Graham & Green Ltd Reviews

Name: Graham & Green Ltd
Address: 92 Walcot Street, Bath, Somerset
Rating: 4.83

4.8 Rating 4,826 Reviews

96 %

of reviewers recommend Graham & Green Ltd

Company Reviews

Metrics

Info

4.8

Based on 4,826 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Graham & Green Ltd 5 star review on 17th November 2024

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this shop to the moon and the stars. The most beautiful furniture at incredibly good prices. And I love the turnaround on new pieces. And everyone super lovely. Cannot recommend enough x”

Helpful Report

Posted 2 months ago

Hi Claire! Thank you for your lovely review! Our team takes great pride in providing exceptional service, and knowing that you find everyone super lovely warms our hearts. Thank you once again for your fantastic feedback. We can't wait to continue serving you and helping you find more stunning pieces for your home! Best wishes, G&G Team

Posted 2 months ago

“Bought several items as a gift. The Nancy small & large wood candle stick holders. They looked so good when they arrived. I bought the large pair for myself.”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We’re glad to hear that you were pleased with the Nancy wood candle stick holders upon arrival. It’s also lovely to know you decided to treat yourself to the large pair as well! We hope you enjoy your new treasures! Best wishes, G&G

Posted 2 months ago

“I recently purchased a modern cuckoo clock and a vintage metal trunk. I am delighted with both items and cannot wait to find a place for them in my home. Dealing with G & G was seamless, even when I needed to change the delivery date and address. I would highly recommend them for original home decor. (The only reason for the long delivery time was because I needed to change dates/delivery address)”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback! We’re so glad to hear you’re delighted with the modern cuckoo clock and vintage metal trunk. We really appreciate your recommendation and hope you find the perfect spots for your new treasures in your home! Best wishes, G&G

Posted 2 months ago

“I bought the green mushroom lamp for my friend as a housewarming present, she was thrilled with it. Speedy delivery. Thank you.”

Helpful Report

Posted 2 months ago

Thank you so much for your 5-star review! We’re so glad your friend was thrilled with the green mushroom lamp - it’s such a fun gift! We're hoping you'll find more treasures with us soon. Best wishes, G&G

Posted 2 months ago

“Delivery guys very efficient in phoning before pick up, professional and great service…”

Helpful Report

Posted 2 months ago

Thank you for your kind words! We’re pleased to hear that our delivery team provided efficient and professional service. Your feedback means a lot to us, and we’re glad you had a great experience! Best wishes, G&G

Posted 2 months ago

“Good company to deal with-we had a problem with a lamp which was dealt with very quickly and we were refunded within a few days”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We’re glad to hear that we were able to resolve the issue with your lamp and that you received your refund quickly. We appreciate your support and we hope you'll shop with us again in the future! Best wishes, G&G

Posted 2 months ago

“Great customer service. I had an issue with my order when I received it so I emailed to explain. I received a response straight away and a new item was sent out. I would highly recommend.”

Helpful Report

Posted 2 months ago

Thank you for your kind feedback! We’re glad to hear that our customer service team was able to quickly resolve the issue with your order. We truly appreciate you recommendation us and are happy to help anytime! Best wishes, G&G

Posted 2 months ago

“Just received mY new cushions which were brought in the sale. The quality was so good I am looking to buy some more that are not in the sale as I am so pleased with my purchases and the quality.”

Helpful Report

Posted 2 months ago

Hello! Thank you for your kind words, we are so happy to hear you love your cushions! If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us! Best wishes, G&G Team

Posted 2 months ago

“Fantastic find, well done Graham & Green on fab products and service”

Helpful Report

Posted 2 months ago

Hello Ann, Thank you for your kind words! We hope to see you again very soon. Best wishes, G&G Team

Posted 2 months ago

“I purchased an item from this company and I was kept informed of the dispatch process from that point on. When the item arrived it was very well packaged (ceramic) and I should of had no concerns it could have been broken. I was extremely pleased with it as I had searched high and low for this item and found G&G to be the the only stockists. I would happily use this company again in the future.”

