“Had the Bosch gas hob in stock that I was looking for. Cheaper than your competitors. Very professional and pleasant service dealing with Paula. I had a query on the cost of shipping, which she checked, resolved to my satisfaction, and promptly called me back. Same day dispatch and had the item the next day. I'd recommend. Regards, Edward”
“Excellent range of products at competitive prices. Reliable, fast delivery at a very reasonable price even for heavy bulkier items. Very responsive to requests and queries. Overall very positive experience and well definitely shop again.”
“Everything was great from the outset.
Email regarding product in stock, ordering, communication and rapid (next morning) delivery was first class.
Thanks / Regards
James”
“Hi
I ordered this blanket for my aunt for a christmas present and it has not worked properly since she has got it, she tells me that the blanket does not heat up suficiently. I live in England so cant test ot to see what is going on and my aunt is in her 90's and does not know what to do. I have tried to contact you by phone on the number on your website but it does not seem to work. I would be very grateful if you could contact me directly so i can try and sort this out for my aunt. My email address is emma1989kategayer@hotmail.com.
Emma Gayer”
Hi Emma,
I’m really sorry the blanket isn’t heating properly and that you’ve had trouble reaching us. We’ll sort this out promptly. We can arrange a replacement or a refund based on your preference!
I will email you now to resolve this.
Kind regards,
Celine
“This is a wonderful store with a great online selection . I had to use their customer service recently and it was second to none. I highly recommend shopping at Heavins.”
“Great service. Ordered my item from the website in the morning and was ready for dispatch that afternoon. An email followed with tracking details and I was able to determine when delivery was due. Overall very happy with the experience.”
English
