Hi Ernest, we are pleased to hear your order has arrived safely and that you are happy with the condition and the service you have received from Golden Valley Plants.
Hi Avis, thank you for your review - great to hear you are happy with your plants. We have worked hard at designing packaging that does it's best to protect our plants during transit.
“Firstly I would like to say that Golden Valley Plants are a wonderful company. I recently purchased two 'Kiss Me Kate' roses for my brother who recently lost his wife. I received an email from the delivery company letting me know when they were to be delivered. I stayed in that day but did not have anyone buzz my gate buzzer, they just threw the box over the 6ft gate. It smashed one of the pots so I could not give as a gift. I called Golden Valley Plants who were so wonderful and immediate arranged for another rose to be sent to me. Guess what they same thing happend, I waited in all day, no buzz on my gate and I found it on the floor, the pot of this rose is slightly cracked but is still ok to give to my brother. I would say definately order from Golden Valley the plant quality is fantastic, the delivery company no so good.”
Lynn thank you so much for your review, your understanding and patience with your order. What a thoughtful gift. We did pass on your experience with our delivery company immediately after hearing what had happened and so we are disappointed for you that this happened twice! As a good will gesture we would love to send a third rose out to you for your inconvenience.
“My rose arrived much faster then I thought so that was a bonus.It arrived perfect condition and had lots of main stems. I was very pleased with ever aspect of this purchase and will be shopping with them again”
“Very helpful staff very quick delivery excellent Quality the rose I ordered was well packed and very healthy. Compared to other living plants I have ordered from other places”
“Lovely plants and beautifully packed. However. digitalis Merttonensis did not arrive and instead I received 3 more Geum Lady Stratheden. I did leave a message.”
“First time I have ordered from Golden Valley and would definately order again. Plants are very healthy, of a good size and well packed. From initial order to delivery, I can't fault their service. A great company to deal with, thank you.”
“A surprisingly strong and mature plant. Arrived in a good condition. Can’t wait for the flowering season!
Very happy with this purchase order. Thank you!”
“I saw this company recommended on Facebook and thought I would place an order and see, having previously had extremely disappointing experiences with larger, more well known companies. I was blown away by the quality of the plants from Golden Valley. The quality, health and size are just fabulous, as is the value for money. From now on I will only be ordering from Golden Valley as much as I can. Unreservedly recommended”
Alison thanks so much. We work hard at Golden Valley Plants to ensure our plants are healthy and our customers receive a first class service. Your review is greatly appreciated.
“My order was a gift. I was advised of its delivery
well in advance, and it was delivered promptly and safely. The recipient reported, "The plants look very healthy." So far, a very good first experience with Golden Valley Plants”
“Prompt service, and well-branched bare-root rose (the pretty lilac 'Novalis') which has settled into its position in partial shade. The darker purple rose 'Twilight Zone' alongside for harmony contrast. Looking forward to the rose seasion!”
