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Giesswein Walkwaren AG Bewertungen

4.6 Bewertung 33,207 Bewertungen
92 %
der Kunden empfehlen Giesswein Walkwaren AG
Unternehmen Produkt
47,917
 Insights Metrics Info
4.6
Basierend auf 33,207 Bewertungen
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Lesen Giesswein Walkwaren AG Bewertungen
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Bewertung abgeben

Giesswein Walkwaren AG 5 star review on 26th February 2026
Anonym
Giesswein Walkwaren AG 5 star review on 17th February 2026
Verena
Giesswein Walkwaren AG 5 star review on 17th February 2026
Verena
Giesswein Walkwaren AG 5 star review on 12th December 2025
Anonym
Giesswein Walkwaren AG 5 star review on 8th December 2025
Peter
Giesswein Walkwaren AG 5 star review on 20th October 2025
Reinhard
Giesswein Walkwaren AG 5 star review on 10th October 2025
Vanessa
96
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 1 Keine 5 Sterne 4 Sterne 3 Sterne 2 Sterne 1 Sterne Hilfreich Sprache: Alle Alle Deutsch English Français
Tim A
Verifizierter Käufer
“Ordered several weeks ago and still no delivery. Really a FedEx problem but the item has been stuck in Cologne since December 6 with no explanation. I’m sure the slippers are great but they are thousands of miles away!”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
"Ana P
Verifizierte Bewertung
“I havent recieved the product I bought from you the 5/12/24.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
Anonym
Verifizierter Käufer
“I never received the product.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
"Daniel F
Nicht verifizierter Bewerter
“Never received package that I paid for. Got stuck in Denmark. Been 2 weeks, still gasnt moved. Nothing really I can do except post here about the money Im out. Great Christmas present. Would not recommend.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
"Daniel F
Nicht verifizierter Bewerter
“Never received package that I paid for. Got stuck in Denmark. Been 2 weeks, still gasnt moved. Nothing really I can do except post here about the money Im out. Great Christmas present. Would not recommend.”
Hilfreich Melden
16.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much! Laura Customer Support
17.12.2024
"Vicky R
Nicht verifizierter Bewerter
“I ordered two pairs of slippers as a Christmas gift on 6th December. It is now 16th December. My items were delivered to a wrong address and have not been found. I have contacted Giesswein costumer service twice and have received no response. I have also contacted Evri, the delivery company that lost my parcel 4 times and have not received any feedback. Extremely disappointing and frustrating experience, complete lack of customer support.”
Hilfreich Melden
16.12.2024
Nicolas R
Verifizierter Käufer
“Colis non reçu !”
Hilfreich Melden
16.12.2024
""
Nicht verifizierter Bewerter
“Produit non livré. Aucun message expliquant le retard”
Hilfreich Melden
16.12.2024
Bonjour à tous, Nous vous remercions pour votre réponse. Je suis désolé que votre commande n'ait pas été livrée et qu'aucune information ne soit disponible sur le retard. Je vous conseille de contacter directement notre service clientèle afin de clarifier le statut de votre livraison. Notre équipe vous aidera rapidement et trouvera une solution. Vous trouverez les coordonnées de notre service clientèle sur notre site web.
16.12.2024
""
Nicht verifizierter Bewerter
“I have not received. It is stuck in FedEx, it is STILL in COLOGNE DE as of 12-14-2024. Disappointed. Unknown when I will receive. I cannot get information from FedEx.”
Hilfreich Melden
15.12.2024
How do you do? I am sorry that there has been this delay. In this case, I recommend that you contact our customer service directly, as they will be able to quickly check the situation and clarify the status of your delivery. You should receive a quick response and a solution to your concern. Thank you for your understanding and patience. Laura Customer Support
16.12.2024
""
Nicht verifizierter Bewerter
“I placed my order December 5th, My order still has not left Germany yet. It is the 15th and my gifts for my family haven't even made it into the USA yet. I don't think they will be hear in time for Christmas. How can a person give a review when they don't have a product.”
Hilfreich Melden
15.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much!
16.12.2024
Robert N
Verifizierter Käufer
“Product ordered 12/4 and stuck in cologne for over one week. No update on status.”
Hilfreich Melden
15.12.2024
How do you do? I am sorry that there has been this delay. In this case, I recommend that you contact our customer service directly, as they will be able to quickly check the situation and clarify the status of your delivery. You should receive a quick response and a solution to your concern. Thank you for your understanding and patience. Laura Customer Support
16.12.2024
Pamela J
Verifizierter Käufer
“My order was placed on 12/2, shipped on 12/5 and FedEx tracking reported on 12/6. The order arrived in Cologne, DE on 12/7 and has been sitting there ever since that date. I contacted the company on 12/13 and have had NO RESPONSE. The website clearly states delivery to be in 5-7 Business Days, which would have meant my delivery was to be at my house no later than 12/11. Today is 12/15 and there has been no response from the inquiry.”
