Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.61

4.6 Rating 1,001 Reviews

90 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

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Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at a very reasonable price , delivered promptly .”

Helpful Report

Posted 1 year ago

“Order did not arrive when stated. Had to chase the company for 2 days until they finally informed me the courier damaged it so decided not to deliver it, but failed to tell me or the company. Replacement sent out for delivery, only half received. Company said they had no idea why only half the delivery was sent. No surprise I won’t be using again and if you need a reliable company who actually knows what to send and when it’s been received I would look else where. Abysmal service which cost expensive delays to the job.”

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Posted 1 year ago

“Had a load of fencing delivered and other timber. All delivered on time and we're excellent quality. Not the cheapest on the market but you know quality when you see it. Would recommend harlows for all your DIY needs.”

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Posted 1 year ago

“Timber was delivered on time which was great. One pack of timber was damp and covered in furry mould. This has obviously been left damp and began to grow mould. Still useable but gave it a jet wash before I used it.”

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Posted 1 year ago

“I received my decking timber but 2 were damaged can I get a refund ? The driver did make a note on the receipt too”

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Posted 1 year ago

“All good - but DHL split my order which was a pain”

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Posted 1 year ago

“Great service, the quality of decking wood was better than I expected, much thicker than that of hardware stores so should last longer and not warp so easy! The project I'm working on would have cost £360 at B&Q (with delivery), got the price down to £270 delivered, much better! Friendly, Professional delivery staff to boot! Highly recommended, will definitely use Harlows again for future timber projects! Easy 5 Stars!”

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Posted 1 year ago

“A huge range of materials, easy to order and pay for online. I had a query about delivery which was answered promptly. The order arrived in perfect condition. Will definitely use Harlow again.”

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Posted 1 year ago

“Excellent service from Harlow, good value, good quality timber & decking, delivery guys even offload & put it where you want it, definitely recommend”

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Posted 1 year ago

“Good product. Delivery people very helpful. Would use this company again.”

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Posted 1 year ago

“Good range of timber at reasonable prices. Items I wanted where in stock and delivered on the day requested.”

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Posted 1 year ago

“Always great to deal with. I buy my timber from Harlows all the time and they don't disappoint”

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Posted 1 year ago

“Easy ordering online, delivered on time, delivery driver rang in advance to say he was on the way”

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Posted 1 year ago

“I wanted to add product to my online order, I phoned and got told I would recieve a call back and never received one. The timber was of reasonable quality but not the straightest.”

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Posted 1 year ago

Good morning, How are you? Thank you for placing your order with Harlow Timber it's hugely appreciated by the whole team. We did endeavour to contact you but unfrotunately could'nt contact you at the time. If you do ever have a query or question our customer service team are avaialble on the published contact means by calling: 01509 274198 or email to: websales@harlowbros.co.uk Thank you again and take care Simon Harlow Timber Group

Posted 1 year ago

“Easy to order, cheap prices & quick delivery. Will definitely use again.”

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Posted 1 year ago

“Good service and coms.”

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Posted 1 year ago

“Excellent customer service and Timber. Driver carried this through to my garden for me which was fantastic so helpful. Quality of the Timber was fantastic, I'm definitely ordering more Timber from Harlow Timber again.”

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Posted 1 year ago

“Very easy to order and speak to about the delivery”

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Posted 1 year ago

“Very easy to order. The marine ply came well packaged. I did phone a couple of times to find out delivery time, both conversations were courteous and helpful.”

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Posted 1 year ago

“Competitive pricing and goods arrived as expected and on time. Only feedback I'd give is that the order confirmation and follow-up reminder emails seemed to be missing what the actual delivery date would be.”

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Posted 1 year ago

Harlow Timber Group is rated 4.6 based on 1,001 reviews