Name: Harrogate Organics
Address: 7, Market Place, Harrogate, North Yorkshire
Rating: 4.66

“Since ordering my collagen, I've been trying to find out what type of marine collagen you use. Despite chasing up with a further email I'm still waiting for a reply, and find it hard to believe that your company can't answer this question and is having to go back and ask one of your suppliers. Sorry for this review, but this doesn't inspire confidence in me in relation to your products. As a result I haven't yet opened anything. It's still sitting in the outer box it came in.”

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Posted 1 month ago

Hi Jeannie, thank you for your feedback and for sharing your concerns with us. We're truly sorry to hear you were unhappy with the information available about the collagen. We strive to provide clear and prompt communication to all of our customers, and we understand how frustrating it can be to wait for information, especially about a product you’re considering. We have reached out to our suppliers to get the necessary details, as we want to ensure that we provide you with accurate and comprehensive information. We believe we have already gotten back to you regarding this, please feel free to reach out again if you have any further questions. We're here to support you and would love the opportunity to earn your confidence in our product. Thank you for giving us a chance to address your concerns. With Love, Harrogate Organics x

Posted 1 month ago

“Lots of choices and quick delivery”

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Posted 1 month ago

Thank you for your lovely review and for highlighting the variety we offer and our quick delivery service. We're glad you found our selection appealing! We strive to provide a range of products that cater to diverse needs, and we're continuously working to enhance our offerings. If you have any specific suggestions or if there's anything we can assist you with, please feel free to reach out. Your feedback means a lot to us! Looking forward to serving you again soon! With Love, Harrogate Organics x

Posted 1 month ago

“Delivery etc spot on but have to say the spray hasn’t done a thing to help my sleeping. I’ve tried it for a few weeks now but think now it’s a waste of money.”

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Posted 1 month ago

Hi Sylvia, thank you for taking the time to share your experience with us. We're really sorry to hear that our spray hasn't met your expectations when it comes to improving your sleep. We understand that everyone’s body responds differently to products, and while many customers find success, it's disappointing to hear that it hasn't worked for you. Sometimes it can take a minimum of 4 weeks for some people before they notice any benefits of the spray, so please do not yet feel discouraged. If you have any further questions or would like to discuss this more, please don't hesitate to reach out. Your feedback is invaluable to us as we strive to improve our products. Wishing you sweeter dreams ahead! With Love, Harrogate Organics x

Posted 1 month ago

“Wonderful product ( Magnesium Spray) has helped with my anxiety. I have already bought a second bottle and spray it on my feet and around my neck and face at night. I have/ am going through v stressful, anxious times and this does just calm me a bit and help me through the days. Thank you ❤️”

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Posted 1 month ago

Thank you so much for your heartfelt review, Katie! We're so happy to hear that our magnesium spray has been a source of calm during your stressful times. It’s great to know you’re finding ways to incorporate it into your nightly routine and seeing the positive effects. Your feedback truly means the world to us, and it motivates us to continue creating products that help our wonderful customers like you. If you ever have more thoughts to share or need any help, we're always here for you. Thank you again for choosing Harrogate Organics! We look forward to serving you with more great products again soon! With Love, Harrogate Organics x

Posted 1 month ago

“Saw your advert online and recommended my partner give magnesium product for her restless legs a try.So far it seems to be helping.”

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Posted 1 month ago

Thank you for your lovely review! We're thrilled to hear that the magnesium product is making a difference for your partner's restless legs. It's always wonderful to know our products can help with specific needs. We're delighted to have you as part of our Harrogate Organics family. If there is ever anything we can do to assist you further, please do not hesitate to reach out to our amazing customer service team. They are always here to help and provide great assistance. Wishing you both all the best! With Love, Harrogate Organics x

Posted 1 month ago

“Delivery problems but now have what is a beautifully packed and classy looking product. Very helpful and responsive sender. Will definitely look at what else is on offer and will comment on quality and effectiveness after using it.”

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Posted 1 month ago

Hi Janet, thank you for your review and for your understanding regarding the delivery issues. We're so glad to hear that you’re pleased with the beautiful packaging and the classy look of our product! It's great to know that you found our team helpful and responsive; we always aim to provide the best customer service possible. We look forward to hearing your thoughts on the quality and effectiveness after you’ve had a chance to use it. If you have any questions or need further assistance in the meantime, please don’t hesitate to reach out. Your feedback is very important to us! Warm regards, Harrogate Organics x

Posted 1 month ago

“Tried this magnesium spray. So far it has not worked. Also bought one for my sister and hasn't worked for her either.”

