“Superb customer service and super fast delivery. Heavins are a big distance from me but got a recommendation from someone in Millstreet, Co. Cork who had previously purchased from them and found the same amazing customer service some years ago. Some things don't change but possbily get even better! I could have purchased closer to home but decided to go with amazing and prompt customer care, followed up by superfast delivery. Makes it easy to recommend this company to friends.”
“Excellent experience with Heavin’s.ie from start to finish. Delivery is always very fast and everything arrives in perfect condition. I did have to return one faulty item some time ago, but the process was completely hassle-free — no questions asked, just a straightforward return and refund.
Outstanding customer service and a really smooth overall experience. Highly recommended!”
“The overal buying experience has been smooth from the moment items purchased till the day of delivery. Attractive pricing and communication throughout are main convincing points for me to see that Heavins are a serious business to deal with from even the casual buyer's perspective. Supporting local family run business is worth to do as well. Power station and power bank I purchased specifically will hopefully serve me well for the future.
Thanks for everything, Heavins lads✌️”
“The shop was quick and easy.
Assembling the galvanised shelving has been a total nightmare. Been trying for just about a week now since we received the package of 2 boxes to put the racking together.
It would have been good to have better instructions and how to show which is the correct way to do the assembly. Then, how does one put the shelves into the unit once assembled? We'd really like to get some answer.”
Hi David,
I’m really sorry to hear you’re having trouble with the galvanised shelving. That shouldn’t be the experience we want for you. Please e-mail us a quick photo of how the shelves and unit look so far and we’ll guide you through the correct assembly steps or send you a clearer instruction guide/video. If you’d prefer, we can arrange a replacement or assist with a return.
Kind regards,
Celine
English
