GiftRound Reviews

Name: GiftRound
Address: 49 Castleview Drive, Bridge of Allan, Stirling, Stirling
Rating: 4.90

4.9 Rating 113 Reviews

98 %

of reviewers recommend GiftRound

Company Reviews

Metrics

Info

4.9

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent company takes out all inconvenience of arranging a collection. Simple to use and offers varied gift cards to suit all occasions. I would highly recommend.”

Helpful Report

Posted 1 year ago

Julie thank you for recommending GiftRound and reviewing us ⭐️⭐️⭐️⭐️⭐️ - the GiftRound team really appreciates it. Thank you, Claire

Posted 1 year ago

“I needed a message changed on a message that had been left by a colleague. Having contacted Gift Round they resolved this and changed the mistake straight away. Fantastic customer service from Claire at Gift Round support.”

Helpful Report

Posted 1 year ago

Becky thank you for your super review of GiftRound! Fantastic customer service is what we strive for and it's always great to hear that we deliver it, we really appreciate your review Becky. Thank you, Claire

Posted 1 year ago

“Always a pleasure to use GiftRound. I found them extremely helpful when I organised a collection last year and also when I had a query more recently.”

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Posted 1 year ago

Sylvia, thank you for your 5⭐️ review of GiftRound 🎉 The GiftRound team really enjoys getting to know our customers through the help desk and we are always happy to help with queries!

Posted 1 year ago

“Didn’t receive my evoucher but upon emailing customer services they quickly resolved the issue and re sent”

Helpful Report

Posted 1 year ago

Thank you, Ayse, for reviewing GiftRound. Delighted to hear that we could quickly resolve the issue when we re-sent your eGift Card. We hope you enjoyed spending your GiftRound!

Posted 1 year ago

“Really good customer service. Had an issue with my payment but it had gone through. Emailed the support desk to get this clarified. Fast response and excellent service.”

Helpful Report

Posted 1 year ago

Tim, thank you so much for your generous 5 star rating - a lovely start to the week for the GiftRound team! We are delighted to hear that you had a great experience with GiftRound's customer support. At GiftRound we believe delivering excellent customer service allows us to add, in a small way, a little positivity to the world around us. We genuinely love to look after our customers because it's what we appreciate when we use other businesses and services. Thank you Tim and we hope to see you again at GiftRound. Claire GiftRound Support

Posted 1 year ago

“Used this for a Colleague's leaving gift. Easy to navigate & circulate. Sent to wrong email address, which was my fault. Requested to re-send and Giftround sent to correct address in quick time”

Helpful Report

Posted 1 year ago

Louise thank you for reviewing GiftRound and it really makes our team smile to hear that you found GiftRound easy to navigate - we are always refining our platform to make it as easy as possible for collection organisers, contributors and recipients. Our team is also on hand at support@giftround.co.uk to help if anything goes wrong and it's a lovely opportunity for us to meet our customers. Thank you Louise, Claire GiftRound Support

Posted 1 year ago

“All in all a good way to get a collection together in these dispersed times. Used twice now and recipients loved their card and voucher.”

Helpful Report

Posted 1 year ago

Thank you Pamela for taking the time to review GiftRound! Our team is so happy to hear that your recipients loved receiving their GiftRounds. Say hello to our team at support@giftround.co.uk if you have any feedback about how to improve the service we offer. Thank you Pamela!

Posted 1 year ago

“I have used Giftround for a couple of years now. I have organised around 15 collections requesting either vouchers or bank transfer, it has worked well with no issues and people have been delighted with their gifts. Quick and easy to use many of my colleagues have started to use too. Great service, thank you.”

Helpful Report

Posted 1 year ago

Wow Amanda! Thank you for returning to GiftRound again and again! At GiftRound we think our collection organisers are simply incredible, they are the ones to get things started with a collection and ensure recipients feel loved and celebrated - thank you Amanda, we think you're fantastic! Amanda as an experienced GiftRound user, please feel free to say hello to us at support@giftround.co.uk if you have any suggestions of additions you would like to see to our website. Claire GiftRound Support

Posted 1 year ago

“good I like it”

Helpful Report

Posted 1 year ago

Mariia, thank you from the GiftRound team for your ⭐️⭐️⭐️⭐️⭐️ review! Have a fantastic weekend Mariia! Claire GiftRound Support

Posted 1 year ago

“GiftRound has become an easy, reliable annual end-of-the-school-year tradition for us at my son's school. Group collecting together as parents has a huge impact and the teacher can choose a meaningful gift to remember the class by instead of multiple mugs and boxes of chocolates! Free to set up a collection, free to contribute and free to use the GiftRound on a wide range of retailers and some gorgeous gifts in the GiftRound Store. A fee is only charged if you opt for a bank transfer for your GiftRound. The support team is always prompt to reply to any queries - super service!”

Helpful Report

Posted 1 year ago

Claire, thank you for your fantastic review of GiftRound! The GiftRound team is delighted our service has helped you celebrate teaching staff with ease. We recognise the huge effort and commitment required to be an inspirational teacher and our goal is to make it as easy as possible for parents to join together and say thank you to teachers and teaching assistants for the wonderful work they do. GiftRound believes the recipient should receive the full value of their collection and yes GiftRounds are: 👍 Free to create 👍 Free to contribute - no top up fees to cover admin! 👍 Free to spend on eGift Cards and gifts in the GiftRound Store Thank you for using GiftRound Claire! Claire (always lovely to hear from another Claire!) GiftRound Support

Posted 1 year ago

“Love GiftRound and have used it a number of teams, very easy to use !”

Helpful Report

Posted 1 year ago

Lisa - thank you so much for your super review of GiftRound - we are starting our weekend with a big smile having read your lovely words! Thank you, Claire GiftRound Support

Posted 1 year ago

“Excellent and easy to set up a collection for a colleague when you are based around the country or not attending the office so much due to our new ways of working. I found the amount raised was much more than the circulation of an envelope for donations. Glad I found Giftround.”

Helpful Report

Posted 1 year ago

Cheryl, thank you so much for your amazing review of GiftRound, it means so much to our team! The GiftRound team are also based around the UK from the rugged Cornish coast to the mountains of the Cairngorms and we completely understand the benefits of a GiftRound for teams who work remotely! Thank you for using GiftRound and please do come and say hello to us at support@giftround.co.uk if you have any suggestions for any other features you would like to see as part of our service. Claire GiftRound Support

Posted 1 year ago

“So simple and easy to set up a collection for a team member for any occasion with the ease of being able to e-mail a link to the collection for team members to contribute who are all based in different locations in the country making it easy to contribute to a gift. I just set an end date for the collection and once closed all I had to do was choose what e-gift we preferred. The John Lewis vouchers are a bit hit as they can be used in-store or online. It makes life easier for me to arrange than doing a collection in person and safer that I do not have to handle any money. Thank You”

Helpful Report

Posted 1 year ago

Debbie! Thank you for our very first review on Reviews.io 🎉 The GiftRound team are delighted our service has helped you bring a little more ease into your group collections. Since its creation in 2018, GiftRound has had the absolute honour of helping our customers celebrate together and show each other they care with easy-to-use, secure online group collections. Debbie, thank you for using GiftRound and we look forward to seeing you again! Claire GiftRound Support

Posted 1 year ago

GiftRound is rated 4.9 based on 113 reviews