Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,039 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Go Kayaking 5 star review on 28th January 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely company with good deals and even better customer service!”

Helpful Report

Posted 1 year ago

“I came to Go Kayaking on a recommendation to choose a crossover boat. The staff could not have been more helpful and they were very knowledgeable about the products sold. I was able to test a couple of kayaks and one, in particular, fulfilled my needs. I purchased the kayak and Go Kayaking kindly stored it for me until I was able to collect it. Highly recommended”

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Posted 1 year ago

“Excellent customer service. Quick response when an issue arose with the website. Very knowledgeable and helpful.”

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Posted 1 year ago

“As has always been both my wife's and my own experience with Go-Kayaking North West @ Preston Brook, Runcorn. Andrew once again provided a completely unbiased, practical support to my wife who wanted to try out some different Kayaks and compare them with her Scorpio LV. The attention to fit and comfort was paramount to her experience. I also had the pleasure of test paddling a brand new Cetus Carbon/Kevlar infusion which a quickly began to love. The next step is for us both to decide which boats we will be test-paddling on the Sea. Thanks once again for helping to guide us towards the best solution for our individual requirements and not just trying to sell us one particular boat - WE can both strongly recommend Andrew and the team at Go-Kayaking North West.”

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Posted 1 year ago

“Ordered online, collected from Preston Brook Store the same morning. Quality product, the brand I wanted, friendly, helpful and efficient staff as always. 110%”

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Posted 1 year ago

“We visited to discuss dry suits and possibly new sea kayaks. We were given excellent, impartial advice throughout by very pleasant and knowledgeable staff who really knew their stuff and didn’t try a hard sell on anything. A very personalised service which we enjoyed and would repeat.”

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Posted 1 year ago

“Great gear, price and service Thanks”

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Posted 1 year ago

“I decided to buy a survival bag as a safety measure. I couldn’t be more delighted. The product is really great and Go Kayaking were really efficient and kept me informed every step of the way. Highly recommended. Phil.”

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Posted 1 year ago

“Great products, immediate and friendly chat service when there issues with payment. It's a site I'm happy to use.”

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Posted 1 year ago

“Very happy with everything I ordered! Fast delivery too!”

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Posted 1 year ago

“Quick and easy to order and pick up”

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Posted 1 year ago

“Hi, The shoes that I order arrived promptly and were just what I was after.”

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Posted 1 year ago

“Great product, great service. Highly recommended.”

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Posted 1 year ago

“Products were at a great price, packaged well but not excessively, and arrived quickly. Would be pleased to use again :)”

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Posted 1 year ago

“Great website experience - easy to navigate and quick to read. Good amount of stock and great quality of sold items. Pleasant and helpful service.”

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Posted 1 year ago

“Excellent service. Friendly and helpful advice given. Great place to go to get all your paddle equipment. Highly recommend.”

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Posted 1 year ago

“Brilliant service and advice.... as always. Live chat on a Sunday and visited to collect purchase on the Monday.”

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Posted 1 year ago

“Staff are always happy to take time to offer advice on every aspect of kit, very helpful and friendly. Cheers guys, top job”

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Posted 1 year ago

“Really helpful service and prompt delivery.”

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Posted 1 year ago

“Best price I could find, ordering was easy and delivery was rapid. No complaints, no issues, other retailers should take note. Well done.”

Helpful Report

Posted 1 year ago

Go Kayaking is rated 4.9 based on 1,039 reviews