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The Home Depot Reviews

1.6 Rating 305 Reviews
B-
Happiness Grade
B-

Customer Service - Good

70.25%
Industry Average
Today I needed to order two large items and schedule a delivery, and an installation. It was a BIG project! KENA CAMPBELL at the costumer service desk at West Eugene Hone Depot helped me get it done! From start to finish, placing the order, taking payment, scheduling delivery, KENA was professional and knowledgeable! Thanks Kena Campbell and that you Hone Depot for my new closet organizer!!! Cathy Hamilton
posted 2 weeks ago - Cathy Hamilton
I was surprised to learn that Home Depot (Port Coquitlam) used a service like Door Dash for delivery. I was charged no delivery charge, the delivery was quick, and the sale price was enticing. Certainly makes checking Home Depot more often much more likely now.
posted 1 month ago - Brian L Koven
Blair, at the Owen Sound Home Depot took me directly to the items I wished to purchase. I had no idea where to find them. He was extremely knowledgeable, very courteous and made sure they were the items I was looking for. He deserves great accolades for his service.
posted 2 months ago - Linda
Great customer service and very nice associates
posted 4 months ago - Anonymous
I have been coming to this home depot for many years and I have to say up until now I found the service mediocre. Today I came with my husband and was helped by Latoya ( I hope I spelled this correctly) and I can actually say she was absolutely great. When I left feeling very happy, that's saying alot.
posted 5 months ago - Elaine
I went to Home Depo, in stoney creek area, as I need a detailed advice and help with measurements for various stones types needed for me backyard work, I was amazing by the level of personalized service and assistance offered by Home depot staff members.
posted 8 months ago - Ikram Awan
Great customer service and helpful from Bibian the lady at customer service desk. Branch at Richmond BC
posted 9 months ago - Mehdi Nasiri
Curb side pickup. Quick, convenient. And super friendly service. Thank u Morgan 😁
posted 1 year ago - ""
We had issues with out counter top. The supplier would not acknowledge our calls. After reaching out to Home Depot, Chrystal Masse was assigned our case. Thank you Chrystal for providing great customer service. The countertops have been replaced and they look great.
posted 1 year ago - Anonymous
I just noted the name of the customer service rep I was dealing with and date and time of the conversation.
posted 1 year ago - Sheila Ward