“Ordered TV on 28th March and it arrived on the 8th April. Realised that I paid €100 more than DID for the same product and could have picked it up on the same day. Customer service were mediocre to say the least. Unfortunately not a good experience I won’t shop here again.”
Hi Yvonne,
Thank you for your feedback, and we’re very sorry for your experience.
The delivery delay was unfortunately outside our control due to the courier and the bank holiday weekend. We also apologise that our customer service did not meet expectations.
We appreciate your comments and will take them on board. I will email you now to resolve this!
Kind regards,
Celine
“Hi my shopping experience with Heavins was really good, I found all the products on line that I needed, at really competitive prices. Their website was easy to access and gave really good details on the products I required. Delivery was prompt and arrived to me within 2 working days. I was also happy to support a local business who give good employment within their general.area, so very happy.
Regards from Paul, Leixlip.”
“Spoke to a very helpful person at Heavins. His input helped me select the robot lawnmower that is best for my situation. I also feel (and hope I am right!!) that I can make a call if there is an installation issue. Didnt expect such a prompt delivery( gave myself a 4 wk lead), so installation booked for end of this month.
Delivery by DPD was also very good - used both mobile and email communication with me.”
“Stumbled across something I really wanted without looking for it and had it in my hands within days. Perfect condition and service exceeded expectations.
I will be back and will send others.”
“Excellent service. I ordered my Anker c1000 powerbank and had it deliverd in about two days. It was packed perfectly and arrived in perfect condition. It has done everything and more then I expected it to do. Very happy with Heavins topline and would highly recommend them . Buy with confidence. 😊”
“First of all, easy site to navigate, the products are exactly what they say they are at really affordable prices, and the speed of delivery was unbelievable, so don't hesitate buy now”
“From the initial phone call where I was lucky enough to get to speak to Patrick, to picking up the satnav lawnmower less than a week later, the whole process was seamless. I actually couldn't recommend this store and Patrick highly enough, For CERTAIN I will be back. Brilliant,”
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