Hi Sean,
Thanks for the feedback and I’m sorry the package arrived open—that isn’t up to our standard. I’ll flag this with the packing team to ensure secure packaging going forward.
I will email you now to resolve this!
Kind regards,
Celine
“Best price in Ireland, ive done a good research!!! Very quick delivery ordered on wed late evening and received delivery in Cork on Friday. Highly recommend. Will be back in future”
“Someone needs to tell Killian the tape to secure the lid goes over the TOP and not the bottom of the tin! Other wise it does what is says on the tin!”
Hi Andrew,
Thanks for the feedback. I’m sorry the lid seal wasn’t positioned correctly — this isn’t up to our standard. I’ll flag it with the packing team to ensure the lid is secured properly going forward.
If you’d like, we can arrange a replacement for this item! Ill email you now to resolve this!
Kind regards,
Celine
“Absolutely fantastic service got delivered next day only disappointed thing was my item wasn’t wrapped or covered just delivered in it’s own box ,and it was a present for my son , who then received it from the postman !!
So the surprise was ruined …”
Hi Annmarie,
Thank you for your kind comments about our service! We do try to avoid extra packaging unless requested, so if there’s no note to wrap or box the item, we send it in its original packaging.
We’re sorry the surprise was spoiled this time. Please leave us a note next time and we’ll happily box it up for you!
Kind regards,
Celine
“I was extremely pleased with the service I received from Heavins. I placed my order on Sat evening and received the item by post on Tues morning. I was delighted with this as I needed this item for a birthday present later in the week and while I felt I was cutting it fine - timewise- I needed have worried. Well done Heavins!”
“The product is very good but I had to buy the charger for the car separately. I understand the solar adapter is extra but don’t realise the car charger was not included.”
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