“Excellent speedy service , product as advertised . Will definitely be shopping with heavins again . Loved the personalised follow up email so refreshing to have an actual human follow up afterwards . All companies should take a similar approach and take a leaf out of Heavins book”
“Hi,I had an order damaged during delivery so l returned it and had my full refund straight away also good website and also good prices would have no problem recommending Heavins.ie 👍”
“My first purchase from your website and here is my experience:
Package had damage on it.
Product was damaged which will prevent it to function.
Package was opened before, sealed with a Heavins tape later. Apparently, this was a product that has been returned by a customer, then you decided to send it to another customer without checking the condition.
I paid full price for a new product with an unopened box. Yet received a used, damaged, non-functioning product.
You did absolutely f*king terrible.”
Hi Can,
We're sorry to hear this.
We can confirm the item did not leave our warehouse as a customer return and was dispatched as new stock. The damage appears to have occurred during transit.
We'll contact you by email shortly to arrange a replacement, refund, or exchange and get this resolved as quickly as possible.
Our apologies for the inconvenience caused.
“Love my product. It arrived as the said next day delivery. I use Heavins Euronics Topline again. Very happy with everything including the delivery chap from Dpd lovely helpful fella 👍”
“Our purchase was online, we found the website very accessable and the price was reasonable, the collection went smothly, its a credit to everyone
Ollie Sleator
Sleator Kia
Mullingar”
English
