HSP Diesel Reviews

Name: HSP Diesel
Address: 505, Memphis Ridge Road,, Memphis
Rating: 4.94

4.9 Rating 1,923 Reviews

99 %

of reviewers recommend HSP Diesel

Company Reviews

Product Reviews

260

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Phone:

586-785-3110

Email:

customerservice@hspdiesel.com

Location:

505, Memphis Ridge Road,
Memphis
48041

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HSP Diesel 5 star review on 7th September 2024

Dylan Evans

HSP Diesel 5 star review on 23rd August 2024

289

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a bundle kit through Vivid Racing a few months back. I received your product and it looked great. Still does. My problem is that when I installed everything I discovered the bridge neck was missing its o-ring. Even though it was listed on the packing sheet as included. I emailed a few times both HSP and Vivid to get the o-ring with no reply. Finally, I had to just order them and pay for it myself (plus shipping). I still feel the product is of the highest quality and looks awesome but feel like follow up when there is a problem is avoided by most companies these days.”

Helpful Report

Posted 1 year ago

Thank you very much for your review, Eric. We really appreciate you taking the time out to let us know about your experience. We are sorry that you had to buy the o-ring separately and had to pay for it yourself. We're absolutely always here to help our customers in any way that we can and we HATE to hear that we missed your email! Thank you for your feedback and I hope you will give us another chance in the future to help make it right!

Posted 1 year ago

“The person I talked to on the phone was friendly, helpful, and the part shipped and arrived fast. It looks good and solved my problem. I will buy from them again”

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Posted 1 year ago

Thank you, Patrick! We really appreciate your 5-star rating recognizing the friendly customer service and how quickly your part shipped and solved your problem. We look forward to your future purchases with us. (:

Posted 1 year ago

“Love my new air intake craftsman is amazing 100 out of 10!! Ordered from Canada 🇨🇦 and came fast!”

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Posted 1 year ago

Thank you so much. We're thrilled to know that you love your new air intake craftsman and that your order came quickly even though you're in Canada. We really appreciate your support!

Posted 1 year ago

“The sales team went above and beyond to make sure I had all the correct boots for my high follow kit. A plus!!!!!”

Helpful Report

Posted 1 year ago

Thank you so much Preston. We are thrilled to hear that the sales team went above and beyond to make sure you had all the correct boots for your kit. We appreciate your loyalty and are so glad you are a returning customer. Thank you for your support!

Posted 1 year ago

“You Guys have been the best in all ways sales answering questions and the best Duramax parts in the industry barnone .”

Helpful Report

Posted 1 year ago

Thank you so much, Rex! We truly appreciate your kind words - it means a lot to us that you think so highly of our Duramax parts, as well as the level of sales and customer service that you have experienced. We are proud to be the best in the industry and glad you found us!

Posted 1 year ago

“Only gotten a few parts but good shipping and get what you pay for”

Helpful Report

Posted 1 year ago

Thank you, Derek.

Posted 1 year ago

“Took a while to get what I ordered”

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Posted 1 year ago

Thank you for your feedback Nathan. We try our best to get orders completed and shipped out as quickly as possible.

Posted 1 year ago

“Great customer service great company”

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Posted 1 year ago

Thank you so much, Luke.. We truly appreciate your loyalty to our company and are so glad to hear that our customer service was great. We look forward to continuing to serve you in the future. Thanks again!

Posted 1 year ago

“Awesome customer service and great parts”

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Posted 1 year ago

Thank you, Jeffrey! We couldn't be happier that you had an awesome experience with our customer service and great parts. We appreciate your loyalty and look forward to continuing to serve you. Thanks for being a repeat customer!

Posted 1 year ago

“These guys take customer service to a next level! I received my 75” traction bars for my 05 cateye duramax, and they sent two passenger brackets. I emailed them and got a response by the next morning right away, and they fixed it that same day by sending me a driver side bracket. You will not be disappointed with these guys!”

HSP Diesel 5 star review on 7th April 2023

Helpful Report

Posted 1 year ago

Thank you, Connor and what a beautiful truck! We truly appreciate that you chose to be a loyal and repeating customer of ours. Your kind words about our customer service were greatly appreciated and are a testament to how committed we are to providing the best service to our customers. Thank you for trusting us with your business!

Posted 1 year ago

“Been runnin your s400 kit on my lly for 6 ish years been a good product no issues at all helps me push that stock bottom end to the ragged edge ! Recently put a forward facing thermostat housing kit on fits amazing looks good only issue is the bottom feed for factory turbo threads are boogered so has a small drip leak other then that awesome products ! Good jobs guys”

Helpful Report

Posted 1 year ago

Thank you so much Bryan! We are so glad to hear that you have been running our s400 kit on your lly with no issues and that our forward facing thermostat housing kit fits amazing and looks good! We apologize for the small drip leak due to the boogered factory turbo threads. We really appreciate your feedback and your kind words. Thank you for choosing HSP Diesel!

Posted 1 year ago

“My order came packed very well and in a good time. I did get to passenger manifolds I figured this out at time of install. Hsp did work fast to get it corrected my only complaint is they didn’t offer to send the replacement manifold at least 1or 2 day shipping so my truck will be down another week. Product over all is awesome hopefully my performance will be awesome to haha”

Helpful Report

Posted 1 year ago

Thank you, James. We appreciate your loyalty and feedback. We apologize for the inconvenience you experienced with the incorrect passenger manifolds, and we're glad that it was resolved rapidly. We hope that after installation, you are having an awesome experience with our product. Thanks again for your support!

Posted 1 year ago

“The guys at HSP are always willing to help and stand by their product. Find me another company that will do this I bet you can’t.”

Helpful Report

Posted 1 year ago

Thanks so much Jacob! We really appreciate it. We're always here to help in any way that we can. We are very grateful for your loyalty as a repeating customer!

Posted 1 year ago

“Great products”

Helpful Report

Posted 1 year ago

Thank you! We truly appreciate your support. Our great products are designed to make your task as effortless as possible! Thanks again for your kind words!

Posted 1 year ago

“Your parts are always top notch as is your service.”

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Posted 1 year ago

Thanks so much, Russell! We really appreciate your loyalty and it means a lot to us. We're so glad to hear that you're impressed with our parts and our service - we strive to provide only the best! Thank you for being part of our HSP Diesel family!

Posted 1 year ago

“Top notch products, sales service after your purchase is great”

Helpful Report

Posted 1 year ago

Thank you! We strive to provide top notch products and sales service after your purchase is great, and we are glad that you are enjoying them!

Posted 1 year ago

“Great Company!!”

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Posted 1 year ago

Thank you, Robert. We really appreciate your feedback and support.

Posted 1 year ago

“Love the product”

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Posted 1 year ago

Thank you, Garrett. We really appreciate it! We're so glad you love our product!

Posted 1 year ago

“No issues at all. Order arrived faster than the sales person quoted me. Thank You!”

Helpful Report

Posted 1 year ago

Thank you so much. We really appreciate your kind words. We're glad that your order arrived faster than we expected - we're always trying to provide the best possible customer experience. Thanks again, we really appreciate your support!

Posted 1 year ago

“Amazing service and really good people”

Helpful Report

Posted 1 year ago

Thank you so much. We are so happy to hear that you had a great experience with our amazing service and really good people.

Posted 1 year ago

HSP Diesel is rated 4.9 based on 1,923 reviews