Great British Brands USA Reviews

Name: Great British Brands USA
Address: Unit 2E Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.93

4.9 Rating 214 Reviews

99 %

of reviewers recommend Great British Brands USA

4.9

Based on 214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

646 980 1763

Email:

customerservice@greatbritishbrandsusa.com

Write Your review

Tell us how Great British Brands USA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Great British Brands USA 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My absolutely beautiful bone china mugs arrived safe and sound and in good time. Buying from Great British Brands was a good experience and I would buy from them again. Delivery only took seven days.”

Helpful Report

Posted 6 months ago

“I am a first time customer who had outstanding experience purchasing my Emma Bridgewater Cornflower mug. From the moment I made my online purchase to the time I received my order, the customer service was first class all the way. My mug arrived securely packaged, in perfect condition, and the ordering turnaround time was reasonable and fast for this international order. I highly recommend ordering from Great British Brands USA for anyone interested in the beautiful products offered by this company!”

Helpful Report

Posted 6 months ago

“Great products and prompt service!”

Helpful Report

Posted 6 months ago

“So pleased when I order from Great British Brands! Quick delivery and great pricing. You won't be sorry if you try them out! I love the British mugs and often give them as gifts.”

Helpful Report

Posted 6 months ago

“So glad I found your site! Very fast response/delivery. I've been to the UK twice & loved it! I'll be doing another order for a Brit friend of mine/birthday.”

Helpful Report

Posted 7 months ago

“I ordered two Paddington Bears for my grandsons. They are absolutely beautiful and of great quality. The shipping was fast and secure. Would absolutely buy from them again.”

Helpful Report

Posted 7 months ago

“They were good with communicating with me on the status and wrapped the package well. It was shipped quickly and made it here in good time.”

Helpful Report

Posted 7 months ago

“Great quality and so adorable. My first grand baby is going to fall in love with them. My daughter loves them!”

Helpful Report

Posted 7 months ago

“The reason I have given only one star, was the fact, that as a customer I was misled, and I was not notified, that my order cannot be delivered to P O Box address. After I was notified by FedEx, that my package cannot be delivered because there is wrong address, I have sent an email to you, but I have never received the answer!!! I finally talk to the manager of the FedEx location, and explained the situation, that you are not responding, and I have asked if I can pick up my package in person. I finally was able to do so, but because of all unnecessary delay, I was not able to give the gift to my grandchildren on time for their Birthday. I am very disappointed customer!!!”

Helpful Report

Posted 7 months ago

“My order was delivered in a timely manner and well packaged. I bought three Dunoon mugs. They are so nice and such lovely patterns. I will certainly buy more from this wonderful company.”

Helpful Report

Posted 7 months ago

“Ordered two beautiful Dunoon mugs- arrived in the USA in perfect condition due to amazing wrapping. Lovely quality, so happy with them. Easy to order, pay for, then just the anticipation of receipt. Would definitely order from this company again.”

Helpful Report

Posted 7 months ago

“Honestly, I was shocked at how meticulously my order was packaged. It was a gift for my husband on our anniversary, so I asked for gift wrapping. Not only was it wrapped but it looked like something out of a magazine - absolutely perfect! Such care was taken. Even the message I’d included for him was handwritten on an adorable tiny card. He was so impressed, it really made it special. Thank you so much to the lovely people who packed our order!”

Helpful Report

Posted 7 months ago

“The card's I purchased are beautiful and I am sure my family and friends will love them. Your service was fast and the package was in great shape. I will be getting more from you soon.”

Helpful Report

Posted 7 months ago

“Amazingly great price for for the super Me&McQ 3-D greeting cards. Even though the package came from the UK it arrived quickly and without damage. Definitly will use Great British Brands again.”

Helpful Report

Posted 7 months ago

“Top notch products. Good packing for shipping. There was a mistake on the order, and shipping took a while. Fairy happy with response time on the order mistake. Still working on reconciling issue. Thus 4 stars instead of 5.”

Helpful Report

Posted 8 months ago

“My products came quicker than I had expected and were exactly what I was expecting. Communication from the company was great.”

Helpful Report

Posted 8 months ago

“the cards I purchased are really great. They look even better than pictured. Thank you for the speedy delivery too!”

Helpful Report

Posted 8 months ago

“Love these coffee and tea mugs! High quality. We entertain a lot, and like to designate particular mugs to particular persons. These were VERY nicely protected during shipping and delivery. Thanks!”

Helpful Report

Posted 8 months ago

“Beautiful and shipped in time.”

Helpful Report

Posted 8 months ago

“Well packaged and good service”

Helpful Report

Posted 8 months ago

Great British Brands USA is rated 4.9 based on 214 reviews