Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,039 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Go Kayaking 5 star review on 28th January 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didnt arrive next day, but arrived this moaning. Happy as though, off kayaking today. Thanxxx”

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Posted 3 years ago

“Really great service, was surprised how quickly everything was delivered and in great condition!”

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Posted 3 years ago

“Very helpful and attentive”

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Posted 3 years ago

“Knew what they talked about”

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Posted 3 years ago

“Product was as stated and a great price however was slightly upset by that fact the only delivery option was for 'next day' delivery and cost almost £10 however it did not arrive the next day.”

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Posted 3 years ago

Hi Adele. Thanks for the feedback. Our tracking details show it was dispatched on the 12th and delivered on the 14th. The Highlands & Islands service is advertised at 3 - 5 day service so this was delivered on time according to the tracking details. I am more than happy to email these tracking details to you if you'd like If you're able to provide any more I'd be happy to look into it further. Best wishes Andy - Store Manager

Posted 3 years ago

“The staff are very knowledgeable and wan to sell you the right product for you”

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Posted 3 years ago

“Excellent friendly service from knowledgable people. Never felt like they were talking down to me. We were given plenty of time to browse and enjoy our shopping experience. Highly recommended.”

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Posted 3 years ago

“Great shop. Quick advice through the live chat. Everything was all ready for collection on time. The kayak is brilliant. Can't fault anything and will definitely use again. Thank you!”

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Posted 3 years ago

“Very efficient service. My order arrived quickly and in non plastic wrapping”

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Posted 3 years ago

“Excellent service sourcing an item that was difficult to obtain Friendly, efficient team”

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Posted 3 years ago

“Staff very helpful.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Great company to do business with! Competitive prices, good communication and a very approachable, helpful and friendly service provided. Thank you”

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Posted 3 years ago

“Very pleasant knowledgeable staff made purchasing a Kayak easy work”

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Posted 3 years ago

“Speedy delivery of order. My daughter was very pleased with her early birthday presents- wetsuit and boots . Great customer service”

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Posted 3 years ago

“Excellent impromptu tutorial on how to use my new equipment (kayak stacker for roof bars) safely.”

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Posted 3 years ago

“Great product and customer service. Got some prompt advice on the chat function and order came through within a few days. It was also carefully packaged. Hoping for more stock to come post Covid!!”

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Posted 3 years ago

“Great shop, great staff.”

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Posted 3 years ago

“Fantastic guys very helpful excellent service”

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Posted 3 years ago

“Excellent service , received my paddle boards 2 days after ordering”

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Posted 3 years ago

Go Kayaking is rated 4.9 based on 1,039 reviews