grow urban Reviews

Name: grow urban
Address: 92 Grove Street, Edinburgh, Scotland
Rating: 4.93

4.9 Rating 473 Reviews

99 %

of reviewers recommend grow urban

Company Reviews

Product Reviews

Info

About grow urban:

We are a friendly plant shop and garden store with two shops in Edinburgh and a delivery area that reaches most homes in the UK.

Our business was formed in April 2019 and our team of Plant Gurus are here to help offer advice and friendly customer service to Plant Lovers far and wide. We specialise in indoor plants but also offer a selection of outdoor plants and tools for the urban gardener.

If you're lucky enough to live close to one of our shops or will be visiting Edinburgh, you can also sit amongst the plants enjoying coffee and cake - yep, there's cafes in both of our shops! What are you waiting for? Enter the urban jungle and discover what's inside - we look forward to welcoming you!

Visit Website

Phone:

01315578884

Email:

hello@growurban.uk

Location:

92 Grove Street,
Edinburgh
Scotland
EH3 8AP

grow urban 5 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants came quickly and well packaged, but all significantly smaller than shown on the website.”

Helpful Report

Posted 9 months ago

“Lovely selection of plants and both of mine were really healthy. Fast delivery and very nice packaging.”

Helpful Report

Posted 9 months ago

Dear Maxine, thank you so much for taking the time to give grow urban a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with us. We are thrilled that you found our selection of plants lovely and that both of them were in such healthy condition. Our team takes great care in selecting the finest quality plants to ensure our customers receive the best. It's also fantastic to hear that you were pleased with our fast delivery service and the attention we give to packaging. We hope that your plants bring beauty and joy to your home. Should you have any questions or need assistance with anything, please do not hesitate to reach out to us. We are always here to help. Thank you again for choosing grow urban and for your kind words. We look forward to serving you again in the future! Best wishes from all the team :)

Posted 9 months ago

“I placed a small order to test it out. The plan came really healthy, well packaged and quickly.”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to leave us a fantastic 5-star rating for grow urban! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad to know that your small order arrived quickly and that the plants were well-packaged and healthy. It's always our goal to provide our valued customers with the best products and service possible. Once again, thank you for choosing grow urban for your plant needs. We hope that we can continue to exceed your expectations in the future. If you have any further questions or need assistance with anything, please don't hesitate to reach out. Best wishes from all the team :)

Posted 9 months ago

“Good quality product. Excellent mail order service”

Helpful Report

Posted 9 months ago

Dear Valerie, thank you so much for your fantastic 5-star rating of grow urban! We are thrilled to hear that you are pleased with our products and the excellent mail order service we provide. Your kind words truly mean a lot to us, and we are grateful for your support. Once again, thank you for taking the time to share your positive feedback. We look forward to serving you again in the future! Warm wishes from all the Plant Gurus :)

Posted 9 months ago

“I was looking for a Niwaki Mini Crean Mate and you had them in stock. Just the job for cleaning up my secateurs and clippers this spring, I also enjoyed looking through your your web site. Well packaged and arrived quickly.”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to give grow urban a 5-star rating! We are thrilled to hear that you found exactly what you were looking for in our Niwaki Mini Crean Mate. We're also glad to hear that you had a great experience navigating through our website and enjoyed exploring our offerings. At grow urban, we prioritise providing top-notch products and delivering them swiftly to our valued customers. We are pleased to know that your order arrived quickly and was well-packaged to ensure its safety during transit. We truly appreciate your support and hope to serve you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you once again for choosing grow urban, and we hope you have a fantastic gardening season ahead! Best wishes from the Plant Gurus.

Posted 9 months ago

“Awesome healthy plant, packaged really well and great service. Thanks so much!”

Helpful Report

Posted 9 months ago

Dear Gareth, Thank you so much for taking the time to give grow urban a 5-star rating! We truly appreciate your kind words and support. We're thrilled to hear that you found our products to be awesome and healthy. Our team takes great care in packaging each plant to ensure they arrive safely to their new homes. We're also glad that you had a great experience with our service. Providing exceptional customer service is a top priority for us, so it's wonderful to know that we met your expectations. Thanks so much!

Posted 9 months ago

“Lovely products, speedy delivery. Highly reccommended. Thanks”

Helpful Report

Posted 9 months ago

Dear Yvonne, thank you so much for the fantastic 5-star rating you gave us in your review of grow urban! We truly appreciate your support and feedback. We're thrilled to hear that you found our products lovely and were pleased with the speedy delivery. Your recommendation means the world to us! We look forward to serving you again in the future.

Posted 9 months ago

“no mess no fuss ordering process and delivered fine”

Helpful Report

Posted 9 months ago

Dear Emily, thank you so much for your wonderful 4-star rating of grow urban! We truly appreciate your support and are thrilled to hear that you had a positive experience. We aim to provide a seamless and hassle-free shopping experience for our customers, and we're glad that your order was delivered without any issues. We value your business and look forward to serving you again in the future. If you have any further feedback or suggestions, please don't hesitate to reach out.

Posted 9 months ago

“Perfect service! very kind and helpful”

Helpful Report

Posted 9 months ago

Dear Monica, thank you so much for your amazing 5-star rating of grow urban! We greatly appreciate your kind words and are thrilled to hear that you had a perfect experience with our service. Our team strives to be kind and helpful, so it's wonderful to know that we met your expectations. Thank you again for choosing grow urban. We look forward to serving you in the future!

