“I ordered a black and decker pole trimmer I couldn’t get in any of the major retailers. I ordered online from Heavins. It arrived a few days later. Great service. Delivery was reasonably priced compared to items I’ve ordered elsewhere. Great service and I’ll be checking heavins in future for any gardening equipment.”
“I couldn’t get a hickory handle for an axe or a pick,in the local hardware,I went online to Heavins.ie and within 2minutes I found both! I had them delivered within two days,great service well done,I will definitely shop here again”
“While customer service and returns service is excellent. The description of goods, and the poor availability of on line manuals is disappointing.
Trying to match to my needs, initially looked positive there was generally a disappointment with the product (cooker hoods) and the availability of accessories to complete tge job. Id be happy to discuss over a phone call
0872665996, Chris”
Hi Chris,
Thank you for your feedback. We’re glad you found our customer service and returns process excellent, and I’m sorry the product descriptions and online manuals, as well as accessory availability, didn’t meet your expectations. I’ll pass your comments on so we can look into improvements. If you’d like to discuss this further, please contact our support team and we can take it from there.
Kind regards,
Team Heavins.ie
“I have always bought in the shop. The staff are so pleasant and helpful. This is the 1st order on line, click and collect, ready for collection within hours.”
“I ordered a Robotic lawnmower from you and it was delivered the same week.
Great service. I also ordered something small and you kept me in touch all the way through via email until it was delivered. A very happy customer.”
“I have had a great experience shopping with Heavins for the first time. The staff were extremely understanding and helpful when I needed to return the product I purchased. Will definitely be shopping with Heavins again in the future.”
“The packaging was disgusting. There was a big hole, I don't know, maybe they took something out. I don't know what accessories this vacuum cleaner should come with. Well, everything seems to work”
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