Hobbyco Pty Ltd Reviews

Name: Hobbyco Pty Ltd
Address: 6, 2-4 Giffnock Avenue, Macquarie Park, New South Wales
Rating: 4.79

4.8 Rating 1,323 Reviews

96 %

of reviewers recommend Hobbyco Pty Ltd

4.8

Based on 1,323 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a model kit from Hobbyco , A Trumpeter kitset 1:350 scale model of an early battleship ( Dreadnought ) SMS Viribus Unitis , the kit itself is fantastic and is shaping up to be one of the best I've made . The model itself is a hard one to find in this part of the world when I seen it as with anything it just happened to be the only one and being paid fortnightly it was the wrong week ! As I live in New Zealand it looked like I would miss out BUT the team at Hobbyco held onto it for the week , if they hadn't I know I would have missed out and getting anything unusual here does happen but not often . Hobbyco's customer service is great and this isn't my first dealing with them and never has anything been a problem , this time I thought I needed to say thankyou and in a way anybody thinking about buying off the interweb or dealing direct just know you'll get first class attention. Thankyou again RGDS John”

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Posted 2 months ago

“Very fast shipping”

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Posted 2 months ago

“Was a bit apprehensive as new to Hobbyco and buying a reasonably expensive Hornby train set for my 9yr old boy's birthday but Grant in Customer Service was a pleasure to deal with: reassuring; very helpful and professional. Used AusPost Express Delivery and their sms and email notifications were excellent. Parcel arrived in Melbourne quickly, as promised. Not installed yet but all looks well-treated and in good order. Am very happy and am now a future customer; no hesitation.”

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Posted 2 months ago

“Website was easy to use, item was in stock. Item arrived in a timely manner and was well packaged and arrived safely.”

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Posted 2 months ago

“I found what I wanted at a great price, and it reached me in Queensland within a few days. Very happy with the online experience and definitely with the price.”

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Posted 2 months ago

“The problem I had with pricing discrepancy was addressed immediately. This was my first purchase with Hobbyco and they will have my future business”

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Posted 2 months ago

“I ordered birthday gift for my kids party. I needed the packaged to be delivered early. I contacted seller for the same and they assured me about the time and with no delay they did everything and the package delivered before time. The items were as described on website and it was a really nice experience. Thanks team.”

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Posted 2 months ago

“Excellent store with knowledgeable and friendly staff. Have bought many model kits, particularly gunpla from them and will continue to do so! Keep it up guys - please get more Patlabor stuff!”

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Posted 2 months ago

“I sourced a rare, out of production Dragon kit from Hobbyco for an excellent price. With their postage options I recieved the kit within 10 days in Ireland from Australia via AustraliaPost. The service from Hobbyco was outstanding. I highly reccomend this site.”

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Posted 2 months ago

“Nice price and good quality”

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Posted 3 months ago

“Great selection of model paints and at a good price. The seller was very good, well packaged and quick to post.”

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Posted 3 months ago

“Great model shop to deal with. The support team helped me with renewing my membership remotely and did a fabulous job. Any issues were resolved very promptly. Well done.”

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Posted 3 months ago

“Ordered online quite a complicated list of stuff.....turned up super quick and absolutely as requested. Can't fault them!!”

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Posted 3 months ago

“Happy with the products and the service.”

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Posted 3 months ago

“great service”

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Posted 3 months ago

“A great range to choose from”

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Posted 3 months ago

“model kit arrived in good condition and quickly.Thank you”

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Posted 3 months ago

“Mail order service is exemplary. When there are problems these are resolved promptly and courteously.”

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Posted 3 months ago

“Quick disposal of order, competitive price. Not the first time I have ordered from Hobbyco.”

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Posted 3 months ago

“Purchased a highly desirable Tamiya 1/10 Radio Controlled 1990 Mercedes C11 LeMans racing car. Fantastic price from HobbyCo, exceptionally well packaged with free postage. Many thanks.”

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Posted 3 months ago

Hobbyco Pty Ltd is rated 4.8 based on 1,323 reviews