Graham & Green Ltd Reviews

Name: Graham & Green Ltd
Address: 92 Walcot Street, Bath, Somerset
Rating: 4.83

4.8 Rating 4,542 Reviews

96 %

of reviewers recommend Graham & Green Ltd

Company Reviews

Metrics

Info

4.8

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Graham & Green Ltd 5 star review on 26th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve only just bought a lovely cast metal pigeon and it was so easy to do good service and well packaged it was quick delivery the item was very well made I bought for my mum and she loved how realistic it was I will definitely shop on G&G again”

Helpful Report

Posted 2 months ago

Thanks for leaving us a great review, we’re pleased to hear your delivery arrived quickly. Best wishes, G&G

Posted 2 months ago

“Excellent customer service. Very helpful and friendly. I’ve bought from several times and will be making another purchase at the end of the week 😁”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review. We are very pleased to hear you found our Customer Service Team to be helpful and will pass this feedback on to the team. Best wishes, G&G

Posted 2 months ago

“Very pleased with purchase and delivery.”

Helpful Report

Posted 2 months ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 2 months ago

“Gorgeous good quality products that feel special”

Helpful Report

Posted 2 months ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 2 months ago

“good quality, unusual items; been very pleased with all purchases over the years.”

Helpful Report

Posted 2 months ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 2 months ago

“It's always such a treat to receive a Graham and Green parcel. I've genuinely loved everything I've ordered over the years. I've bought as much for gifts as I have myself. Looking forward to my next order already!!!”

Helpful Report

Posted 2 months ago

Hi Hannah, Thanks so much for your lovley review. We truly appreciate your support and we're thrilled to hear that you've loved everything you've ordered from us over the years. We're delighted to have been able to provide you with beautiful items, both as gifts and for yourself. We're already excited for your next order and we hope we can make it just as wonderful as your previous ones. Thank you again for your kind words and for choosing Graham & Green. Best wishes, G&G

Posted 2 months ago

“I bought a beautiful green glass apple from Graham & Green a couple of weeks ago. The quality was excellent, it was carefully wrapped and arrived promptly. I’m delighted with the product and the service and will certainly be shopping with you again.”

Helpful Report

Posted 2 months ago

Hi Caroline, Thanks for your wonderful 5 star rating of Graham & Green. We are thrilled to hear that you had such a positive experience with us. Your satisfaction means the world to us, and we are delighted that both our product and service met your expectations. Please keep an eye out for all of our new products arriving onto our website and also don't forget to take a look at our current sale. Hopefully you will find another beautiful item to purchase in the near future. Best wishes, G&G

Posted 2 months ago

“Absolutely love my cuckoo clock, much better in real life. Prompt delivery, well packaged.”

Helpful Report

Posted 2 months ago

Hi Heather, Thanks so much for taking the time to leave a wonderful review. We really appreciate your feedback and are thrilled to hear that you absolutely love your cuckoo clock. It's always a delight when an item exceeds expectations in real life. We're also glad that our prompt delivery and secure packaging added to your overall satisfaction. We hope you find more treasures from us in the near future. Best wishes, G&G

Posted 2 months ago

“Fabulous company full of unusual and quirky items. Recent purchases of a fantastic fringed cover for a gazebo is great quality and looks so stylish yet robust for outdoor use. A pair of delicate glass candle holders just elevate a dinner table for special occasions. Both items arrived promptly and the packaging is exemplary.”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you so much for your glowing 5-star review of your recent purchases. We are delighted to hear that you had a fabulous experience shopping with us and that you love our range of products. Your kind words and positive feedback mean the world to us. We genuinely appreciate your support and hope to have the pleasure of assisting you with future purchases again soon. Best wishes, G&G

Posted 2 months ago

“I have been waiting a few months for this tall swivel mirror to come back in stock so as soon as I got the email informing me that they were in stock I raced for my bank card! lol. The mirror arrived well packaged and undamaged. Only downside is my husband is working away so I’ve not been able to put it up as yet but I know it’s going to look perfect hence why I patiently waited for it to come back in stock. I will send pics when it’s on the wall.”

Helpful Report

Posted 2 months ago

Hi Jayne, Thanks for your fantastic review of your recent purchase. We are thrilled to hear that you had a great experience with us and that our tall swivel mirror met your expectations. We're glad that you wasted no time in purchasing it as soon as you received the notification. We take great care in ensuring that our products are well packaged to arrive in perfect condition, so are delighted to hear that the mirror arrived undamaged. Hopefully you don't have too long to wait until your can have the mirror fitted to the wall, but please do send some pics once it is up. We always love seeing our products in our customers homes. Best wishes, G&G

Posted 2 months ago

“I had been waiting for this dish drainer to come back in stock. Its well made and rather smart for a dish drainer (the drainer told me to say that😂). Service from this company was excellent and dispatched and delivered very quickly. Would highly recommend.”

