Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,039 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Go Kayaking 5 star review on 28th January 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick turn around from my purchase to my door. Friendly emails keeping me informed every step.”

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Posted 4 years ago

“Great shop...very helpful advice.”

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Posted 4 years ago

“Very helpful staff, who will always go the extra mile to assist you and give proper advice.”

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Posted 4 years ago

“Really solid and stable, and very responsive to turning. but the cover to dry store is very stiff and difficult to open and close”

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Posted 4 years ago

Hi thanks for the product review. What product are you referring to? We can't tell what you've bought because you're anonymous!

Posted 4 years ago

“Purchased a ex demo Pyranha Jed very helpful in fitting out and explained on what was required and advice on Best paddles. Would recommend also purchased Palm PFD extreme on line came within 2 days great service. Thanks Glenn Forbes”

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Posted 4 years ago

“The team at Go Kayaking are helpful and responsive. I called to explain what I needed and received the paddle for my child in less than a week. Very satisfied and would use the company again.”

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Posted 4 years ago

“Really good delivery time and good quality products too! Highly recommend to anyone”

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Posted 4 years ago

Hi Harri, Awesome to hear! What do we need to do to get that 5th star? Andy

Posted 4 years ago

“I bought two flotation aids in December 2020. They sold me a good product for a fair price with good service. That's all you could really ask for isn't it?”

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Posted 4 years ago

“Good product. Quick despatch”

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Posted 4 years ago

“Always friendly helpful service. Nothing is too much trouble. Items arrive promptly and in good order. Would recommend go kayaking to friends.”

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Posted 4 years ago

“Very friendly, helpful and knowledgeable staff.”

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Posted 4 years ago

“Very glad to see the use of plastic-free packaging! My Peak UK semi dry pants arrived safely & securely wrapped in brown paper, which went straight into the recycling. GoKayaking were one of very few outlets to offer the particular trousers I wanted and in the correct size. Price was very good too! Happy customer.”

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Posted 4 years ago

“Best price. Next day delivery (plastic free). Great product.”

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Posted 4 years ago

“Bought an ainsworth paddle which feels good to paddle and seems very good quality but the weight was very disappointing. The Go Kayaking website states that the weight is 700g which I thought sounded too light but I assumed would be in the ballpark however it tips my scales at 1.1kg which is significantly heavier! I probably would have chosen an alternative had I known. I did like the plastic free packaging though.”

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Posted 4 years ago

Hi Tim, thanks for the feedback. I'm glad you received your paddle ok! I'm a fan of the Ainsworth paddles, made in the UK pre preg Carbon - winner. I've just had a look at the listing for your paddle and it doesn't specify a weight on the listing. Are you able to get in touch with us and let us know where you've seen that weight? You're more than welcome to return the paddle if you're not happy with it and we'll arrange for a lighter paddle for you, or you'll hopefully see some extra tone in your muscles after a few uses. Send us photos of your trips we love to see them All the best Andy - Store Manager

Posted 4 years ago

“One of my favourite retail outlets anywhere, not only for paddlesports. Friendly, well informed, enthusiastic staff makes buying anything or even just going in for a browse and a chat, a pleasure. Save and clean, efficient and good value. The perfect retail experience.”

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Posted 4 years ago

“Excellent service. Item was in stock, i ordered it and it was delivered on time so it couldn't of been a better experience......”

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Posted 4 years ago

“Good product Good service Good price”

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Posted 4 years ago

“Ordered a paddle and recieved with no problem, yet to try it out yet but very happy with the process of shopping.”

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Posted 4 years ago

“Great Service!”

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Posted 4 years ago

“John was as friendly, helpful and knowledgeable as ever, helping us buy the right cag for our needs. Excellent service, diolch :)”

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Posted 4 years ago

Go Kayaking is rated 4.9 based on 1,039 reviews