“Just received my beautiful grey marble dining table and chairs and my promo coffee table fantastic quality from furvell I absolutely love it will recommend to family and friends will be buying again from furvell brilliant service”
Thank you so much, James, for leaving us a fantastic 5-star rating for Furvell! We sincerely appreciate your kind words and we're thrilled to hear that you are loving your beautiful grey marble dining table and chairs as well as the promo coffee table. Our team takes great pride in delivering top-notch quality products, so it's always wonderful to receive such positive feedback. We're grateful for your recommendation to your family and friends, and we absolutely look forward to serving you again in the future. Thanks again for choosing Furvell.
“First class service from
Ordering to delivery. The dining table and chairs were of high quality and better than anticipated. Lynsey from Furvell was so good and kept me informed from ordering to delivery. The delivery guys were so courteous and cannot recommend this company enough. Will be looking at other items to order to furnish my daughters new house. Ordered from North Yorkshire from a company in London but much better service than well known high street furniture stores. Thank you so much for answering queries about the product, from ordering to delivery queries and for keeping the order in your warehouse until my daughter’s house was built. Definitely recommend and will be looking at other high quality items to order from Furvell.”
Dear Michelle,Thank you so much for your glowing 5-star review of Furvell! We greatly appreciate your feedback and are thrilled to hear that you had a fantastic experience from start to finish. Our main goal is to provide a first-class service, and we are delighted that you found it to be so.
Lindsay from our team is truly amazing, and we will make sure to pass along your kind words to her. It's great to hear that she kept you informed throughout the entire process. Customer satisfaction is extremely important to us, and we are pleased that our delivery team was courteous.
Your recommendation means a lot to us. Thank you again for your support.
Kind regards
Furvell.
“Furvell have been very good to deal with.Our order had a couple of problems but were sorted out to our satisfaction by Lindsay and Jane.Excellent customer service always answered our queries really quickly.Would recommend.”
Hi Elaine, thank you so much for your lovely review. We really appreciate you taking the time and look forward to welcoming you back soon. Kind regards, Furvell.
“Still waiting for delivery. The item was meant to be a gift for a colleague’s retirement. It’s now absolutely no good to us as we had to buy something else. This company here brilliant though at quickly refunding the money on request. It was a supplier’s fault.”
Hi Nicholas, thank you for taking the time to post your review and for such lovely pictures! The furniture looks great and we are happy you are pleased with your product and our service. Kind regards, Furvell.
Hi David, thank you for your 5 star review we really appreciate it. It is great to hear you are pleased with your purchase and our service. Kind regards, Furvell.
“Despite receiving a damaged dinning table I am happy with how Furvell have resolved this matter. I contacted them to say the dinning table was chipped via instagram and they quickly sent a replacement and collected the damaged one.
Thank you for resolving this matter.”
Hi Olivia, Thank you for leaving us a review, we really appreciate you taking the time and glad we could resolve your issues for you.
Kind regards,
Furvell.
“Have not received my items. Your email does not exist. PayPal looking into this as you have taken my money and disappeared.
No way of contacting you.
So, how do I feel about my purchase?
Really poor”
Hi Lynn, I am very sorry for the poor experience you had with our company. Unfortunately this item was out of stock and we did try to contact you on a number occasions to offer you an alternative but were not able to get through. I am not sure which email you were trying to reach us on but our customer service email address is info@furvell.com.
Sorry again that we could not fulfil your original order on this occasion but I can confirm you have received a refund in full.
Kind regards,
Furvell.
“Great company to deal with loved my stags head that I bought he’s stunning. Very quick delivery and service. I would definitely use this company again.”
