Giesswein Walkwaren AG have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Nice slippers, nothing special. Thought the back would be a little higher to hold foot better.
I purchased them for the quality
materials used and the on sale price.
”
- Rob
“
Got these for a friend..I was so excited and pleased when they arrived! There are many companies who I could have gone with but your price point and style sold me. They are beautifully made and my friend adores them. Thank you!
”
- Dee A
“
Very comfortable slippers at a very good price.
”
- ""
“
Excellent product quality. Prompt delivery and no delay in refund for part of the order which had to be returned because of uncomfortable fit.
”
- Nigel S
“
Super-comfy, great fit and great delivery/customer service. Very light-weight and flexible as well, in a good way.
”
- ""
“
Delivery is always smooth despite international shipping and I'm always aware of where my package is.
”
- Laura C
“
Not had any confirmation of my returns arriving and my account credited?
”
- Hannah L
“
While the product is well made your returns system is below par. I returned the clogs - order no. GWUK124126 / invoice number 15185298 on 29/02/25.
No acknowledgement from you, and no positive outcome for your " customer".
Each process has been antediluvian and barely dot for 2025.
”
- Katherine S
“
Order 2 different pairs of shoes in the same size. One pair fits fine, but the other pair is ridiculously narrow. When a shoe maker uses different lasts that influences the fit, a heads up would be nice to avoid returns.
”
- Douglas L
“
Late delivery (DHL), the product does not look as displayed online and still waiting for refund. Also no clear area on website to register the return.
”
- Michael N
“
The mens sippers do not fit American feet very well. Even after returning to reorder a larger size they are tight. Still waiting on my return refund weeks later as well. Had to buy the replacement size separate from the return.
”
- Kathy R
“
I’m not happy with you!!! I’m
Trying to return a pair of shoes and get a refund but I’m not getting any replies from you. It’s insulting that you should ask me to give you a review!!! Please call me on 07973408396 if you care!
”
- Rene L
“
Super Service!
”
- Anonym
“
alles super Service
”
- Anonym
“
Super-comfy, great fit and great delivery/customer service. Very light-weight and flexible as well, in a good way.
”
- ""
