“Great service in the shop and delivery was on time.
The table was put together by HU but was not left level when they finished, and is now difficult to adjust.”
“This place is just gorgeous and the staff are lovely. I bought a mirror and 3 mirrored pictures. No other store comes near to this. Everything for the home is available. You need to visit to believe how beautiful everything is.
Thank you.”
“Purchased leather sofa's at a cost of £4000 from Housing Units (what a disappointment). Started showing signs of leather creasing/sagging within the first few months & looked rather unsightly. After 6 months the creasing/sagging has gotten worse & looks appalling. After complaining to HU they sent a technician to inspect (supposed to be independent but does all HU's repair work??) - report stated interior padding had no elasticity thus causing creasing/sagging of leather. HU offered to replace interior padding, however the technician informed us that the same thing would occur again (what would be the point in replacing the padding if it was going to do it again?)! Requested a refund but HU say there is no fault (!) & they are not prepared to do anything further. I feel HU are just trying to fob me off & are unwilling to take responsibility for unsatisfactory goods. Next step is to get in touch with the furniture ombudsman. Would not recommend”
“Instore we found a great selection of sofas to suit our requirements although we quickly gravitated to the brand and design we had guessed would be ideal for us. The sales lady was so friendly and showed us all the options. She left us to spend time choosing cover material and colour whilst also spending time testing the sofa.
We then had a cake and coffee in the adjacent cafe before completing the purchase. We were given an estimated date for delivery which proved to be accurate.
We were informed the sofa had arrived in store and were asked to choose our delivery day. On the day we received a phone call to give us time of arrival. The two men assessed the route in would be tight but managed with great care.
The whole process was first class.”
“Sent us a damaged item (packaged a lamp without any protection in the box) and gave every excuse under the sun as to why they couldn’t provide a replacement before July (over 6 months away). Poor customer service and couldn’t care less when I’ve tried to find a solution. Awaiting my refund and will not purchase from here again.”
“Excellent service from ordering the furniture in store to being advised when my order will be delivered and contacted by the driver on the day with a more precise time. The delivery team were both very polite and helpful putting the items where I wanted them. Would definitely recommend to anyone and would purchase goods from you again. Have purchased smaller items from the store over many year's, would highly recommend.”
“April, 2020 during covid I started my exploration of the crypto world and investment. I can’t help but say how this has been a good decision in my life and I’ve been working from home from that moment till date due to the global pandemic. I stared seeing the down side of this investment in 2022 when I got caught up in some crypto scam that placed me in some though position. About $250,000 was I the verge of been taking away from me when I had difficulty getting into my account and all effort towards that has been futile ending up costing me more money to get things fixed.
My friend Andrew, who’s also a crypto enthusiast was the one I contacted one day, after much deliberation about this issue he suggested I contact a team tagged HACKSPEDITOUSLY. I was quite reluctant, but I choose to go with his suggestion for old time’s sake.
I got feedback after I contacted them through the email; (hackspeditously @ gmail .com) few hours later, and that was the beginning of the desired positive expectation. I was asked to provide some credentials and details relating to my ownership of the said asset. After that was done, earlier than I expected, I got an email and notifying me of 85% of my request completed within a week and it was finalized in less than two weeks. I was able to get all my crypto asset back
This is one of the major highlights of my 2023, and I have made it a duty to share this little news to any who might be needy. It’s great working with this team and do not hesitate to contact if in need through the email;( hackspeditously @ gmail.com)”
“Great customer Service, Have bought a lot of furniture from you and all Good Staff and Service Keep Up the Good work, Your Staff e a credit to your company”
“Very helpful member of staff at Housing Units who provided information about the furniture we purchased and provided advice about caring for the product.”
