Graham & Green Ltd Reviews

Name: Graham & Green Ltd
Address: 92 Walcot Street, Bath, Somerset
Rating: 4.83

4.8 Rating 4,542 Reviews

96 %

of reviewers recommend Graham & Green Ltd

Company Reviews

Metrics

Info

4.8

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Graham & Green Ltd 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always high quality gorgeous products , the delivery is on time and even the boxes they come in are beautiful 🤩”

Graham & Green Ltd 5 star review on 1st June 2024

Helpful Report

Posted 3 months ago

Thank you for taking the time to give us a kind review. We are very glad to hear that you are a fan of Graham and Green and that you had such a positive shopping experience with us. Best wishes, G&G

Posted 3 months ago

“I love this shop, such a great collection of high quality furniture and homeware. Whoever curates this collection has amazing taste. I bought the most beautiful office chair I have ever seen last year and everyone who sees it comments on how lovely and unofficy it is! Customer service and speed of delivery is also excellent. The delivery men unpack for you and are very polite.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review. We are very pleased to hear you found our Customer Service Team to be helpful and will pass this feedback on to the team. Best wishes, G&G

Posted 3 months ago

“Lovely glasses from Graham and Green which arrived promptly. I seem to be keeping them for a special occasion because they are so gorgeous, but am trying to persuade myself to bring them into everyday use.”

Helpful Report

Posted 3 months ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 3 months ago

“Miss the shop that use to be on Kings Road but happy that I can still browse the well curated items online”

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Posted 3 months ago

“Gorgeous olive green oblong velvet cushions. Fabric looks vintage and full feather pads.”

Helpful Report

Posted 3 months ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 3 months ago

“Love this company . Great items and great quality.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to give us a kind review. We are very glad to hear that you are a fan of Graham and Green and that you had such a positive shopping experience with us. Best wishes, G&G

Posted 3 months ago

“GREAT COMPANY EXCELLENT CUSTOMER SERVICE . GOOD QUALITY PRODUCTS FROM AROUND THE WORLD, I HAVE LOTS OF LOVELY PRODUCTS DODDED AROUND MY HOME. IF YOU WANT SOMETHING DIFFERENT & NOT MASSED PRODUCED LOOK NO FURTHER. WOULD RECOMMEND.”

Helpful Report

Posted 3 months ago

Thank you so much for your kind words and for taking the time to give us a 5-star rating. It is wonderful to know that you appreciate our excellent customer service and the good quality products we offer, which are sourced from all over the world. We take pride in providing something different and ensuring our customers are satisfied with their purchases, so your recommendation means a lot to us. We hope you shop with us in the near future. Best wishes, G&G

Posted 3 months ago

“Brought the Hare table lamp for my wife as a birthday present. Really pleased with it - great size, looks quirky! Really impressed”

Helpful Report

Posted 3 months ago

Hi Nick, Thanks for your 5 star review. It's wonderful to know that your wife's birthday present was a success and hopefully it will add a unique touch to your home. If you need any assistance in future then please don't hesitate to get in touch and we hope your wife loves Hetty as much as we do. Best wishes, G&G

Posted 3 months ago

“I bought 2 of these gorgeous shell boxes for Christmas presents, but i have kept one and I will have to order another, they are so well made and arrived very well wrapped, I love them”

Graham & Green Ltd 5 star review on 29th May 2024

Helpful Report

Posted 3 months ago

Hi Janette, Thank you for posting a lovely review of your purchase with Graham & Green. We're delighted to know that you loved the gorgeous shell boxes you purchased as Christmas presents, but love it even more that you have kept one for yourself. Always a danger when you purchase beautiful gifts like this. We hope you find more beautiful treasures whilst shopping with us in the near future and please don't hesitate to contact us should you need any assistance. Best wishes, G&G

Posted 3 months ago

“This is a review for the customer service which was incredibly kind. I gave the wrong address, to the home that now belongs to my ex husband and they showed kindness and understanding when I was trying to sort out the problem. So, a huge thanks to Ruth!”

Helpful Report

Posted 3 months ago

Dear Catherine, Thank you so much for your kind words and feedback. We're thrilled to hear that you had a positive experience with our customer service team, particularly with Ruth. We understand that sorting out address issues can be challenging, especially when it involves personal circumstances, so it is great to hear that it was sorted for you. We'll be sure to pass along your heartfelt thanks to Ruth. Once again, thank you for your lovely review. We hope to have the opportunity to assist you again in the near future. Best wishes, G&G

Posted 3 months ago

“I love shopping at G&G and it's always exciting when treasures arrive. Recent purchases include the lovely leopards for the mantel piece, upcycling lamps with the Ikat lampshades and cute urchin shell tea lights for a beachy feel. I also bought the pair of boxing hares for the garden and they look magnificent fighting it out amongst the alliums! Hands down one of my favourite shops, always treasure to be found!”

Helpful Report

Posted 3 months ago

Hi Jessica, That is so nice to hear that you love shopping at Graham & Green and that your recent purchases have brought so much joy to your home. The leopards look perfect on your mantle amongst your other stylish items. The boxing hares in your garden must look fabulous in your garden amongst the plants and flowers too. We hope you find more treasures for your beautiful home from Graham & Green in the near future. Best wishes, G&G

Posted 3 months ago

“Recently received my floor and table primrose lamps and as always the quality of them is lovely. Have bought several times from G & G over the years and always satisfied with the products, delivery and customer service.”

