“
I have to wait for the refund to order the correct size.
”
posted 5 months ago
- Nikki B
“
Lovely slippers, my second pair.
Excellent exchange/refund customer service and v prompt delivery. Slippers last for years.
”
posted 11 months ago
- Sally G
“
The product arrived within time specified. Unfortunately they didnt fit so i ask for a refund , which i did not have to pay for, and i recieved my refund promptly.
Thank you
”
posted 1 year ago
- Amanda S
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Efficient service re delivery and returns and refund
”
posted 1 year ago
- Helen R
“
I had to return the first pair of slippers I purchased as they were a little small as I wanted to wear thick socks with them. I received the refund in record time. The replacement pair I purchased were the perfect size and I just love them. Very comfortable and warm, but don't make my feet sweat. Highly recommend - these are the first pair of slippers I've had in years and I'm very impressed with the brand!
”
posted 2 years ago
- Esther Z
“
I returned my purchase a week ago, but dus not receive my refund yet.
I would like to have more filters in the webshop.
”
posted 2 years ago
- Ann-Pascale B
“
Excellent all round - really nice product and the one I had to return (ordered 2 sizes to try) we got a really fast refund on.
”
posted 2 years ago
- Daniel B
“
You should give the opportunity to your customers to change what they’ve bought instead of doing a second order, so you have to pay twice for the new purchase, and wait for the refund of the first one. Including a return label it could be helpfull for those who do not have any printer at home.
”
posted 2 years ago
- Claudia P
“
Great products and reliable service. I ordered two styles to try on and ended up returning one of them. They provided a pre-paid mailing label and I received a refund within the the week. this is a fabulous company!
”
posted 2 years ago
- Candice L
“
Good quality product and efficient service/delivery. Unfortunately the slippers ordered were too narrow and didn’t fit so had to be returned. Returns process easy and received refund quickly. Would definitely use company again.
”
posted 2 years ago
- Jane M