“Absolutely brilliant loved every minute the driver was polite the vehicle (because I would not call it a taxi ) was the cleanest I've been in would definitely recommend this service and I will use them in the future even my husband was very impressed 😀”
“It was an absolutely wonderful and unforgettable experience with them. I cannot express my gratitude enough for everything they did. From the moment I stepped into the vehicle, I was greeted by a highly skilled and courteous driver who made me feel at ease throughout the entire journey. Their professionalism and friendliness truly exceeded my expectations. I am truly grateful for the exceptional service they provided.”
“I pre booked and prepaid mid last year, as time drew closer and I hadn’t heard I started emailing requesting confirmation, three times over dec/jan, when no replies received I tracked down several phone number sans they were all disconnected!! So the day before my trip I’m frantically looking and found several reviews saying they didn’t come and the passengers were stranded at airport. So I counted my losses and booked with another company (who answered immediately - luxury chauffeurs Melb) and just as well as HD chauffeurs were NOT THERE. Save yourself the trouble, it’s a fake company 😡😰”
“No showed at the airport after arriving into Melbourne. Came from the UK so was shattered
Followed the instructions and tried to call. They didn't pick up!
Walked up and down continuously for 40 mins so left and had to pay for a taxi!
DO NOT BOOK WOTH THESE COWBOYS”
“After a 48 hr flight from the UK the driver left with other passengers leaving my wife and I stranded at Melbourne Airport. DONT USE THIS COMPANY THEY A TOTAL WASTE OF TIME.”
“After arrival my driver was not in the arrival hall as agreed. I could not reach him via phone or SMS. 20 minutes later I got a call from the driver explaining me where to meet. I had to ask several people for the location because it was not clear. After 20 more minutes I finally found him.
My driver Anil was friendly and ask me private questions. He even sent me SMS after the ride and offered free trips with him to show me Melbourne. It seems that he (also the owner of the company) is likely unprofessional and was trying to get into my pants.
I would not recommend this company!”
“Prebooked and prepaid for a transfer from Forrest, Victoria Australia to Melbourne Airport. Messages received the night before confirming but at midnight (our car was booked for 09:30) they cancelled leaving us high and dry.”
“The driver was nowhere to be found when I landed in Melbourne after having pre-booked and pre- paid for the transport. I tried texting the number that had said that the driver was on his way, but they never got back to me. I waited around 1/2 hour, but the driver never showed. I emailed the company and asked for a refund, but I have not heard back from them yet. This was on 3rd August 2022.”
“Dont use these dodgy operators. Booked for pick up in Sydney. Email they will be in arrival hall with name sign. Ha no way driver rang told us he was in priority park A 250m from where we were. Then phoned back he had moved to area B. I doubt he was ever there. Trip did not happened.”