Helpful Report

Posted 3 months ago

Hi Mandy, We are thrilled to hear that you recently received your floor and table primrose lamps and that you are pleased with the quality of them. We deeply appreciate your continued support as a repeat customer over the years, and we're delighted to know that you have always been satisfied with our products, delivery, and customer service. Thank you once again for your kind words and for choosing Graham & Green. We look forward to assisting you again in the future. Best wishes, G&G

Posted 3 months ago

“Gorgeous and huge lampshades, beautifully packed and arrived very quickly. Like the loyalty points scheme too.”

Helpful Report

Posted 3 months ago

Hi Michelle, Thank you so much for your fantastic review and kind words. We truly appreciate it and are thrilled to hear that you loved our gorgeous lampshades. It's great to know that they were beautifully packed and arrived swiftly to your doorstep. We're also pleased that you enjoy our loyalty points scheme and hope that you are able to put your 5% loyalty points earned towards something lovely. Best wishes, G&G

Posted 3 months ago

“I ordered from Graham and Green as their range is broad and unusual. I was not disappointed in the quality of my purchases. The lamp was beautifully wrapped/presented and everything arrived unharmed. I made an error in my order and customer service solved the issue quickly and professionally.”

Helpful Report

Posted 3 months ago

We are absolutely thrilled that you had such a positive experience with us. We are delighted to hear that our wide and unique range lived up to your expectations, and we are especially pleased that you found the quality of your purchases to be terrific. We take great pride in delivering items that not only meet our customers' expectations but exceed them. We are also please to hear that our customer service team were able to resolve the issue quickly and professionally. We look forward to assisting you again in the future and providing you with more beautiful finds. Best wishes, G&G

Posted 3 months ago

“I have shopped with Graham and Green many times and I love the fact that they offer something 'that little bit different'. Service has always been good and I have had some beautiful pieces from them. My latest acquisition is a foldable garden table, perfect for a small space. Very happy customer.”

Helpful Report

Posted 3 months ago

It is so lovely to hear that you are happy customer. Hopefully you will have many enjoyable moments sitting at your garden table this summer and that it is the perfect size for the small space. We are pleased to hear you have always found our service to be good. Long may that continue and we hope you find some more Graham & Green treasures in the near future. Best wishes, G&G

Posted 3 months ago

“Very efficient in ordering and delivery and absolutely love the cockatoo we bought - very stylish and great quality. Good value for money too.”

Helpful Report

Posted 4 months ago

Hi John, We are delighted to hear that you found our ordering and delivery process to be efficient and that you absolutely love the stylish cockatoo you purchased from us. We hope it brings you a lot of joy for years to come. Best wishes, G&G

Posted 3 months ago

“We love our beautiful, brightly coloured, matchbox themed outdoor seat cushions. They bring a lovely zing to our garden furniture! Many thanks xx”

Helpful Report

Posted 4 months ago

Thank you so much. We truly appreciate your kind words and are thrilled to hear that you love our beautiful, brightly coloured matchbox outdoor seat cushions. They do really add a pop of fun and colour to any garden furniture. We hope you find more Graham & Green treasures soon and don't hesitate to contact us should you need any assistance. Best wishes, G&G

Posted 3 months ago

“I ordered from the website and it was promptly delivered with no fuss. A generally great website and the quality of the goods purchased to date is excellent. I have had no issues at all.”

Helpful Report

Posted 4 months ago

Hi Dominic, We greatly appreciate your support and are thrilled to hear about your positive experience with us. Providing a seamless shopping experience is one of our top priorities, and we're glad we could meet your expectations. Knowing that you've had no issues with your purchases is just wonderful to hear. Once again, thank you for choosing Graham & Green Ltd. It means a lot to us. If you ever need any assistance or have any questions, please don't hesitate to get in touch. Best wishes, G&G

Posted 3 months ago

“Love shopping with Graham & Green whether in store or online as so much choice and stylish accessories. Their customer services team are always very helpful and nothing is too much trouble! Thank you!”

Helpful Report

Posted 4 months ago

Thank you so much for your kind review. We truly appreciate your lovely words and are delighted to hear that you love shopping with us, whether it's in our store or online. We take pride in offering a wide range of stylish accessories and it's wonderful to know that you appreciate the vast product range. Furthermore, we are genuinely thrilled that you have found our customer services team to be helpful and accommodating. At Graham & Green, we strive to go above and beyond to assist our valued customers, and it's fantastic to hear that nothing is ever too much trouble for our team. We look forward to assisting you again in the future. Best wishes, G&G

Posted 3 months ago

“Stylish and original hexagonal marble drawer knobs - beautifully made, they add a very elegant and glamourous look to my bathroom vanity unit.”

Helpful Report

Posted 4 months ago

Thank you. Your review is really appreciated and we are more than pleased to hear your drawer knobs have added an elegant touch to your bathroom vanity unit. We hope you find some further beautiful products for your home in the near future from Graham & Green. Best wishes, G&G

Posted 3 months ago

Graham & Green Ltd is rated 4.8 based on 4,542 reviews