Helpful Report

Posted 2 months ago

Hi Julie, Thank you so much for your lovely review. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're glad you were able to get your hands on our dish drainer. Everyone should have a smart stylish dish drainer in their home (in our opinion). It's always great to hear that our customers are happy with their purchases. We take pride in providing excellent service and fast dispatch and delivery, so it's wonderful to know that we met your expectations. Your recommendation means a lot to us and we hope you shop with us again in the near future. Best wishes, G&G

Posted 2 months ago

“My go-to place for great gifts and special loveliness for my own home. A joy to peruse the website for ideas and style even when not always buying. Packaging is excellent, as is communication if needed. The fact it’s still a small business means you feel really looked after as a customer. Have been a customer for many years and will be for many to come. X”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful 5-star review. We're thrilled to hear that Graham & Green is your go-to place for great gifts and special loveliness for your home. As a small family-run business, it's important to us to make sure our customers feel looked after, and we're grateful for your loyalty over the years. We hope you continue to find treasures on our website or in-store for years to come. Please don't hesitate to contact us should you ever need any assistance with future purchases. Best wishes, G&G

Posted 2 months ago

“......Really happy with the velvet cushions,fantastic quality and have just ordered two more.”

Helpful Report

Posted 2 months ago

We are so pleased to hear you love your new cushions and that you just purchased two more. Thanks for adding a 5 star review. We do really appreciate it. Best wishes, G&G

Posted 2 months ago

“Lovely lampshade, exactly as pictured”

Helpful Report

Posted 2 months ago

Thanks so much for taking the time to review. We really appreciate it and are pleased you love your lampshade. Best wishes, G&G

Posted 2 months ago

“The table we bought is great quality and the service from Graham and Green was excellent on time and with really good delivery team”

Helpful Report

Posted 2 months ago

Thank you so much for your review. We really appreciate you taking the time to write kind words about your order and we are pleased to hear all went well with the order and its delivery. Best wishes, G&G

Posted 2 months ago

“Purchased a jug recently. From beginning to end the process was straightforward and efficient. The jug arrived very well wrapped and arrived in the time stated. I was kept up to date every step of the way. I would definitely use this firm again.”

Helpful Report

Posted 2 months ago

Thanks for your lovely 5 star review of your recent purchase. It is great to hear that the whole process was straightforward and efficient and that you will purchase from us again in future. We hope you find another treasure with us soon. Please do not hesitate to get in contact if we can help you in any way in the near future. Best wishes, G&G

Posted 2 months ago

“New tray, nice and robust with a touch of class.”

Graham & Green Ltd 5 star review on 12th July 2024

Helpful Report

Posted 2 months ago

Thanks so much for taking the time to post a review. We hope you love your tray and get a lot of use out of it. Best wishes, G&G

Posted 2 months ago

“Excellent service and very good value. I love my cushions!”

Helpful Report

Posted 2 months ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 2 months ago

“I ordered some small cotton velvet cushions online, which were great quality but unfortunately not quite the right shade. Customer service was polite & friendly & the team arranged to send me a returns label as I was unable to print one for myself at the time. I returned the cushions slightly late but this was no problem. Many thanks.”

Helpful Report

Posted 2 months ago

Thanks so much for your review and we are sorry to hear that you had to return your cushions due to the colour not being the right shade. We try to show the true colour on our website photographs but are working to try and improve this further so that customers can choose the right colour for their home. It is nice to hear that our Customer Service team were friendly and helped with the return and sent a label to you. We hope you find a more suitable purchase with Graham & Green in the near future. Best wishes, G&G

Posted 2 months ago

“No matter what size of parcel always well packaged - from Christmas Baubles to items of furniture. Well communicated regarding order and delivery expectations. I am always delighted with the quality of products that I receive, and I've been ordering a fair few years now.”

Helpful Report

Posted 2 months ago

Thank you for your excellent review. We’re very pleased to hear your order arrived beautifully packaged. We will pass on the feedback to our Warehouse Team. Best wishes, G&G

Posted 2 months ago

Graham & Green Ltd is rated 4.8 based on 4,542 reviews