GiftRound Reviews

Name: GiftRound
Address: 49 Castleview Drive, Bridge of Allan, Stirling, Stirling
Rating: 4.90

4.9 Rating 112 Reviews

98 %

of reviewers recommend GiftRound

Company Reviews

Metrics

Info

4.9

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used this service to organise a collection for two teachers in my son’s class. It was incredibly easy to use and very convenient. All participants could leave personalised messages that can be printed off at the end. We chose to select vouchers at the end, and I was surprised with the selection available to choose from. I also used the customer service email and received a very quick response to my query. I will definitely use this service again and recommend it to my friends and family.”

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Posted 5 months ago

Zoe, thank you so much for your glowing 5-star review of GiftRound! We're delighted to hear that you found our service incredibly easy to use and convenient. We're also glad to hear that you were pleasantly surprised by the selection of vouchers available for you to choose from. It's important to us that our users have a wide range of options when it comes to selecting gifts. Thank you for your continued support, and for recommending our service to your friends and family. We look forward to helping you organise future collections! Best wishes, Claire Customer Smiles & Marketing Manager GiftRound

Posted 4 months ago

“I am enjoying using GifRound when I collect money for my Team. It's easy, the money is in one place, and your have the opiton to spend the money with them and have a range of options or you can withdraw the money for a small percentage. Great customer services too. If you are collecting for a birthday, weeding, etc...GiftRound is a fantastic opiton to do so.”

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Posted 6 months ago

Mary, we truly appreciate your kind words and are happy to hear that you are enjoying using GiftRound for collecting money for your team. We completely agree with you - it's incredibly easy to use and having all the money in one place is so convenient. We're also glad to hear that you had a positive experience with our customer service team. Providing great customer service is something we strive for, so it's wonderful to know that it has made a positive impact on your GiftRound experience. Thank you again for your 5-star rating and for choosing GiftRound. We're here to help if you ever need anything. Best wishes, Claire Customer Smiles & Marketing Manager GiftRound

Posted 4 months ago

“I've used Giftround a couple of times now for a group collection for a colleague's leaving present and card. It's so simple to use, and when I did have a query, the customer support team were so helpful and responsive, and I couldn't be happier with their support. Will definitely use GiftRound again, and will share details of this site with my colleagues. Thank you GiftRound - it's been an absolute pleasure working with you.”

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Posted 6 months ago

Jane, thank you so much for your kind words about GiftRound! It's fantastic to know that GiftRound was simple to use, and we're pleased that our customer support team was able to assist you promptly and effectively. We genuinely strive to provide the best support to our users, and it's wonderful to hear that we met your expectations. We hope to see you at GiftRound again soon! Best wishes, Claire Customer Smiles & Marketing Manager GiftRound

Posted 4 months ago

“Wonderful site - so easy to use and lots of lovely items to purchase as well as a really good selection of gifts cards. A big shout out to their support team for their help as well.”

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Posted 6 months ago

Gill, thank you so much for your 5-star rating of GiftRound! We greatly appreciate your positive feedback and are so pleased to hear that you found our site intuitive to use. We pride ourselves in offering a diverse range of delightful items for purchase, alongside a fantastic assortment of gift cards. Thank you again for your kind words and for choosing GiftRound. Best wishes, Claire Customer Smiles & Marketing Manager GiftRound

Posted 4 months ago

“Great way to collect for a group gift. Surprisingly easy to use. I had some questions around sending gifts and the team were really helpful. They replied in good time and went the extra mile. I’ll definitely be using Giftround again.”

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Posted 6 months ago

“I have had a problem with accessing the account that I set set for a colleagues leaving collection. I have to say I cannot praise the team, particularly Claire, highly enough for the amazing, personal support given in helping me to access the account and funds collected, many thanks”

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Posted 6 months ago

“Easy to use, and customr support very prompt.”

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Posted 6 months ago

“So quick to respond to a technical issue, super impressed!”

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Posted 6 months ago

“Simply, easy and effective. I find giftround becomes extremely useful in my work environment. As a big team, it allows us to contirbute towards presents for either weddings/bitrhdays/baby showers etc without the faff. Definitely recommend.”

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Posted 7 months ago

“Got a GiftRound voucher from my work colleagues. Great choice of places to spend. I had a couple of questions and the customer service team was super responsive and helpful. Totally happy with my experience with GiftRound. Can’t fault!!”

