Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.61

4.6 Rating 1,001 Reviews

90 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

Visit Website

Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was really easy, we got a call and email to confirm delivery and the panels are great value, would definitely recommend. Thanks!”

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Posted 1 year ago

“I haven't received it so I can't pass judgement”

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Posted 1 year ago

Good Evening, How are you? We were concerned to read that you had not recieved your order so checked the delivery logs and can see a delivery on the 16th May. If there is an issue can you please contact us at: websales@harlowbros.co.uk and we will look into this for you with a matter or urgency.

Posted 1 year ago

“Product arrived on time in full, well wrapped and in good condition.”

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Posted 1 year ago

“Thankyou to the team”

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Posted 1 year ago

“Fantastic, Arrived bang on time, good quality timber . Will not hesitate to buy from you again :)”

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Posted 1 year ago

“Fantastic service. Excellent prices. An absolute pleasure to do business with. Trellis fence looks great!”

Harlow Timber Group 5 star review on 14th May 2023

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Posted 1 year ago

“Absolutely awesome service, and much cheaper than DIY outlets. I will definitely be back as more garden projects to be done.”

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Posted 1 year ago

“Can't review it yet as still not received my order”

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Posted 1 year ago

“Good product and fast delivery”

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Posted 1 year ago

“Awesome very happy with the items really amazing thank you”

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Posted 1 year ago

“Not please with the handling of a delivery issue. Even though the order was placed many days ahead, either the Harlow dispatch group or the shipper they used messed up the delivery day I had set. Instead delivery came a day late where I needed a costly helping hand to sent home costing me a fortune. And instead of reimbursing the shipping fees, as shipping clearly wasn't up to standard which we pay top dollar for, I didn't get any indication the company was willing to reimburse the shipping fee, which I believe would be an appropriate goodwill gesture. UPDATE: They have now acknowledge their mistake and refunded the shipping fee. I give some credits back to Simon the customer liason officer of this company for excellent customer service. Changed stars from 1 back to 4 And recommendations from 1 to 7”

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Posted 1 year ago

“Great quality timber at a good price and delivered on time. What's not to like?”

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Posted 1 year ago

“Delivered to my door, great quality fencing materials and a very polite driver. Highly recommend the products from here.”

Harlow Timber Group 5 star review on 11th May 2023

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Posted 1 year ago

“They had what I wanted, and there were happy smiling faces all round. Nothing was too trouble.”

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Posted 1 year ago

“I don't usually do reviews but received a request so here it is. 6mm MDF radiator grille arrived promptly but looks like it was done on a CNC with some accuracy issues and also a blunt cutting tool. I make bespoke radiator covers amongst other things and was glad that this was for use at home and not a client, won't be using again”

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Posted 1 year ago

“Friendly service. Good updates :)”

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Posted 1 year ago

“Quality of timber (decking & joists) were excellent. Delivery driver was very friendly and helpful. Good communications.”

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Posted 1 year ago

“Helpful staff and good quality timber products so couldn't ask for more than that.”

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Posted 1 year ago

“Ordered 18 lengths of beading and 3 delivered were the wrong diameter. I was given a refund and the staff sorted quickly”

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Posted 1 year ago

“Brilliant service. I ordered the wrong lengths on line by mistake. The Derby branch sorted it out and swapped them with no fuss. Outstanding.”

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Posted 1 year ago

Harlow Timber Group is rated 4.6 based on 1,001 reviews