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I was looking for hiking boots for a trip to the arctic circle. After reading reviews I ordered a pair of Wool Cross X Alpine boots for both my wife and me. Free shipping and returns was attractive. The boots arrived quickly and are of high quality.
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posted 2 months ago
- Randall T
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The dispatch information and the speed of dispatch were first class. Unfortunately, the information on determining the shoe size was misleading in my case. I measured my foot and ordered the recommended shoe size. However, the centimetre of empty space at the toe was then missing, so I had to exchange the shoes. Perhaps more precise enquiries about the shape of the foot will lead to fewer returns?
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posted 4 months ago
- Jan H
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I am extremely impressed of course by the quality of my new slippers and also by the prompt, intelligent customer service along with the free shipping and returns, which were important in the size exchange I made.
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posted 8 months ago
- Jane G
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Service efficient, returns easy (2 of my items were too big so I returned and ordered smaller sizes).
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posted 11 months ago
- Sarah M
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Great footwear! Simple, user-friendly website. Prompt delivery and no-fuss returns. Highly recommended!
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posted 1 year ago
- Graeme
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I have bought many pairs of shoes from this company. They are of exceptional quality and fit. Good shipping service and good returns if necessary. The price a bit high but I feel I can splurge at 64 years old. Don’t need many pair of shoes just quality. Very satisfied ⭐️
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posted 1 year ago
- Mary E
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Slippers were too small and narrow but the returns was simple and easy. So pleased
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posted 1 year ago
- Anonymous
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Needed to buy some stylish slippers, but having already returned one pair to another manufacturer because they were too small for my 44 (UK10) feet, I was a bit wary. The free returns allowed me to order two pairs - one 44 and one 45 and return the one that was too big or two small. The 44’s were a perfect fit and I now have VERY stylish slippers! What’s not to like?
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posted 1 year ago
- Robin D
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Efficient service re delivery and returns and refund
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posted 1 year ago
- Helen R
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Fast service, high quality merchandise, easy returns from US. I will certainly be purchasing again. Great discovery for wool socks.
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posted 1 year ago
- Julianna P