“Store did great, easy and transparent communication, affordable prices and fast shipping. However, DPD delivered it to wrong house and I have to look for it on a Facebook community page. Fortunately it got delivered to an honest people who contacted me and I could collect it from them.”
“I purchased a picture from you it was dispatched very quickly but the packaging was atrocious. It was basically wrapped in a plastic bag and as a result when it arrived the frame was broken. I emailed and got a very quick reply outlining how to send it back and get a refund. This was very painless as it was collected from my house and 2 days later I was refunded. Very efficient but I just feel this could have very easily being avoided if a little care was given and the item was packed properly.”
“Absolutely brilliant service. I was a bit sceptical when I placed the order but this old sceptic was firmly put into his box. Information was great and the order arrived with no delay. It was a heated belt for my back and it is proving a great help.
Best of luck to you all in Athlone and thanks for your service.”
“My purchase was a gift for an elderly nun that i work for her to put on her late brothers grave for his first anniversary tomorrow. Sr Carmella delighted with it. Thanks and continued success with the business.”
“The delivery was so quick and efficient unfortunately my teapot doesn't close down like its meant to. As i have used it a few time I didnt take the matter further.”
“⭐⭐⭐⭐⭐
Absolutely fantastic service from Heavins, and a special mention to Celine, who was brilliant from start to finish. She was so helpful, friendly and professional, and made the whole process really easy.
It’s not often you come across someone who genuinely goes above and beyond, but Celine did exactly that. Nothing was too much trouble, and she was a pleasure to deal with.
A huge thank you to Celine and the Heavins team — excellent customer service and I’d definitely recommend them! 👏”
