Login
Start Free Trial Are you a business?? Click Here

Hollands Country Clothing Reviews

4.8 Rating 5,461 Reviews
94 %
of reviewers recommend Hollands Country Clothing
4.8
Based on 5,461 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Very happy with the day sack I purchased and the service I received
Helpful Report
Posted 3 months ago
Quick delivery and good product
Helpful Report
Posted 3 months ago
It was very easy to place my order and the description of the items were clear and informative. However the time between ordering and dispatch was a lot longer than their competitors, hence 4 stars. Delivery by Royal Mail was perfect.
Helpful Report
Posted 3 months ago
Very efficient service, friendly and easy to shop. Sizes of clothing are exactly as described and it’s a pleasure dealing with Hollands, (no need to send items back due to inappropriate sizing). Right size first time - well done Hollands , I’ll be back next time I need country clothes and the family profiles are a pleasure to read - very friendly……. 💕👍
Helpful Report
Posted 3 months ago
Made my first purchase from Hollands a pair of muckboots their service was excellent
Helpful Report
Posted 3 months ago
Very good service!!
Helpful Report
Posted 3 months ago
After a long search for a decent wax jacket without a sky high price tag, I found one on offer at Hollands. The jacket arrived well packaged and the quality did not disappoint. I am very pleased with the service provided by Hollands and wouldn’t hesitate to use them again.
Helpful Report
Posted 3 months ago
As a first time customer I ordered quite a few things: some were perfect for me, others needed to be returned due to fit, but all were as described and in good order. The service was excellent with an easy returns process and good options for exchange, and quick refund. I will definitely be back for more.
Helpful Report
Posted 3 months ago
Good products and efficient service
Helpful Report
Posted 3 months ago
Great quality item, great pricing and very good customer service
Helpful Report
Posted 3 months ago
While the jacket I ordered was of a good price and competitive with other shops the delivery is mis-leading. I paid for a service where delivery should have been between 2-4 days but there is something hidden when I called customer service called despatch, unless it is despatched it can't be delivered. I wait over two weeks for the item to arrive and still then customer service couldn't give me an actual date.
Helpful Report
Posted 3 months ago
Hi Martin, Thank you for your feedback. Please accept our apologies that your order was delated. Your order was placed on the 10th of September and had a dispatch time of 2-4 working days which we advertised on the item listings and the checkout. As this is the case your order was expected to be dispatched on the 16th of September at the latest. Unfortunately the item was slightly delayed coming into us but was dispatched on the 18th of September and delivered on the 19th. There may have been some confusion over the dates, this was 9 days after the order was placed and a few days outside of our estimated time frames. The team have refunded your delivery charge to compensate for the delay. I am very sorry again for the delay, if you have any further questions please let us know. We will be happy to assist. Kind regards, Hollands
Posted 3 months ago
Top quality products and an excellent service. Many thanks.
Helpful Report
Posted 3 months ago
Arrived on time. Was initially worried that I hadn't ordered direct from Muck Boot. But the boots were perfect! In fact. ordering from muckboot site was complicated for me, so thank you Hollands
Helpful Report
Posted 3 months ago
Online system of ordering was easy and product arrived in a few days
Helpful Report
Posted 3 months ago
lovely jacket, both comfortable and warm, she is using for dog walking and alike, first time the wife went out in a down pour and it was really coming down, the wife was totally dry and comfy.
Helpful Report
Posted 3 months ago
Boots fit perfectly
Helpful Report
Posted 3 months ago
The wellingtons had a small flaw on the rubber , so sent back for a refund ,wich was made the same day they received wellingtons back cheers ,my custom will continue with Hollands
Helpful Report
Posted 3 months ago
Good looking boots and good quality
Helpful Report
Posted 3 months ago
Got Wellington boots that were a little too big for me when I tried them on. The returns/replacement process is online and very slick. No need to buy another pair and wait for refund, all covered in the same process. Print your label, pop off at the post office and replacement sent out when originals received back at Hollands. All good.
Helpful Report
Posted 3 months ago
Good selection
Helpful Report
Posted 3 months ago
Hollands Country Clothing is rated 4.8 based on 5,461 reviews