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Posted 7 months ago

“GiftRound is very easy to use and provide a fantastic service. I'm a complete numpty when it comes to typing and managed to type the recipient's email address wrong so it was sent to an invalid address. Their customer service sorted it out very quickly, and even called me to confirm it had been done. I highly recommend GiftRound!”

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Posted 7 months ago

“Easy to use service. Friendly, helpful and efficient team when I had a query about a voucher I'd ordered.”

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Posted 7 months ago

“The GiftRound support is exemplary. They sorted my query efficiently and most importantly in a friendly and extremely helpful manner. I would highly recommend this company.”

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Posted 7 months ago

“Very smooth transaction and super speedy response when I had an issue.”

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Posted 8 months ago

“Very easy to use would highly recommend. I closed this ready to spend the money on a voucher then realised that we had one more VIP who needed to contribute! I contacted them and asked them for help in re opening it and they helped me and reopneed it within 10 minutes! great company and I will definitely use it again!”

Helpful Report

Posted 9 months ago

Claire, thank you so much for your incredible 5-star rating of GiftRound! We are thrilled to hear that you found our platform very easy to use and that you highly recommend it. Thank you for using GiftRound, and we are absolutely delighted to know that you had a great experience with us. We look forward to serving you again in the future! Best regards, Claire, GiftRound

Posted 8 months ago

“I've been using GiftRound for our company collections since lockdown, the majority of our staff still work remotely. It's such an easy system to navigate and I can't recommend it enough. The staff are so lovely to deal with and get back to you straight away , if you have any queries. Thank You !”

Helpful Report

Posted 9 months ago

Caroline, thank you so much for your glowing 5-star review of GiftRound! We truly appreciate your kind words and recommendation. We are thrilled to hear that GiftRound has been such a valuable tool for your company. We take pride in providing an easy-to-navigate system, and we're so pleased to know that you have found it so user-friendly. Thank you once again for your amazing review and for using GiftRound! Best wishes, Claire, GiftRound

Posted 8 months ago

“There were a few options for this kind of thing but Giftround was recommended by a colleague and I liked their options for gifts. The process to set up the card and collection was straight forward and I was informed every time someone added to the collection. During the period of collecting, I had to query how to make amendments to messages and the company got back within hours with helpful suggestions and tips. I had to call them at the end as I couldn't see a particular shop option and Claire was super helpful in arranging vouchers for the store I wanted and kept me updated all the way through. I would have no hesitation in recommending the company for its efficient and friendly service.”

Helpful Report

Posted 9 months ago

Madhu, thank you so much for your fantastic 5-star rating of GiftRound! We are delighted that you found our options for gifts helpful, and we're glad that the process of setting up the card and collection was straightforward for you. Thank you once again for recommending our company for its efficient and friendly service. It means a lot to us that you enjoyed using GiftRound. We look forward to serving you again in the future!

Posted 9 months ago

“Lovely team at GiftRound replied by return to a late email from me as I had misspelled a word and that word underwrote my whole message! Brilliant customer service and I love the fact they don’t take a cut of my donation.”

Helpful Report

Posted 9 months ago

We greatly appreciate your kind words and feedback. Our team at GiftRound strives to provide excellent customer service, and we are glad to hear that we were able to assist you promptly with your email query. We understand that sometimes even a misspelled word can make a difference, so we are always here to help. We are also happy to know that you appreciate our commitment to not taking a cut of your donation. It is our goal to ensure that as much of your generous contributions as possible reach the intended recipients. Thank you once again for your support and for choosing GiftRound. We look forward to serving you in the future.

Posted 9 months ago

“I had an issue downloading a voucher (caused by attempting to access it from overseas), on contacting GiftRound I received immediate and outstanding support from Claire that fixed the issue. Excellent service, highly recommended.”

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Posted 11 months ago

John, thank you so much for your amazing 5-star rating of GiftRound! We truly appreciate your support and recommendation. We are delighted to hear that you had a positive experience with us, and we are especially thrilled to know that Claire was able to provide you with immediate and outstanding support to resolve the issue you faced with downloading a voucher. We take pride in ensuring excellent service, and feedback like yours really makes our team smile!

Posted 9 months ago

GiftRound is rated 4.9 based on 112 reviews