“Website easy to use and ill definitely be purchasing again..the lights i bought ar great quality..ive bought different ones and I wasnt impressed but ur product is better and cheaper.”
“We've been buying from Heavins for several years now and have always had a good experience. Good value, efficient service and prompt delivery. Thank you. Brenda Berkeley”
“2 of the 3 products I ordered were fine. The 3rd which was a Bluey cup with a lid and handle leaked and can't be used at all by my toddler. Very disappointed with the quality of the item.”
Hi Eileen,
I’m really sorry the Bluey cup leaks. I will email you now to resolve this! We’ll arrange a full replacement or a refund as you prefer.
Kind regards,
Celine
“Product exactly as described. Really liked the signed note that has the name of the person who packed it up. Really shows clear ownership that it left the shop in an undamaged condition. I would order from again with confidence the item will arrive as it would if I collected it from the shop myself.”
“Very fast delivery of the Eufy x10 pro omni and what a fantastic device to have! We went with Heavins as they were the most competitively priced for this particular hoover and obviously been a family run company they’ve a fantastic reputation. Wouldn’t hesitate to shop again and highly recommend to anyone.”
“Great customer service , kept me informed and notified me when there was a delay with the delivery . Fab to deal with and the new fridge is fantastic!”
“Delivery was a bit late but communication was great (apologised and explained the reason of delay). I was kept updated daily so pretty happy with the service!”
“Dissatisfied with how you advertised to sign up for a discount but then the discount only worked if you spent 500 or more - I think. V annoying. It should state that in the ‘offer’ page initially. I immediately unsubscribed.”
Hi Roy,
Thank you for your feedback.
To clarify, the discount applies to orders over €199, as stated in the promotional email and on the offer details page. The €499 threshold relates to free delivery (excluding bulky items), not the discount itself.
We appreciate you taking the time to share your thoughts, and we understand how important clear communication is. Your feedback helps us improve how we present our offers in the future.
Kind regards,
Celine
“Very Happy with this product. Looks similar to the picture. Had an updated and fast delivery with Heavins. I would definitely purchase something with them again.”
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