Hilfreich Melden
15.12.2024
Guten Tag! Es tut mir leid, dass es zu dieser Verzögerung gekommen ist. In diesem Fall empfehle ich Ihnen, sich direkt an unseren Kundenservice zu wenden, da dieser die Möglichkeit hat, die Situation schnell zu überprüfen und den Status Ihrer Lieferung zu klären. Sie sollten eine schnelle Antwort erhalten und eine Lösung für Ihr Anliegen finden. Vielen Dank für Ihr Verständnis und Ihre Geduld. Laura Customer Support
16.12.2024
James M
Verifizierter Käufer
“It hasn't arrived yet. Ordered 2 weeks ago.”
Hilfreich Melden
15.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much!
16.12.2024
Donna E
Verifizierter Käufer
“I have not yet received my order, nor any update on why it has not yet been shipped.”
Hilfreich Melden
15.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much!
16.12.2024
TERESA S
Verifizierter Käufer
“My package STILL has not shipped from Germany despite ordering it 13 days ago. I will not receive it in time for Christmas amd will have to do a chargeback. Horrible shipping.”
Hilfreich Melden
15.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much!
16.12.2024
Tina B
Verifizierter Käufer
“I still have not received my shoes and after emailing have received no response I’m very disappointed”
Hilfreich Melden
15.12.2024
Dear customer, Due to the extremely high volume of parcels, there are currently delays with all delivery services (especially international shipping). We therefore ask for your patience. The shipping information should be updated in the next few days. Thank you very much!
16.12.2024
Claudia
Verifizierter Käufer
“Rücksendung wird seit über 3 Monaten nicht bestätigt. Trotz Rücksendeinfos und mehreren Mails. Läuft über Klarna. Jetzt rechtliche Schritte.”
Hilfreich Melden
15.12.2024
Guten Tag, vielen Dank für Ihre Rückmeldung. Für eine schnellere Klärung des Problems empfehle ich, sich direkt mit unserem Kundenservice in Verbindung zu setzen. Sie können uns per E-Mail oder telefonisch erreichen, und unser Team wird sich umgehend um Ihre Rücksendung und den Status kümmern. Die Kontaktdaten unseres Kundenservices finden Sie auf unserer Website. Laura
16.12.2024
""
Nicht verifizierter Bewerter
“Produit non livré. Aucun message expliquant le retard”
Hilfreich Melden
15.12.2024
Bonjour à tous, Nous vous remercions pour votre réponse. Je suis désolé que votre commande n'ait pas été livrée et que vous n'ayez pas reçu d'informations sur le retard. Cela ne correspond pas à nos standards et je comprends à quel point cela doit être frustrant. Je vous conseille de contacter directement notre service clientèle afin de clarifier le statut de votre livraison. Notre équipe vous aidera rapidement et trouvera une solution.
16.12.2024
"Pamela S
Nicht verifizierter Bewerter
“I have not received shoes I ordered and shipped on 12/04. I was told it was still in Germany. My order number is GWIN140594. Are you able to help?”
Hilfreich Melden
15.12.2024
How do you do? Thank you for your enquiry. For faster clarification of the delivery status, you can contact our customer service team directly. You can reach us by e-mail or telephone and our team will take care of your enquiry and find a solution. You can find our customer service contact details on our website.
16.12.2024
Sylvaine A
Verifizierter Käufer
“Ma commande devait etre livrée par Colis privé. Leurs 2 emails sont tombés en spam. Pas de coup de fil, pas de sms. Le colis est reparti et il n y a plus la taille commandée. Donc je suis plantée pour Noel.”
Hilfreich Melden
14.12.2024
Cher client , Nous vous remercions pour votre commentaire concernant l'article de la marque Giesswein que vous avez commandé. Nous sommes reconnaissants pour tout feedback constructif de nos clients. Nous sommes vraiment désolés d'apprendre que vous n'avez pas reçu votre commande à temps et que vous avez manqué Noël. Nous comprenons à quel point cela doit être décevant. Malheureusement, il est toujours problématique que des messages importants atterrissent dans le dossier spam et qu'aucune autre notification ne soit envoyée. Nous allons examiner l'incident en interne et veiller à ce que de tels malentendus soient évités à l'avenir. Veuillez vous adresser directement à notre Customer Service à l'adresse shop@giesswein.com. Celui-ci se fera un plaisir de traiter votre demande. Meilleures salutations Votre service client Giesswein
16.12.2024
Giesswein Walkwaren AG hat eine Bewertung von 4.6 Basierend auf 33,207 Bewertungen
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