Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.61

4.6 Rating 1,003 Reviews

90 %

of reviewers recommend Harlow Timber Group

Company Reviews

Questions

Info

About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

Visit Website

Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

Write Your review

Tell us how Harlow Timber Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Harlow Timber Group 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products at a great price, communication was great throughout and delivery was prompt”

Helpful Report

Posted 1 year ago

“I looked all over to find individual replacement slats for a picket fence. Harlow had exactly what I needed and posted quickly. Saved on labour costs”

Helpful Report

Posted 1 year ago

“My order was completed quickly. All the staff were very helpful and knowledgeable. I was very pleased with the service and would use Harlows again.”

Helpful Report

Posted 1 year ago

“Quick and easy to order helpful staff”

Helpful Report

Posted 1 year ago

“Excellent service very reliable great communication delivery perfect thank you very much 5*****”

Helpful Report

Posted 1 year ago

“Easy online ordering and delivery driver very helpful.”

Helpful Report

Posted 1 year ago

“Easy to order and fast delivery. Driver was really helpful.”

Helpful Report

Posted 1 year ago

“Always a very good service easy to order online and pick up and reasonable prices”

Helpful Report

Posted 1 year ago

“Guys at the mill friendly and helpful. Guys in the office never returned my calls or emails about custom barn build.”

Helpful Report

Posted 1 year ago

Good Morning Mr Spencer, How are you? Happy New Year to you. I'm sorry to discover that your enquiry is still outstanding with our manufacturing team. If you could email your details to me personally at: s.mcilvenna@harlowbros.co.uk I will ensure you recieve a prompt response. Thanks again and take care Simon Harlow Timber Group

Posted 1 year ago

“Great Price Great delivery just what i needed i will be ordering more items soon thankyou Harlow”

Helpful Report

Posted 1 year ago

“Very good service. We found the online order system easy to navigate. Had a notification when our order was ready to collect from the local to us Long Whatton site, far easier than having to go into city.”

Helpful Report

Posted 1 year ago

“Good choice of product, excellent service and delivery.”

Helpful Report

Posted 1 year ago

“Extreamely pleased with the overall service...”

Helpful Report

Posted 1 year ago

“Easy to place small orders online and delivery is always as scheduled. Quite happy with service”

Helpful Report

Posted 1 year ago

“Good, timely, friendly service. I needed some thin cuts on some wood, it needed a different site to do it, they sorted it all out very efficiently.”

Helpful Report

Posted 1 year ago

“I ordered some panels of white melamine-coated chipboard. Harlow Timber Group informed me that my delivery would be delayed as it had been accidentally damaged by the courier and that they were sending some more. The panels arrived in good condition and I was happy.”

Helpful Report

Posted 1 year ago

Good Morning Mr Cook, How are you? Happy New Year. Thank you for chosing Harlow for your requirements. It's pleasing to hear that whilst we had an issue the team made every effort to put it right for you to your satisfaction. We look forward to helping you out when you have a need in the future. Take care and thanks Simon Harlow Timber Group

Posted 1 year ago

“I have had to visit the Long Whatton site a couple of times recently to collect orders and found the service excellent - the team are very friendly and helpful”

Helpful Report

Posted 1 year ago

“Couldn't fault anything. Easy ordering, speedy delivery. Kept informed throughout”

Helpful Report

Posted 1 year ago

“i ordered the wood on the 7th of jan 23 was told it was not dispatched until the 10th dhl have STILL not delivered to me it is now 13th of jan 23”

Helpful Report

Posted 1 year ago

Good Morning Mr Hill, How are you? Happy New Year to you. When I read your review I picked up in your order with the operations team and I was pleased to discover that they were already aware and working on a resoltion with you. Apolgies for the frustration and I hope now the team are working with you and the carrier the resoltion will be swift and to your satisfaction. Thank you for ordering from Harlow and take care Simon Harlow Timber Group

Posted 1 year ago

“Very happy with both product and delivery”

Helpful Report

Posted 1 year ago

Harlow Timber Group is rated 4.6 based on 1,003 reviews