ilgusto.com Reviews

Name: ilgusto.com
Rating: 4.68

4.7 Rating 431 Reviews

92 %

of reviewers recommend ilgusto.com

4.7

Based on 431 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01494448242

Email:

it@ilgusto.uk.com

Location:

Unit 2 Old Court Mews, 311A Chase Road, London
N14 6JS

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ilgusto.com 5 star review on 29th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant selection of products. Straight forward ordering. Arrived when promised. Fantastically packaged. Will definitely recommend to family and friends. See you again soon.”

Helpful Report

Posted 1 year ago

Hello Karen, Thank you for your review and for the 5 stars. I am pleased to see your wonderful comments. Thank you again and see you soon. Have a lovely week ahead. Kind regards, Atlanta.

Posted 1 year ago

“Excellent condition pleased with item”

Helpful Report

Posted 1 year ago

Hello Joanne, Thank you for the 5 stars. I am thrilled to hear that you are pleased with your order and the condition. I hope you will visit Il Gusto again in the near future. Have a wonderful day. Kind regards, Atlanta.

Posted 1 year ago

“So tasty very cute bottles and great customer service!”

Helpful Report

Posted 1 year ago

Hello there, Thank you very much for the 5 stars. I am happy to hear that you enjoy the taste of our products, the style of bottles, and are pleased with our customer service. I do hope you will return to Il Gusto in the near future. Have a great day. Kind regards, Atlanta.

Posted 1 year ago

“Great customer service, I belive I have been sent the wrong alcohol, they are sending a new one next day delivery and a free return to send the other one back to look into this. Mistakes do happen and their quick response to resolve this I cant fault.”

Helpful Report

Posted 1 year ago

Hello Sarah, Thank you for taking the time to leave us a review and for the 4 stars. I am sorry to hear that you may have been sent the incorrect product. I am pleased that the team have been able to assist you on this matter and are re-sending your order out again. I hope you had a great weekend. Kind regards, Atlanta.

Posted 1 year ago

“Beautiful 21st gift. Personalisation set it off and I am sure it will be well received by my football mad great nephew. Will certainly be ordering more items in the future. Delivery was very speedy too.”

Helpful Report

Posted 1 year ago

Hello Maria, Thank you for the positive feedback and for the 5 star rating. It is fantastic to hear that your order arrived swiftly and I hope your nephew will enjoy his gift! Have a great day. Kind regards, Atlanta.

Posted 1 year ago

“Site is easy to browse, products are of excellent choice and quality! Delivery is fast! Overall, 5/5!”

Helpful Report

Posted 1 year ago

Hello Waren, Thank you for taking the time to leave us a review and for the 5 stars. Your feedback is greatly appreciated and I am happy to see you are pleased with your order. I hope you have a great day ahead. Kind regards, Atlanta.

Posted 1 year ago

“Excellent product and communication 👌”

Helpful Report

Posted 1 year ago

Hello Debbie, Thank you very much for the 5 star rating. I am thrilled that you are pleased with your order and the communication throughout the order process. I hope you have a lovely week. Kind regards, Atlanta.

Posted 1 year ago

“It’s a lovely item but I was disappointed how small it was, it looks bigger in the picture”

Helpful Report

Posted 1 year ago

Hello Andrea, Thank you for the high star rating. I am pleased you found the lady shoe bottle a lovely item. The size of the bottle is displayed within the product name on our website, in this case this is the 40ml. I hope you have a good day. Kind regards, Atlanta. Kind regards, Atlanta.

Posted 1 year ago

“Very quick delivery and even quicker response when needed some changes..”

Helpful Report

Posted 1 year ago

Hello Slawa, Thank you for taking the time to leave us your review, and for the 5 stars. I am thrilled that your order arrived quickly and that our team assisted you with your queries. I hope you have a lovely day. Kind regards, Atlanta.

Posted 1 year ago

“Easy order process amd great prices.”

Helpful Report

Posted 1 year ago

Hello June, I am pleased to hear your comments and am very thankful for the 5 star review. I hope you have a wonderful day. Kind regards, Atlanta.

Posted 1 year ago

“Taste amazing!”

Helpful Report

Posted 1 year ago

Hello Katie-Ruth, I am pleased you are enjoying the taste of our products! Thank you for leaving us a review and for the 5 star rating. I hope you have a lovely day. Kind regards, Atlanta.