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Posted 1 month ago

Hi Margaret, thank you for your feedback and for sharing your experience with our magnesium spray. We're truly sorry to hear it hasn't worked for you or your sister. We understand that individual results can vary, and while many customers find relief, we regret that this hasn’t been the case for you. Sometimes consistent use can be key to noticing the benefits, but we completely respect if it’s not the right fit for you both. If there’s anything you’d like to discuss further or if you need any assistance, please feel free to reach out. We really appreciate your input as it helps us improve. Wishing you both the best on your wellness journey! With Love, Harrogate Organics x

Posted 1 month ago

“Pretty terrible actually, I never received my package at all, as the delivery is managed through amazon they left it at a block that was not my address and I have still not managed to resolve the issue. Would like to try the magnesium spray product I ordered, but I never received it in the first place and it sucks to be out of pocket for something you never received in the first place.”

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Posted 1 month ago

Hi Aoife, thank you for taking the time to share your experience with us. We're sorry to hear that you experienced an issue in receiving your order. We are so glad we were able to sort this for you! Please rest assured that we're here to help and will do everything we can to assist you with your order. If you have any further questions or need any help, don't hesitate to reach out to our customer service team. We appreciate your understanding and look forward to serving you with more great products again soon! With Love, Harrogate Organics x

Posted 1 month ago

“Really delighted with this product. I'm sleeping incredibly well now that even if I wake up in the night & can get back to sleep. This is a life changer! Thank you 🤩”

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Posted 1 month ago

Thank you so much for your glowing review, Judith! We're overjoyed to hear that our product has made such a positive impact on your sleep. It's truly rewarding to know that you’re experiencing those restful nights and can easily drift back to sleep. Your happiness inspires us to continue our mission of promoting well-being. If you ever have any questions or need further assistance, our customer service team is here to support you. Wishing you continued peaceful nights! With Love, Harrogate Organics x

Posted 1 month ago

“A brilliant product, eases my restless legs at night, thoroughly recommend.”

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Posted 1 month ago

Thank you so much for your fantastic review, Tyler! We’re thrilled to hear that our product is easing your restless legs at night. It’s wonderful to know it’s making a positive difference in your comfort and well-being. Your recommendation means the world to us! If there’s anything else we can do for you or if you have any further feedback, please don’t hesitate to reach out. Wishing you many restful nights ahead! With Love, Harrogate Organics x

Posted 1 month ago

“My daughter introduced me to the spray after having problems with my legs. I must say I am very impressed I'm getting a better nights sleep. Thank you.”

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Posted 1 month ago

Thank you so much for your lovely review, Moyra! We're so pleased to hear that our spray has made a difference in your sleep and that your daughter introduced you to it. Your well-being is our top priority, and it’s truly rewarding to know our product is helping you in such a meaningful way. If you have any questions or need further assistance, we’re here to help. Wishing you many more restful nights! With Love, Harrogate Organics x

Posted 1 month ago

“I bought the Rescue Balm to help with pain I was getting with my Achilles and it has really helped to ease it. Also bought one of the Bliss reed diffusers and it's really lovely. These were my first purchases from Harrogate Organics and I'd definitely be using them again.”

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Posted 1 month ago

Thank you so much for your lovely review! We're thrilled to hear that the Rescue Balm has helped ease your discomfort and that you're enjoying the Bliss reed diffuser. It's always fantastic to welcome new customers, and we’re delighted you found our products effective and enjoyable. We look forward to serving you with more great products again in the future! With Love, Harrogate Organics x

Posted 1 month ago

“Easy to navigate website and could track my order”

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Posted 1 month ago

Thank you for your lovely review, Donna! We're thrilled to know that you found our website easy to navigate and appreciated the ability to track your order. We strive to provide a seamless shopping experience, and your feedback encourages us to keep improving. If you have any further questions or need any help, feel free to reach out. With Love, Harrogate Organics x

Posted 1 month ago

“Undecided...... no help whatsoever with sleep but might be helping with achy hip and shoulder. Will keep going. Slow delivery I thought.”

