Hi Lance,
I'm sorry to hear the washer-dryer arrived with a crack in the side. I can arrange a replacement or refund—please let me know which you’d prefer!
I will email you now to resolve this!
Kind regards,
Celine
“Communication with Heavins and the speed of service was excellent.
However the display model Dimplex microwave arrived without a service booklet. I Googled and printed out the relevant pages only to then spend time cursing as the model wouldn't obey my instructions.
Next day I twigged that the 'loc' on the screen referred to a child lock and I cancelled it OK.
My previous Dimplex microwave was simpler to use.”
“Service was quick and efficient. Delivery was on time and fully traceable. The item purchased was extremely good value with genuine significant discount against the same item on popular on-line suppliers. Thank You.”
“5 out of 5. Excellent product and service. I thought I was missing extra bags that I ordered but upon speaking to customer services they prompted me to check the box. " I would have binned otherwise " and they were there. Oops!! Again great customer service. I will use them again.”
“We love our Gazebo better than we could have imagined. This was our first order from Heavens and I would really recommend them. Really good communication and very quick delivery. Thank you.”
Hi Pauline,
I’m really sorry to hear you haven’t received your order. I understand how disappointing this is. I’ll check with the courier right away and get you an update on the delivery status.
I will email you now to resolve this!
Kind regards,
Celine
“Recently took the plunge and purchased a robotic vacuum and mop. Having read various reviews and settling on a particular model, I was delighted to find that it was stocked locally in Heavins and it was the best price available. I purchased it online (I'm half an hour from Athlone) and it arrived the following day. The order, delivery and aftercare from Heavin's is second to none. Very happy with my purchase”
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