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Hobbyco Pty Ltd Reviews

4.8 Rating 1,359 Reviews
96 %
of reviewers recommend Hobbyco Pty Ltd
4.8
Based on 1,359 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Anonymous
Anonymous  // 01/01/2019
The product arrived In a box that didn't fit it's size. Because of this the packaging was bent and distorted. Fortunately none of the plastic was broken, but I can't use the case for displaying at all.
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Posted 2 years ago
Awsome to deal with so quick to post items defiantly will buy through them again
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Posted 2 years ago
The items I ordered arrived on time and though one item was missing, Hobbyco was quick to rectify the oversight. I would recommend Hobbyco as an Australian outlet.
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Posted 2 years ago
Brilliant service and quick delivery.
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Posted 2 years ago
Have ordered online from Hobbyco a number of times and have always received a prompt delivery in good order.
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Posted 2 years ago
The product was ok, but didn't exactly do what I expected it to do. The service from Hobbyco was very disappointing especially since I had paid the extra to have this item posted by express mail. This was my 1st purchase from them and in many respects was a test to see whether I would use them as a supplier for my future plastic scale models, but their poor service has convinced me to stick with my two other suppliers. I have consequently closed my account with Hobbyco.
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Posted 2 years ago
Prompt, efficient and informative service. Excellent range of products (model kits), highly recommended.
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Posted 2 years ago
Great place to find anything you need. An awesome selection with decent prices
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Posted 2 years ago
Hobbyco were great to deal with and great comms. Especially as I stuffed up the order and they quickly fixed it for me
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Posted 2 years ago
Great service from Hobbyco. Super fast delivery and the Lego box was in perfect condition. Top job.
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Posted 2 years ago
courteous and knowledgable staff instore, fast and efficient delivery online Thankyou.
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Posted 2 years ago
Shipping time was way too long. I ordered in the early hours of Tuesday morning (before business) and the items weren't shipped until late on Thursday, meaning they didn't arrive until Monday. I don't expect express shipping unless I pay for it but I do expect items to be sent in a timely fashion, especially with weekends in mind.
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Posted 2 years ago
Very good customer service. I think I've purchased from Hobbyco about a handful of times in this past year already and they've all been good. The only gripe I have is I wish they would process my order a little bit quicker if I had ordered for an express delivery. But this is a small nitpick, I understand if they weren't able to.
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Posted 2 years ago
They sent and had the parcel delivered promptly,and the one I ordered
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Posted 2 years ago
Good website, easy to get around. Great product range. Excellent service and fantastic turn around time.
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Posted 2 years ago
The range of toy I as looking for was great and the delivery very efficient. will be a return customer
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Posted 2 years ago
I have bought from Hobbyco for many years and the service is always excellent. I would recommend Hobbyco to anyone.
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Posted 2 years ago
thank you, allgood, beautiful product, very quick services, 5 stars for sure.rick 3dwise
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Posted 2 years ago
Great love this place
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Posted 2 years ago
Responsive service when dealing with model rail guru grandad Peter.
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Posted 2 years ago
Hobbyco Pty Ltd is rated 4.8 based on 1,359 reviews