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Posted 1 month ago

Hi Sarah, thank you for sharing your thoughts with us! We're sorry to hear that you haven't found the results you were hoping for, but we’re glad to know our product may be helping with your achy hip and shoulder. We would definitely recommend to keep persevering as it can take up to 3-4 weeks of consistent use to work for some people. We appreciate your patience regarding the delivery as well; we're always looking for ways to improve our service. If you have any questions or further feedback as you continue your journey with us, please let us know. We're here for you! Wishing you all the best! With Love, Harrogate Organics x

Posted 1 month ago

“Absolutely love your products 😍”

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Posted 1 month ago

Thank you so much for your amazing review, Sandra! We're absolutely thrilled to hear that you love our products! Your enthusiasm truly brightens our day and motivates us to keep delivering the best. If there’s anything you’d like to share or if you have questions, feel free to reach out. We’re here for you! With Love, Harrogate Organics x

Posted 1 month ago

“I’ve only been using this spray for 10 days but already have slept so much better than I have done for the past few years - IF I wake in the night, I am back to sleep in minutes, instead of tossing and turning for an hour or so.”

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Posted 1 month ago

Thank you so much for your amazing review, Rebecca! We're thrilled to hear that you've already been sleeping better after just 10 days of using our spray. It's fantastic that you can quickly fall back to sleep if you wake during the night—what a relief! Your feedback means the world to us and motivates us to keep creating products that support better sleep. If you ever have any questions or need further assistance, we’re here for you. Wishing you many more restful nights ahead! With Love, Harrogate Organics x

Posted 1 month ago

“Hi i am unable to rate you yet, i have not received my order from 20/10/24”

Helpful Report

Posted 1 month ago

Hi there! Thank you for taking the time to share your experience with us. We're sorry to hear that you experienced some delays in receiving your order. We are so glad we were able to sort this issue for you! Please rest assured that we're here to help and will do everything we can to assist you with your order. If you have any further questions or need any help, don't hesitate to reach out to our customer service team. We appreciate your understanding and look forward to serving you with more great products again soon! With Love, Harrogate Organics x

Posted 1 month ago

“My products arrived beautifully packaged very quickly. I have tried both of them. The massage balm is really lightweight and spreads out so well when massaging it into required areas. The magnesium spray really does work. I use it nightly on my legs it helps with painful joints and neuropathy pain”

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Posted 1 month ago

Thank you for your fantastic review, Janice! We're so pleased to hear that your products arrived quickly and beautifully packaged. It’s wonderful to know that the balm feels lightweight and spreads easily, and that our magnesium spray is making a difference for your painful joints and neuropathy. Your feedback is invaluable to us and motivates our team to keep providing top-notch products. If you ever have more thoughts to share or need assistance, please don’t hesitate to reach out. Wishing you continued relief and wellness! With Love, Harrogate Organics x

Posted 1 month ago

“Great product, does help with sleep.”

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Posted 1 month ago

Thank you for your wonderful review, Sallie! We're thrilled to hear that our product is helping you with your sleep. It's always fantastic to know that our efforts are making a positive difference in our customers' lives. If you have any feedback or questions, feel free to reach out anytime. Wishing you many more restful nights ahead! With Love, Harrogate Organics x

Posted 1 month ago

“I really love this brand, started off with,the,magnesium spray, which I,find enables me to have a relaxed comfortable sleep. Moved into other products Rescue Balm - excellent my,lower back and knees love this (can,you include,a spatula please) together with,the Tumeric & Black Pepper supplement now not using painkillers as often. Shampoo GORGEOUS, soap fabby, and peppermint lip balm is lovely. Try it you,will not be disappointed.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review, Laura! We’re absolutely thrilled to hear how much you love our products, from the magnesium spray to the Rescue Balm and beyond. It's wonderful to know that they’ve made such a positive impact on your comfort and well-being. Your suggestion for a spatula is really appreciated, and we’ll certainly look into that! We’re also glad to hear you’re finding relief with the turmeric & black pepper supplement and enjoying the shampoo, soap, and lip balm. It means the world to us that you took the time to share your experience, and we hope you continue to enjoy all our products. If you ever need anything else or have more feedback, please feel free to reach out. With Love, Harrogate Organics x

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Harrogate Organics Reviews