“Fast delivery ,good price, I haven't tried the robot hoover yet as i'm getting a new floor in, but going off the reviews Heavins have great customer service, hopefully I won't have any problems but it's reasuring to know they are there to help should an issue arise.”
“Pricing was excellent and cheaper than going local. Super fast delivery which was really appreciated. Delighted with the service levels.
Will be back.”
“I ordered a black and decker pole trimmer I couldn’t get in any of the major retailers. I ordered online from Heavins. It arrived a few days later. Great service. Delivery was reasonably priced compared to items I’ve ordered elsewhere. Great service and I’ll be checking heavins in future for any gardening equipment.”
“I couldn’t get a hickory handle for an axe or a pick,in the local hardware,I went online to Heavins.ie and within 2minutes I found both! I had them delivered within two days,great service well done,I will definitely shop here again”
“While customer service and returns service is excellent. The description of goods, and the poor availability of on line manuals is disappointing.
Trying to match to my needs, initially looked positive there was generally a disappointment with the product (cooker hoods) and the availability of accessories to complete tge job. Id be happy to discuss over a phone call
0872665996, Chris”
Hi Chris,
Thank you for your feedback. We’re glad you found our customer service and returns process excellent, and I’m sorry the product descriptions and online manuals, as well as accessory availability, didn’t meet your expectations. I’ll pass your comments on so we can look into improvements. If you’d like to discuss this further, please contact our support team and we can take it from there.
Kind regards,
Team Heavins.ie
“I have always bought in the shop. The staff are so pleasant and helpful. This is the 1st order on line, click and collect, ready for collection within hours.”
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