“I had a bit of a hiccup with my order at first. There was a problem at your end accepting my order. I spoke with Celine and she sorted it out. I reordered the item (a postbox) and it arrived the following week.”
“Я очень хотела эти весы Smeg!!! И вот увидела в этом магазине Heavins.ie!!! Решила заказать !!! Пришло все в идеальном состоянии !!! С магазином была на связи , на все вопросы , которые меня интересовали , они вежливо отвечали !!! РЕКОМЕНДУЮ этот магазин!!! Спасибо!!!”
“I had a great experience purchasing the Cecotec Conga Windroid 890 Window Cleaning Robot. The delivery was impressively fast — my order arrived in just 2 days, which really exceeded my expectations.
The company was excellent to deal with from start to finish. The ordering process was smooth, communication was clear, and everything arrived exactly as described.
I’m very happy with both the product and the service, and I would definitely recommend this company to anyone looking to buy from them. A reliable and professional experience all around!”
“The team are very helpful.
The website is easy to use.
Delivery of my items was very fast. Thank you guys.
I love supporting small businesses and especially Irish ones where possible.”
“I recently bought a Navimow on line from Heavins, couldn't be happier with the purchase, very straightforward and the lawn mower was delivered on time, we rang Heavins about the free garage and how to apply for it and they were very helpful. Thanks again”
“Ordered TV on 28th March and it arrived on the 8th April. Realised that I paid €100 more than DID for the same product and could have picked it up on the same day. Customer service were mediocre to say the least. Unfortunately not a good experience I won’t shop here again.”
Hi Yvonne,
Thank you for your feedback, and we’re very sorry for your experience.
The delivery delay was unfortunately outside our control due to the courier and the bank holiday weekend. We also apologise that our customer service did not meet expectations.
We appreciate your comments and will take them on board. I will email you now to resolve this!
Kind regards,
Celine
English
