“I would happily give 10 stars review for Heavins absolutely amazing customer care š
First, I enquired about a product via email and got an answer within 20 minutes - thank you Celine :)
Then I placed an order and on the same day was informed that my item is packed and ready to be dispatched (Friday afternoon).
Finally, it arrived on Monday with a sticker saying "your order was picked and packed in 26 minutes". That's the speed you cannot beat! š
Moreover, the beautiful Strata Valencia Garden Planter Small is perfect as a source of water for wild birds (with solar fountain purchased elsewhere floating on top) as well as decoration. Its design imitates stone.
Thank you to Heavins Team š
No doubt we will visit your store in person next time we are in Athlone.”
“I still havenāt received the item. It was a present. Which is now late.
I spoke to your office and am awaiting your office today and am still awaiting a response.
My email was down since Friday.
The parcel still isnāt at my local post office.”
Hi Jackie,
We're very sorry for the delay. We can confirm the parcel is currently with An Post. We'll email them today for an update and will come back to you as soon as we hear back.
Apologies again for the inconvenience, and thank you for your patience.
Kind regards,
Celine
“I ordered some hardware on Heavinās very easy to use website and it was delivered very quicklyA competitive price too, what more could you ask for!
Im very happy with their service!”
“Excellent service from Heavin's. I signed up to be notified when an out-of-stock item came back into stock, and the notification arrived promptly. I was able to purchase the product straight away with no issues.
I'm always happy to support local independent businesses over global multinationals. Companies like Heavin's continue to provide real value, great customer service, and local employment.
Many thanks to Paul and the entire team. Highly recommended.”
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