“Such a beautiful and luxurious collection. I Ordered a fox fur jacket- sadly it was too small for me and had to return. Delivery was very fast, and returns process even quicker. Will shop again”
“It’s very rare I shop on line, however the excellent customer service and support given by HL London is some of the best I have ever experienced. Thank you.”
“Excellent service...I ordered a jacket for my granddaughter, unfortunately I chose the wrong size, returned it and received the next size up within tree days.
Thank you”
“Was very pleased with how easy the order and delivery was but very disappointed by having to pay another £5.15 to Royal Mail to have my item returned as I could not access the QR code as it was stating it was not recognised I assumed when I returned my item I would be refunded my £3 99 delivery on top of purchase price charge as I could not use return portal in total postage has cost me £9.14 for an item which cost £10.00 I'm totally disappointed
I have proof of postage should you wish to honour me the return Royal mail cost of £5.15
Thankyou”
