Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,039 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive prices, fast and professional service. Plastic free delivery. 100% recommend”

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Posted 2 years ago

“Great. Turned up in good time & the right size. Ordered from another website, ordered X large, received small & asked me was I sure? There is a big difference. Very pleased.”

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Posted 2 years ago

“speedy service”

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Posted 2 years ago

“Great Service! Items delivered promptly!”

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Posted 2 years ago

“Great website, quick delivery, good prices... What more could you want.”

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Posted 2 years ago

“As advertised, quick delivery”

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Posted 2 years ago

“Easily found what I was looking for on the website. The additional information provided about product sizing ensured I could buy with confidence. Communication from order to delivery was bang on”

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Posted 2 years ago

“I bought a gift voucher on liñe for my son, he was very pleased with it & it went towards a new paddle . I live in Australia, he in England , Go Kayaking made it very easy to provide the gift. Thankyou.”

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Posted 2 years ago

“Excellent advice and friendly service- found our 'go to' paddlesport shop, highly recommend.”

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Posted 2 years ago

“Never received order”

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Posted 2 years ago

Hi Lorraine, Thanks for bringing this to our attention. I have checked the tracking for your item and it appears that it has been lost in the post. We will send a new item to you today, on the fastest possible service. I will email you tracking details of both the original package and the replacement via email so you can see this for yourself. I will also refund your shipping cost as we haven't been able to fulfil that service as intended, and I'll put £10 on your account for your next spend with us as a goodwill gesture. I will be in touch via email with the tracking information Many thanks Andy - Store Manager

Posted 2 years ago

“Called in for Pfd and got some great advice thanks.”

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Posted 2 years ago

“Very helpful, quick to respond”

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Posted 2 years ago

“Had a minor problem, immediate and positive solution found. Thanks.”

Go Kayaking 4 star review on 19th April 2022

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Posted 2 years ago

“Arrived on time a leash was missing but I gave them five stars as it was received the next day. Friendly on the phone when asking for advice.”

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Posted 2 years ago

“Always go the extra mile a simple purchase always comes with tips and advice. I popped in for a deck cover, a quick question about my outfitting, they had my boat in and me fitting nice and snug. Fantastic service above and beyond as always.”

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Posted 2 years ago

“I love going here ,the service is second to none , allways got time for me ,nothing is to much trouble ,the advice you get is solid ,they are really quick at answering my many many questions and queries, normally speak to either of the Andy's,but find both Kian and Ellen very helpfull .”

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Posted 2 years ago

“Great customer service - I ordered something which when delivered was the incorrect item - they had absolutely no problem accepting it back and paying for return postage - just lovely on the phone too. Will definitely order from them again.”

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Posted 2 years ago

“Great service and sound advice about sizing. Thank you.”

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Posted 2 years ago

“Great service ! Very helpful. Good feeling of community.”

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Posted 2 years ago

“Amazing Aladdins cave all good stuff for water sports.”

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Posted 2 years ago

Go Kayaking is rated 4.9 based on 1,039 reviews