Helpful Report

Posted 2 months ago

Hello! We truly appreciate your kind words and are thrilled to hear that your experience with us was a positive one. It brings us joy to know that you were kept informed about the dispatch process and that your item arrived safely and well-packaged. We will continue to strive for excellence in delivering unique products to our valued customers like yourself. Once again, thank you for choosing Graham & Green! Best wishes, G&G Team

Posted 2 months ago

“I love the collection of products I find at Graham and Green, and could happily spend lots more than I do (if I had it to spend). On top of that the Customer Service is excellent. One of my favourite retailers!”

Helpful Report

Posted 2 months ago

Hello! Thank you so much for your amazing review, we are delighted to hear that you love the collections and that you had a great experience with our customer service team! We hope to see you again soon. Best wishes, G&G Team

Posted 2 months ago

“I love my new lamp and it lights up my corner perfectly. Fast shipping and great prices, what more do you need.”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback! I’m so glad to hear you love your new lamp and that it brightens up your corner perfectly. Fast shipping and great prices are what we aim for, so we’re thrilled you’re happy with your experience! Best wishes, G&G

Posted 2 months ago

“Super rug - affordable in your sale. Thanks!”

Helpful Report

Posted 2 months ago

Thank you for your wonderful feedback! We’re delighted to hear you’re happy with the deal on your new rug. We hope it brings joy and beauty to your home! Best wishes, G&G

Posted 2 months ago

“After me buying twice I didn't put them on my sofa they didn't go well but products are really smart so gave them too my daughter”

Helpful Report

Posted 2 months ago

Thank you for your 5-star revew! Even if the items were intended to go on your sofa initally, it’s wonderful to hear that your daughter is finding joy in them instead! If you ever need help finding something that’s a perfect match for your home, feel free to reach out. Best wishes, G&G

Posted 2 months ago

“Excellent products and customer service. I have bought a number of items from Graham & Green and have always been very pleased with them. The photographs and descriptions are always very accurate and the packaging and delivery excellent. The loyalty scheme is great too and applied each time I have bought something. I love the variety of unusual items for the home and will continue to make purchases in the future.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve been pleased with our products and customer service. It’s great to know our descriptions and packaging have met your expectations and we’re glad you’re also enjoying our loyalty scheme. We can’t wait to continue bringing you our unique items for your home in the future. Best wishes, G&G

Posted 2 months ago

“We were so happy with our flamingo candle holders they are lovely and my daughter was very happy. Thank you”

Helpful Report

Posted 2 months ago

Thank you so much for your feedback! We’re delighted to hear that you and your daughter love the flamingo candle holders, and we hope you find more treasures with us soon. Best wishes, G&G

Posted 2 months ago

“I have been shopping at G&G for many years both in store and online. Customer service is always excellent as is the quality of goods. I can only highly recommend to anyone new to their website.”

Helpful Report

Posted 2 months ago

Thank you for being such a loyal customer over the years! We’re so happy to hear that both your in-store and online experiences have been great. Your recommendation means a lot to us, and we hope to keep bringing you the quality and service you love. Best wishes, G&G

Posted 2 months ago

“Absolutely love the quality of items as well as how speedily things get delivered! I have purchased so many things now and love how they make my home look like home. I still have to order some mirrors but I don’t mind waiting until October for them to be in stock - can’t imagine buying from other shops as your products are worth the wait ! Absolutely amazed by the look and finish of everything I’ve bought so far.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! We’re thrilled that our items have helped make your home feel even more special. It’s amazing to hear you’ve been happy with the quality and quick deliveries. We truly appreciate your patience with the mirrors - October will be here before you know it, and we can’t wait to get them to you! Best wishes, G&G

Posted 2 months ago

“Lovely product beautiful stripy candleholder, I have received several compliments Very reasonably priced and quickly delivered”

Helpful Report

Posted 2 months ago

Thank you for the lovely feedback! We’re so happy to hear you’re enjoying the stripy candleholder and getting compliments on it. Glad the delivery was quick and that you found it reasonably priced! We hope you find more treasures with us soon. Best wishes, G&G

Posted 2 months ago

“Timeless eclectic designs, what’s not to love about G&G! Products are amazing and customer service is great.”

Helpful Report

Posted 2 months ago

Thank you so much for the love! We’re thrilled you’re enjoying our eclectic designs and had a great experience with our customer service. We appreciate your kind words! Best wishes, G&G

Posted 2 months ago

Graham & Green Ltd is rated 4.8 based on 4,826 reviews