Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,039 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant experience dealing with go Kayaking. Very helpful. Will use them again”

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Posted 3 years ago

“Great selection of stock and fast delivery.”

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Posted 3 years ago

“Excellent value for my Pyranha fusion 2 kayak, best price across all retailers. Would have given Go Kayaking a 5 star rating but due to the courier delivering my kayak to my home with no communication or notice. The kayak was left on my pathway and i arrived home to see it sitting there ( i blame the courier more than Go Kayaking) I would shop there again as I'm pleased with my product.”

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Posted 3 years ago

Hi Richard, Thanks for that info. That's definitely not what couriers should be doing. I'll pass the feedback onto our couriers for you. I trust the boat arrived as expected? Many thanks Andy

Posted 3 years ago

“Very helpful and knowledgeable team”

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Posted 3 years ago

“The staff are as friendly and helpful as always.”

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Posted 3 years ago

“Great advice, great product selection and emailed us to let us know we had left a pair of sunglasses in the store before we even realised ourselves. Thank you 😊”

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Posted 3 years ago

“A quick an easy purchase. Have bought a few product now and will definitely buy again.”

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Posted 3 years ago

“Really helpful, went the extra mile. Really happy Scouts Thanks to the Manager and team”

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Posted 3 years ago

“Super, personal service, much appreciated.”

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Posted 3 years ago

“The service here is absolutely amazing and the people in the store really know what their talking about.”

Go Kayaking 5 star review on 29th September 2021

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Posted 3 years ago

Rowan, amazing to see many thanks! Let us know how you get on with your new Ripper!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“So helpful and friendly, gave lots of information and advice”

Go Kayaking 5 star review on 12th September 2021

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Posted 3 years ago

“I have found Go Kayaking the place to go for equipment and clothing. They provide an excellent service and the dispatch of goods is quick and effectively received the very next day of ordering. I cannot fault the service they provided me, even when I had an issue with my spraydeck not fitting. An exchange was sorted very promptly by phone and replacement sent out very quickly. I have to give a mention to Dan, as he gave excellent customer service, dealing with my wrong size spraydeck and sending out replacement promptly. He gave good communication and was extremely helpful. Overall, Go Kayaking are a credit to the watersports industry and I would highly recommend them. AAA+++”

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Posted 3 years ago

“Cannot recommend this store highly enough. We are new to canoeing. Dan made us feel welcome, no hard sell, just genuine advise. A very professional approach with a great deal of knowledge. This is definitely are go to store. Thanks Dan for your time and excellent customer service”

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Posted 3 years ago

“Great service thank you!”

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Posted 3 years ago

“Really please with my purchase. Excellent service, easy transaction and a super fast delivery. Will definitely use go kayaking again.”

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Posted 3 years ago

“Nice and easy purchase with no issues, item as described and reasonable price.”

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Posted 3 years ago

“Excellent product knowledge and advice as these guys actually enjoy kayaking, etc. This is our clubs go to place for all things water sport related as the advice given, breadth of stock and prices are all excellent. Thanks for the assistance.”

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Posted 3 years ago

“I was served by Dan. Fabulous. First choice for kayaking gear.”

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Posted 3 years ago

Go Kayaking is rated 4.9 based on 1,039 reviews