Hi Dolores,
Sorry to hear the top section of the arbor split during assembly. If you can share your order number and a photo of the split, weāll review and advise on the next steps.
Kind regards,
Celine
“Bought three items for the garden, two recliners and a box of solar lights. I was happy with all three items- good quality and competitively priced.
The delivery was seamless and very efficient.
Overall I very positive experience. Iād wholeheartedly recommend Heavins and will definitely order again
Thanks!”
“Excellent customer service, item was delivered within 2 days, DHL blamed a lost item on Heavings but turns out DHL had it the whole time and Heavins even offered to replace it if not found. I think it was Niamh who helped loads even when I was annoyed about the whole DHL situation. Will 100% use again.”
“Great value and super customer service. Order and delivery was quick and efficient. Packaging was excellent as the items were fragile. One item was damaged and customer service responded immediately, resolved the issue and sent a replacement out same day. Super impressed and will definitely buy from Heavins again.”
“Very happy with the service and delivery. I got a new garden patio set which i ordered on line. The set was a great price and is very good quality. After placing my order, there was a query. The customer service waited no time in contacting me. The delivery was fast and the and arrived in excellent condition.”
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