Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,039 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff and a professionally run business, that understands customers needs.I wouldn’t hesitate in recommending this company.”

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Posted 2 years ago

“First purchase of a dry suit for me online picked up from store quick try on jobs a good un .”

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Posted 2 years ago

“Excellent work done on my canoe very satisfied.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“Great company, really knowledgeable staff that helped me to get the right boat in the right size for me, including checking it was comfortable and suitable for my uses. Very helpful, would definitely use again.”

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Posted 2 years ago

“Excellent company to do business with. Prompt service, good price.”

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Posted 2 years ago

“Lots of good products at a fair price.”

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Posted 2 years ago

“Great service, had exactly what i needed. Friendly guys”

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Posted 2 years ago

“Excellent service, I will surely be a returning and reacurin customer”

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Posted 2 years ago

“Items came quickly and were of good quality and reasonably priced :)”

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Posted 2 years ago

“Fantastic service all round from the guys at Go Kayaking. From order to delivery of my new kayak was around 36 hours.”

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Posted 2 years ago

“Quick and easy to order, items as described and good quality, fast delivery.”

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Posted 3 years ago

“Spray deck arrived quickly and as described”

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Posted 3 years ago

“After 35 years out of the sport it took a lot of patience of the Go Kayaking team to bring me back up to speed and provide a bespoke service to ensure I purchased the right kayak and associated equipment to get me back on the water. My personal appreciation to you guys and thanks.”

Go Kayaking 5 star review on 10th December 2021

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Posted 3 years ago

“Overall I think the services was very good, but could not find the parcel. Never thought to look around the back as always use the front door, perhaps a standard note in the letterbox would have helped. Other than that very good. Regards; T.”

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Posted 3 years ago

Hi Trevor, Thanks for leaving the message. I can see your item was delivered on the 3rd which is a day late. I have refunded your original shipping costs by way of apology and put £10 on your rewards account with us. I hope that helps for a future purchase from us Best Wishes Andy - Store Manager

Posted 2 years ago

“Owlet kids paddle. Brilliant for little ones. Very light, and small enough blade that it won't change the course of the canoe if the kids drag it in the water rather than paddle.”

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Posted 3 years ago

“The staff at Go Kayaking were brilliant, from giving me expert advice on the boat I was interested in to helping me with a problem with delivery (outside of their control) they were 100% supportive. A great service from knowledgeable and engaging staff. First rate.”

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Posted 3 years ago

“Excellent company to deal with. Great customer service and communication.”

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Posted 3 years ago

“Easy ordering, delivery on time. Product good quality.”

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Posted 3 years ago

Go Kayaking is rated 4.9 based on 1,039 reviews