Giesswein Walkwaren AG have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
I don’t the comfort or sole quality justify the price.
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- Andrew H
“
Bought these for my husband. He is very pleased with they feel, fit and keep his feet warm. As far as slippers go I would say they are pricey but they were a gift. Regardless of the price I would buy them again as the positive out weigh the negative
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- Osborne
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Comfotable, warm and pretty slippers, perfect fit at a reasonable price.
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- Anonym
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accurate description, quick delivery, i'll return
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- Al
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Very good quality and sizing is accurate. Delivery is much slower than advertised and the tracking link is not operational. I would prefer a more realistic delivery time.
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- ""
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Quality of pruduct was stellar.
Service and delivery were well beyond expectations.
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- Anonym
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Order 2 different pairs of shoes in the same size. One pair fits fine, but the other pair is ridiculously narrow. When a shoe maker uses different lasts that influences the fit, a heads up would be nice to avoid returns.
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- Douglas L
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Great quality product but takes a long time to receive credit for returns and delivery confirmation is unacceptably long even though black friday order. Competiitors respond much quicker.
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- Martin S
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I personally struggle to get shoes in my size. The same size seems to vary even within manufacturer. I found the largest size (14) didn't fit. I need a high instep/wide fit shoe.
I would have liked to have been able to make a purchase. Alas you didn't stock a suitable shoe.
Also for returns it would be helpful if you did have a residential pickup. I will likely only deal with Amazon Prime going forward for shoe purchases as a result.
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- Jeremy F
“
I’m not happy with you!!! I’m
Trying to return a pair of shoes and get a refund but I’m not getting any replies from you. It’s insulting that you should ask me to give you a review!!! Please call me on 07973408396 if you care!
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- Rene L
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The customer experience was terrible. The delivery took twice as long as stated. The slippers were faulty and uncomfortable as a result due to some strange material used inside the wool upper. I returned the item for a refund and won’t hold my breath about how long it takes to get my money back.
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- ""
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I have made an error in the shipment address and the company refused to help resolve it. The package was returned to the sender soit should be a simple refund but no.
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- Marcin W
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Reibungsloser und guter Service, hat mir sehr gut gefallen.
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- Guido
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Hervorragende Passform, sehr schneller Versand guter Service
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- Anonym
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Excellent service, shipping and especially quality of merchandise. Will definitely shop her again.
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- Rebecca M