Posted 1 year ago

“The bottle was lovely, well packaged for delivery and delivered within the expected time frame. However, we were disappointed with the writing on the bottles as it looked less professional than we had hoped, and the message on one bottle was split into 2 sections on opposite sides of the ball which ruined the appearance.”

Helpful Report

Posted 1 year ago

Hello there, Thank you for taking the time to leave us a review. I am pleased to hear your order arrived in a timely fashion and that you liked the bottle. It is disappointing that you found that the writing was not as expected. Every orders personalisation is written by hand therefore writing styles may differ. We are always more than happy to replace your bottle if found to be unsatisfactory. If you would like to do so, please do give us a call on 01494448242 or alternatively drop us an email to info@ilgusto.uk.com and a member of the team will be happy to assist on this matter. I hope you have a great day. Kind regards, Atlanta.

Posted 1 year ago

“Great tasting vinegars as ever and fantastic oils, - glad you can get them delivered - they are the only ones I use, so getting top ups is so useful”

Helpful Report

Posted 1 year ago

Hello Paul, That's fantastic! I am thrilled that you enjoy our oils & vinegar range, as well as the simplicity of ordering your refills online. My personal favourite is the tomato & basil balsamic vinegar - delicious. Thank you for taking the time to leave us a review and for the 5 stars. Have a great day. Kind regards, Atlanta.

Posted 1 year ago

“Always a pleasure shopping with you.”

Helpful Report

Posted 1 year ago

Hello there, Thank you very much for the 5 star review. It brings us great pleasure that you enjoy what Il Gusto has to offer! I hope you have a great day. Kind regards, Atlanta.

Posted 1 year ago

“The goods were as expected and arrived very quickly. They were bought as a birthday present and the recipient was very happy with them. I would certainly use this company again.”

Helpful Report

Posted 1 year ago

Hello Marilyn, I am so pleased to hear that you would use Il Gusto again in the future, that your order arrived quickly, and that the recipient enjoyed their birthday gift. Thank you for taking the time to leave us your review and for the 5 star rating. Have a good day and weekend ahead. Kind regards, Atlanta.

Posted 1 year ago

“Ordered x2 bottles for two engagement parties, was sent 2 little extra gifts of Ilgusto! “Enjoy your engagement party, here’s to gift bags on us””

Helpful Report

Posted 1 year ago

Hello Megan, Thank you for your 5 star review, we really appreciate it. I am pleased you enjoyed the little extra gifts bags that one of our team popped in there for you and I hope you have a fabulous time at the engagement parties! Kind regards, Atlanta.

Posted 1 year ago

“Very fast delivery excellent service”

Helpful Report

Posted 1 year ago

Hello Jan, Thank you for the 5 star review. I am pleased your order arrived swiftly and that you are happy with the service provided to you at Il Gusto. I hope you will visit us again soon for future gift giving! Have a lovely day. Kind regards, Atlanta.

Posted 1 year ago

“Excellent customer service Especially with Alex It was more like a personalised service when I placed the order, i always buy online and this is the first time i was able to speak to someone in the company who was professional friendly and very informative Will shop again from il Gusto and I would recommend it to anyone”

Helpful Report

Posted 1 year ago

Hello Jean, Thank you for taking the time to leave us this fabulous review. I am thrilled to hear such positive feedback and will ensure your comments are passed onto Alex! Have a great day. Kind regards, Atlanta.

Posted 1 year ago

“Very pleased with personalised bottle x writing lovely and presented well x Safely delivered abd quickly delivered”

Helpful Report

Posted 1 year ago

Hello Jean, Thank you for taking the time to leave us this positive review. We are happy that you were pleased with your order and the speed of delivery! Have a great week. Kind regards, Il Gusto x

Posted 1 year ago

“The bottle was very small for the price. Also the personalisation rubbed off partly as it was loose in the cardboard package.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave us a review. Please accept our apologies that your item came with the personalisation partly removed. If you would like to give us a call on 01494448242 with your order number ready then a member of the team will be happy to arrange a replacement for you. Kind regards, Il Gusto x

Posted 1 year ago

ilgusto.com is rated 4.7 based on 431 reviews