Login
Start Free Trial Are you a business?? Click Here

Giesswein Walkwaren AG Reviews

4.7 Rating 26,239 Reviews
B-
Happiness Grade
B-

Refund - Average

66.67%
Industry Average
I have to wait for the refund to order the correct size.
posted 5 months ago - Nikki B
Lovely slippers, my second pair. Excellent exchange/refund customer service and v prompt delivery. Slippers last for years.
posted 11 months ago - Sally G
The product arrived within time specified. Unfortunately they didnt fit so i ask for a refund , which i did not have to pay for, and i recieved my refund promptly. Thank you
posted 1 year ago - Amanda S
Efficient service re delivery and returns and refund
posted 1 year ago - Helen R
I had to return the first pair of slippers I purchased as they were a little small as I wanted to wear thick socks with them. I received the refund in record time. The replacement pair I purchased were the perfect size and I just love them. Very comfortable and warm, but don't make my feet sweat. Highly recommend - these are the first pair of slippers I've had in years and I'm very impressed with the brand!
posted 2 years ago - Esther Z
I returned my purchase a week ago, but dus not receive my refund yet. I would like to have more filters in the webshop.
posted 2 years ago - Ann-Pascale B
Excellent all round - really nice product and the one I had to return (ordered 2 sizes to try) we got a really fast refund on.
posted 2 years ago - Daniel B
You should give the opportunity to your customers to change what they’ve bought instead of doing a second order, so you have to pay twice for the new purchase, and wait for the refund of the first one. Including a return label it could be helpfull for those who do not have any printer at home.
posted 2 years ago - Claudia P
Great products and reliable service. I ordered two styles to try on and ended up returning one of them. They provided a pre-paid mailing label and I received a refund within the the week. this is a fabulous company!
posted 2 years ago - Candice L
Good quality product and efficient service/delivery. Unfortunately the slippers ordered were too narrow and didn’t fit so had to be returned. Returns process easy and received refund quickly. Would definitely use company again.
posted 2 years ago - Jane M