Hi there!
Thank you for taking the time to leave us a review - I hope we'll be hearing from you again soon, and please do let us know if there's anything that we can do to make it five stars on your next time ordering with us!
Thanks,
Lewis.
Hi Joan,
Thank you for your review, it's great to hear that you were pleased with the quality of your plants! I hope we'll be hearing from you again soon.
Thanks,
Lewis.
“I Ordered ten gallardia plants. They were all strong and healthy, just a little pot bound. I planted them in the garden and they are doing very well. I would order from this company again.”
Thank you for leaving us a review, it's great to hear that you were happy with the quality of your plants! We do tend to send our plants out at a slightly later stage than most online retailers will so that we can provide really well established plants, and I think in this case you had ordered these plants shortly before they were taken off the website for the same reason you have stated. Regardless, it's wonderful to hear that you're pleased overall!
Thanks,
Lewis.
“I bought an agapanthus (var. 'Midnight Sky') for my sister's birthday. The Plant arrived very quickly, was in good condition and looked very healthy.
I recommend this seller for a good range of quality plants.”
Hi Tessa,
Thank you for your review and the photo you've provided! It's great to be able to see how well the plants are doing, and that they've been delivered safely. I certainly hope we'll be hearing from you again soon!
Thanks,
Lewis.
Hi Carol,
Thank you for the positive review, it's wonderful to hear that you were pleased with your order. I hope we'll be hearing from you again soon!
Thanks,
Lewis.
“Hi > I bought 2 plants and they arrive squashed in a box too small and one of them had stems cut off short. i telphone and you offered to send me 2 new ones. i have never received replacements. //
[Order #36131] (7 May 2023)”
Hi Jeannette!
Thank you for leaving us a review, and I'm so sorry that this has happened. I've sent you an email to discuss this further.
Kind regards,
Lewis.
Thank you for taking the time to leave us an overall positive review, I'm glad we could sort out the delivery issue for you in a way that meant you got the right plants in good condition eventually! I hope we'll be hearing from you again soon.
Thanks,
Lewis.
Hi Kelvin,
Thank you for leaving us a review, it's great to hear that your Dicentra came better than you had anticipated! I hope we'll be hearing from you again soon.
Thanks,
Lewis.
“Very impressed. I ordered a Bleeding Heart shrub to be delivered to my Mum for her birthday. I was worried about what condition it would arrive in and if it would get there before her birthday.
It arrived in perfect condition and the day before her birthday!
I think I ordered on a bank holiday Monday and the plant arrived on the Friday.
I did contact customer service to get an update in case I had to tell my mum her present would be a little late. The response was very quick and I felt they were very approachable and friendly if I had had any other queries.
A brilliant coincidence was that the morning this was delivered, my mum had just removed a dead lavender plant and was wondering what she would replace it with- so the timing was perfect! I had told her something was being delivered that day but she had no idea what was turning up!
I would definitely order from Golden Valley again for myself or to send to someone else.”
Hi Heather,
Thank you for your review, sounds like you were very pleased with your order overall! This is always so great to hear, and it's also wonderful to see the plant and how good of a condition it arrived with you in the photo you've provided. I hope we'll be hearing from you again soon!
Thanks,
Lewis.
Hi Glenda,
Thank you for taking the time to leave us a review, it's wonderful to hear that you were pleased with your order. I hope we'll be hearing from you again soon!
Thanks,
Lewis.
Hi Cathy,
Thank you for leaving us a review, it's great to hear that you were pleased with your overall experience. I hope we'll be hearing from you again soon!
Thanks,
Lewis.
Hi Sarah,
Thank you for your review, it's wonderful to hear that the plants in your Cottage Garden Collection were to your liking! I hope we'll be hearing from you again soon.
Thanks,
Lewis.
