Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.61

4.6 Rating 1,003 Reviews

90 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

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Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good just what l ordered”

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Posted 1 year ago

“Really good service from the guys. They not only advised on the best timber/profile to use, but also cut it to size for me. So much better than the DIY sheds for service and quality ( the wood is straight!).”

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Posted 1 year ago

“Quick delivery, timber arrived cut to size and even got a bit extra”

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Posted 1 year ago

“Disappointed with the CLS, several pieces were heavily warped. Delivery was very expensive for what is a very local delivery.”

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Posted 1 year ago

Good Morning Mr Dunkley, How are you? Happy New Year. Myself and the whole team are sorry to hear that you were not completely satisfied with your order. If you like to drop me a line personally at s.mcilvenna@harlowbros.co.uk I'd be more than happy to discuss in more detail to see what we can do for you to make you feel more positive about your experience with us. Thank you again for chosing Harlow for your requirements Thanks and take care Simon Harlow Timber Group

Posted 1 year ago

“Though the delivery cost was a little higher than I'd expect, I couldn't fault the product, and the service”

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Posted 1 year ago

“Very convenient to order online and have the order ready to collect on arrival. A Great change to your business”

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Posted 1 year ago

“Excellent service, on time delivery and top quality product.”

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Posted 1 year ago

“Great service , great lads with good customer service and top prices ..”

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Posted 1 year ago

“Very helpful. Price reasonable. Material of good quality.”

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Posted 1 year ago

“The pickup of the items was very efficient”

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Posted 1 year ago

“Product was great, arrived in timescale required, fitted by a decorator for us. We could’ve done with a notification it was en route as we weren’t living at the address it was shipped to but otherwise really good and easy to order”

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Posted 1 year ago

“A good selection of timber held in stock, seem to price match the timber sector. Only downfall is their uncompetitive delivery costs, not sure how they can charge more for a 5 mile local delivery compared to competitors charging less but travelling 50 miles plus. Might need to look at what the market place does by linking in with spend quantity. If you happen to work in the trade and have a vehicle to pick up local I would say it's the place to go.”

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Posted 1 year ago

Good Morning Mr Partridge, How are you? Happy New Year. Thank you for taking the time to leave a review, and thank you for recomending us to others. Your comments regarding delivery have been passed onto the senior management team for consideration, and in turn any delivery local our branch network over a net value of £300 is free of charge. Thank you again and take care Simon Harlow Timber Group

Posted 1 year ago

“The customer service from the team at Harlow Timber in Coalville was excellent and my wood was ready for collection very quickly after ordering. The quality of wood was exceptional for my DIY project.”

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Posted 1 year ago

“All good here - No probs with the order. Many thanks :)”

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Posted 1 year ago

“My ordered arrived on time and although there was a slight issue it got resolved promptly and professionally on the same day. Happy with my purchase and with the service.”

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Posted 1 year ago

“Excellent quality, price, communication and delivery. I'm very happy with Harlow Timber. Thank you very much guys. 👍”

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Posted 1 year ago

“normally ,you are very good with delivery and quality of the wood,however,last time,i purchased 2x1 marine ply,i use this to make steady rests for customers,and they usually want 12" when it came it was a good 13mm shorter,so i either had to make smaller steady rests but had already advertised 12 " or build it up ,which i did and was time consuming,so please,in future take some time getting the sizes right”

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Posted 1 year ago

Good Morning Mr Mason, How are you? Happy New Year. Thank you for taking the time to provide your feedback, We were unaware of your issue however if you could drop me a line at s.mcilvenna@harlowbros.co.uk with your requirements and order details I will discuss the issue with our team and put a plan in place moving forward to cater or your regular requirement. Thank you and take care Simon Harlow Timber Group

Posted 1 year ago

“Ordered the wood needed for my job, arrived on time and as usual the the wood was good quality.”

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Posted 1 year ago

“Ordered the timber online, specified cuts required. Received the order confirmation and time for collection. Collected items, easy parking. Very painless experience.”

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Posted 1 year ago

“Great website, so easy to order. Prices are very competitive, and delivery not too expensive. The delivery crew were very polite and helpful. Overall a great experience. Thoroughly recommended.”

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Posted 1 year ago

Harlow Timber Group is rated 4.6 based on 1,003 reviews