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Getlaidbeds.com Reviews

4.4 Rating 385 Reviews
83 %
of reviewers recommend Getlaidbeds.com
4.4
Based on 385 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Read Getlaidbeds.com Reviews
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Phone:

2036952463

Email:

hello@getlaidbeds.com

Location:

Barn 3-5,
Wharf Way Business Park,
Leicester
Leicestershire
LE2 9UT

We were looking for a simple 4 poster bed - preferably platform. I'm not sure which search brought us to the Get Laid website but my husband found the name amazing and we had to look. So glad we did. Pricepoint, even with shipping, was so much lower than other companies. The design options were just what we wanted and there was a wider variety of the stains than we'd found. When we received the bed, the build was easy and probably not just because the instructions were clear. Each piece was easy to identify because of the way it was shipped and everything connected smoothly. If all this wasn't enough - there's the forest conservation program. Sustainability is something we're trying to be more aware of and Get Laid didn't just talk about it being a corporate objective, they made it an actual leg in the business model.
Helpful Report
Posted 2 months ago
Bed arrived a day early. The company was immediately responsive when my shipping address got screwed up (I just moved and the auto-fill blended elements of my old and new addresses).
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Posted 2 months ago
Great website, easily navigable, easy ordering and high quality products. Shipped on time and arrived early!
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Posted 2 months ago
High quality beds and accessories. We had a hiccup with sizing, but they made it right quickly. Will order again when needed
Helpful Report
Posted 2 months ago
I liked the bed style and appreciate the craftsmanship, however some of my wood had chips and dings in it throughout the bed and my headboard pieces of wood came warped so the headboard does not sit flat. I ordered online so it is expensive and a hassle to return overseas.
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Posted 2 months ago
Though I was a bit reluctant to order a bed from an overseas company that no one I knew had ever heard of, I was pleasantly surprised with the whole order process. And, Get Laid did exactly what they said they would do. (On a more somber note, two of the four packages, which contained the major bed components, each had one end ripped open. There was no damage to the bed components however.)
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Posted 2 months ago
Ordered my bed, I put full address and when I recieved dispatch confirmation my address was incorrect. Now fedex keep going around in circles trying to deliver but they can’t!!!
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Posted 2 months ago
The bed itself is very nice, but it was not easy to put together. There were many screws and not all the screw holes had been drilled. It would not have been possible to do the job without a power drill.
Helpful Report
Posted 2 months ago
Item came damaged and new slats were supposed to be sent but got no confirmation - further refusal to price match and got blocked on instagram as this institution censors buyers
Helpful Report
Posted 2 months ago
Thank you for taking the time to provide us with your feedback We sincerely appreciate your contribution and apologise for the issues you encountered. We are truly sorry to hear that your item arrived damaged and that that you were not given an estimated delivery date for the replacements. These are due to dispatch on the 9th of October. You will receive tracking information from the courier which you will be able to use to see your estimated delivery date. Sadly we are unable to price match items 3 weeks after purchase, please accept our apologies this does not meet your expectations. We encourage our customers to contact us directly for assistance. The Escalations Team are unable to comment on the activates on Instagram as we do not have command of that platform however we will pass your feedback to the team. Kind Regards The Escalations Team
Posted 2 months ago
Incredible quality. No outgassing. Delivered earlier than estimate. Beautiful wood.
Helpful Report
Posted 2 months ago
Ordered a soft floor protector but didn't deliver. 3 screws head is capped/broken while screwing it because it could handle a hard wood.
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Posted 3 months ago
This whole experience was wonderful. From the design phone discussion supporting a custom design of a XL Platform twin bed over an XL Twin Low Loft bed through our assembly each encounter was reassuring and professional. The beds arrived as scheduled and the designs were exactly as discussed. The tolerances allowing the XL Platform to accommodate the XL Low Loft Bed and mattress were perfect. The boxes were properly marked, and the instructions and parts were well represented and counted. We have the XL Low Loft bed on sliders (we provided the sliders) and it glides with ease beneath the XL Platform bed. The assembly was straight forward (only 2 slats needed post manufacturing drilling because one side was not drilled out of 19 slats). We are very satisfied and highly recommend this company.
Helpful Report
Posted 3 months ago
Instructions for bed assembly in both bed boxes were for a White Knight bed rather than a Low Tokyo bed. Also, one of the pieces of wood had a dime size nick in it. Other than that everything else was fine.
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Posted 3 months ago
Great solid bed! Friendly customer service
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Posted 3 months ago
We are very please with this bed.I had been on a search for a simple design....but quality made. This is it, we have ahead board very unique and didn't want to take away from the deco design. The bed arrived in 5 boxes, which made it easier to open .The assembly was very quick . From unboxing to finish assembly Les than an hour.Sturdy built for sure.
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Posted 3 months ago
I liked my son’s bed so much that I bought a second bed for myself. Excellent product, easy to build.
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Posted 3 months ago
The response time, the user interface and professionalism was in high level The issue I have is, that the term, bed mislead me to think that the product contain the matters
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Posted 3 months ago
Second bed I've bought from you. Amazing as always. Much less sag than standard king frames and doesn't even need posts that destroy hardwood floors.
Getlaidbeds.com 5 star review on 24th September 2024 Getlaidbeds.com 5 star review on 24th September 2024
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Posted 3 months ago
Easy to assemble. Solid. Beautiful!
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Posted 3 months ago
The quality of the bed and all of the parts are very good. I just wish the whole experience could match that. Given how much GLB is proud of their better bed slats, it's very curious to me that there is no photos of them on their website. All of their beds are shown with a mattress on them. I had to request a photo of to see what they look like, which they did send. I didn't like that there is no directions on their website or any kind of assembly video to give you some idea what the process is like. It would be nice if there is a PDF or something you could download. The bed parts came with some very simple printed directions, that appear to be generic to the type of bed I ordered. No mention in there was made about the Lettered stickers that are supposed to guide you as far as which tab goes into which slot. I had to go back to the website and look at the 3D model to compare normal and space saver Platform Bed to ensure the side beams where in the correct orientation so the shelf for the slats is at the right height for the space saver bed I ordered. Otherwise the slats would have been to low and would not have supported the mattress. Outside of those issues everything came together good and I'm loving the new bed frame so far.
Helpful Report
Posted 3 months ago
Getlaidbeds.com is rated 4.4 based on 385 reviews