grow urban Reviews

Name: grow urban
Address: 92 Grove Street, Edinburgh, Scotland
Rating: 4.93

4.9 Rating 473 Reviews

99 %

of reviewers recommend grow urban

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About grow urban:

We are a friendly plant shop and garden store with two shops in Edinburgh and a delivery area that reaches most homes in the UK.

Our business was formed in April 2019 and our team of Plant Gurus are here to help offer advice and friendly customer service to Plant Lovers far and wide. We specialise in indoor plants but also offer a selection of outdoor plants and tools for the urban gardener.

If you're lucky enough to live close to one of our shops or will be visiting Edinburgh, you can also sit amongst the plants enjoying coffee and cake - yep, there's cafes in both of our shops! What are you waiting for? Enter the urban jungle and discover what's inside - we look forward to welcoming you!

Visit Website

Phone:

01315578884

Email:

hello@growurban.uk

Location:

92 Grove Street,
Edinburgh
Scotland
EH3 8AP

grow urban 5 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

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“Love the pot for my plant… fits perfectly!”

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Posted 6 months ago

Hi Jayden, Thanks so much for your recent order with us and for taking the time to leave a review. So glad your pot compliments your plant so well. Thanks for choosing to shop small!

Posted 6 months ago

“Amazing plants, great packing and fast service . Healthy plants pronto at your door step . Highly recommend”

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Posted 7 months ago

Thank you so much for your incredible 5-star rating of grow urban! We greatly appreciate your kind words and feedback. We are thrilled to hear that you found our plants amazing, packing wonderful, and service fast. Delivering healthy and vibrant plants right to your doorstep is our utmost priority, and we are delighted that we could exceed your expectations. Once again, thank you for taking the time to share your positive experience with us!

Posted 6 months ago

“Speedy delivery. The plant was packaged much better than some companies. I also liked the addition of a small stake and label, naming the plant and how to take care of it.”

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Posted 7 months ago

Thank you so much for giving Grow Urban a fantastic 5-star rating, Debra! We are thrilled to hear that you had a positive experience with us. We appreciate your kind words about our speedy delivery and packaging, and we're glad you liked the small stake / label included with your plant. Thank you again for choosing Grow Urban and for taking the time to share your positive feedback. Best wishes from the Grow Urban team. :)

Posted 7 months ago

“High quality, good prices and ethical/sustainable products!”

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Posted 7 months ago

Hi Meanna, thank you so much for taking the time to leave a 5 star review for grow urban. We are so pleased to hear you were satisfied with the pricing, quality and sustainability of our products. Have a lovely day!

Posted 7 months ago

“The plants are of beautiful quality and the communication was excellent. I have bought from other, larger, names online and grow urban provided a much better service and it is evident their plants have had a much higher standard of care. I will definitely be buying from grow urban again.”

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Posted 7 months ago

Hi Frances, thank you so much for giving grow urban a 5-star rating! We are ecstatic to hear that you are satisfied with our service and the quality of our plants. It means a lot to us that you found our communication to be excellent. We are thrilled to hear that you will be purchasing from grow urban again in the future. Thank you once again for your support and recommendation!

Posted 7 months ago

“Great service...healthy well-packed plants. Quick delivery time. No complaints at all.”

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Posted 7 months ago

Hi Bev, Thanks so much for the fantastic review! We really appreciate every single order and so happy you were pleased with yours. Thanks so much for shopping small! Sophie

Posted 7 months ago

“All good, arrived quickly and now using my clips to support my clematis”

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Posted 7 months ago

Hi! Thanks so much for your over and so glad you've already made use of the products. Thanks for the fab review too. All the best, Sophie

Posted 7 months ago

“It's not the first time I've ordered from Grow Urban and I will definitely purchase from them again in future. The plant was really well packaged and in excellent condition. I absolutely love my ficus pink camouflage. Thank you.”

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Posted 7 months ago

Hi! Thank you so so much for your order and for leaving such a fab review. We really do appreciate every single order and hope to assist you in increasing your plant collection again very soon! Very best wishes, The Plant Gurus at grow urban.

Posted 7 months ago

“Prompt service and delivery of online order”

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Posted 7 months ago

“Great product!”

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Posted 7 months ago

“Great plant quick delivery well packed”

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Posted 7 months ago

“Happy with product, Arrived quickly, packaged safely”

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Posted 7 months ago

“plant well packed and received safely. really happy with all packaging material can be recycle.”

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Posted 7 months ago

Hi! Thanks so much for taking the time to write a lovely review! We really appreciate every single order and thank you for shopping small! Best wishes, Sophie

Posted 7 months ago

“I ordered a plant as a gift for a friend. The plant arrived quickly and was a great specimen. Highly recommend.”

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Posted 7 months ago

Thank you so much for your wonderful 5-star review! We are delighted to hear that it arrived promptly and thrilled that you were pleased with the plant! We take great pride in carefully selecting and packaging our plants to ensure they arrive in perfect condition. Thanks again for shopping small! Best wishes, Sophie

Posted 7 months ago

“I ordered some gift vouchers as a present and the website was lovely and easy to use.”

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Posted 7 months ago

Thank you for your 5 star rating of grow urban! We are so pleased to hear you found our website easy to navigate. Thank you for choosing to shop small with us :)

Posted 7 months ago

“My order arrived so quickly and was gorgeous, thank you”

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Posted 7 months ago

Thank you for your 5 star review of grow urban, Janet! We are so pleased to hear your order arrived quickly and you happy with the quality of your purchase. Thank you for choosing to shop small with us!

Posted 7 months ago

“Extremely well packaged and lovely, healthy plant - unfortunately the Delivery Driver had turned the box upside down, although it was properly labeled, and the compost ruined the flowers on the plant. Ggrrhh!!”

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Posted 7 months ago

Hi Wendy, Thank you for your 5 star review of grow urban! We are so pleased to hear you were happy with the packaging and health of your plant from us. We're so sorry to hear that DPD did not handle your package correctly regardless of our careful labelling. We pride ourselves on the quality of our packaging and will be placing a complaint with the courier to ensure this does not happen in the future. We look forward to serving you again and do reach out to us directly if you encounter any other issues with future deliveries. Best wishes, the Plant Gurus at grow urban

Posted 7 months ago

“Very prompt and packages well ensuring plants are intact”

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Posted 7 months ago

Dear Chris, Thank you so much for your outstanding 5-star rating of grow urban! We truly appreciate your kind feedback and are delighted to hear that you had a positive experience with us. We take great pride in our prompt service and ensuring that all packages are well packaged, ensuring the safety and integrity of the plants during transit. Thank you for choosing to shop small with us!

Posted 7 months ago

“Excellent service.”

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Posted 7 months ago

Hi! Thanks so much for the fab 5 star review and for shopping small! All the best, The Plant Gurus at grow urban.

Posted 7 months ago

“Excellent service. Very speedy. Secateurs arrived the next day. But why use a big cardboard box when a Jiffy bag would have been fine.”

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Posted 7 months ago

Hi Antony, Thanks so much for taking the time to leave a review! So glad you were happy with our service and speedy delivery. We have used jiffy in the past for secateurs but as they can be quite heavy the handles can easily pierce through so we have found much better arrival in a box however, we really do appreciate the feedback and will consider more concise packaging for these items in the future. Thanks again for ordering from us! As a small business we really do appreciate every single one so thanks for shopping small! Best wishes, Sophie

Posted 7 months ago

grow urban is rated 4.9 based on 473 reviews