Posted 9 months ago

“Always knowledgeable in store, and was very pleased with quick and well packed home delivery. My plants are very happy!”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of grow urban! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. We pride ourselves on our knowledgeable staff, both in-store and during home deliveries, and it's fantastic to hear that you found them to be helpful. We always strive to provide quick and well-packed deliveries to ensure the satisfaction of our valued customers like you. It brings us immense joy to know that your plants are happy and thriving! Thank you again for choosing us, and we look forward to serving you in the future.

Posted 9 months ago

“Very efficient, quick delivery, beautiful plant in super condition.”

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Posted 9 months ago

Dear Jean, Thank you so much for your five-star review of grow urban! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our services. It's wonderful to know that you received a beautiful plant that surpassed your expectations and thank you for choosing grow urban. Best regards, Sophie

Posted 9 months ago

“Super delivery and well packed, very happy!”

Helpful Report

Posted 9 months ago

Thank you so much for your amazing 5-star rating of grow urban! We sincerely appreciate your support. We are thrilled to hear that you had a super delivery experience and that your package was well packed. Should you have any questions or need further assistance, please don't hesitate to reach out. Have a lovely day :)

Posted 9 months ago

“I got a plant for my partner and she loved and loved me even more”

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Posted 9 months ago

Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your kind support. Your satisfaction and happiness are our top priorities, and we are thrilled to hear that you and your partner loved the plant you got from us. Thank you once again for your positive feedback, and we look forward to serving you again in the future.

Posted 9 months ago

“Prompt reliable service, nice little plant”

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Posted 10 months ago

Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your support and kind words. We're thrilled to hear that you found our service prompt and reliable. It's also wonderful to know that you're enjoying your new plant. We're committed to providing the best experience possible, and your positive feedback further motivates us. Thanks again for choosing grow urban, and we look forward to serving you in the future!

Posted 10 months ago

“Seller great 👍. Strongly recommend 👌”

Helpful Report

Posted 10 months ago

Dear Zbigniew, thank you so much for your amazing 5-star rating of grow urban! We greatly appreciate your kind words and support. It is customers like you who motivate us to keep delivering exceptional products and services. We also want to thank you for being a loyal customer. Your continued support means a lot to us, and we are grateful for the trust you have placed in our brand. Once again, thank you for your incredible rating, your trust, and your loyalty. We look forward to serving you again in the future! With best wishes from the team at grow urban.

Posted 10 months ago

“Having recently had a very disappointing experience with another online supplier of cat grass, I cautiously placed my first order of cat grass from grow urban. I was very pleasantly surprised and extremely impressed with not only the speed of delivery (bearing in mind that it was from Edinburgh to SW England) but also the packaging and brilliant, first class quality of the cat grass and pots. My cats are enjoying nibbling at the grass, which is a great substitute until the weather allows for new grass and catnip grass to be sown in the back garden - and I might buy them more indoor grass anyway! A great first experience of grow urban and I will definitely be placing future orders with them.”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful 5-star rating of grow urban. We are thrilled to hear that you had a great experience with us, especially after your disappointing encounter with another online supplier. We pride ourselves on providing excellent customer service, fast delivery, and high-quality products, so it's fantastic to know that we met your expectations in all these areas. We are delighted to hear that your cats are enjoying nibbling at the cat grass! We are also thrilled to hear that you are considering purchasing more indoor grass for your furry friends. Your kind words and loyalty mean the world to us. Thank you once again for your glowing review. We look forward to serving you again soon! Best wishes from all the team at grow urban.

Posted 10 months ago

“Amazing service and great packaging”

Helpful Report

Posted 10 months ago

Dear Simon, thank you so much for your glowing 5-star review! We greatly appreciate your positive feedback and support. We are thrilled to hear that you found our service amazing. Our team always strives to provide the best possible service and ensure that our products arrive safely and in perfect condition. Once again, thank you for taking the time to share your experience. We look forward to serving you again in the future. From all the team at grow urban.

Posted 10 months ago

“Item arrived in pristine condition and looked exactly as it did in the photo. It was a gift for my fiancée and she is very happy with it. Thank you.”

Helpful Report

Posted 10 months ago

Thank you so much for your glowing 5-star rating of Grow Urban! We greatly appreciate your feedback and are thrilled to hear that the item arrived in pristine condition, just as pictured. We're delighted to know that it made a perfect gift for your fiancée! Thank you again for your support and kind words!

Posted 10 months ago

“Using corrugated cardboard to protect the plants is a great idea; all 5 plants arrived in excellent condition; I cannot comment on their long-term survival, but the goeppertia is already showing new growth”

Helpful Report

Posted 10 months ago

Hi Colin, thank you so much for your outstanding 5-star rating of grow urban! We are glad to hear that you found our use of corrugated cardboard to protect the plants to be a great idea. It's always our utmost priority to ensure the safe arrival of our plants. We are delighted to learn that all five plants arrived in excellent condition. Moreover, we are thrilled to hear that the goeppertia is already displaying new growth! It's always exciting to see our plants thrive and flourish in their new homes. While we understand it's too early to make any long-term survival assessments, we are hopeful that they will continue to thrive under your care. Thank you!

Posted 10 months ago

“Exactly as described and what we were looking for”

Helpful Report

Posted 10 months ago

Hi Paul! Thank you so much for taking the time to rate grow urban with five stars, we truly appreciate it! We're thrilled to hear that our product was exactly as described and exactly what you were looking for. Your feedback means a lot to us, and we're constantly striving to deliver the best possible experience for our customers. Thanks again for choosing grow urban!

Posted 10 months ago

grow urban is rated 4.9 based on 473 reviews