HyroTrader have a Customer Happiness Grade of A-. Customers love their prices and customer service and are happy with their refunds.
“
Customer service is great, and also good where it is connected to bybit, so we do not have to worry about price imbalance as we have a proper liquidity provider, no spreads. Great work so far
”
- Russel Chan
“
Legit crypto firm, i just recived my first payout from 25k funded account. Challenge was hard but it was worth it, i passed on second time and already got my challenge fee refund. Custumer support is nice and quick response
”
- Macek Vavrinec
“
A very good and understanding prop firm. When i first started, i accidentally requested new funds on my demo account by mistake. Support was very understanding and and restored my account, allowing me to start trading again)
Now i have passed the challenge and received my frist payout along with a refund for challenge fee. Simply the best !
”
- D. Hanke
“
Great service and fast response. I am still in verification stage, but so far all is good.
Chat service is lightning fast and able to clear up my confusion.
All requirements and conditions are basically clear enough. Tools provided are great help for the trader.
”
- Pavel Butor
“
I would like to leave a video review here as a gesture of gratefullnes for their service and help in all times I needed it.
”
- Martin Fribert
“
Great service and great company, helping retail traders earn money. Went through the verification stages in around a few weeks. They are user friendly with great customer service.
”
- Tommy Bind
