“I am a convert to IDS shoes. They are so comfy its like putting on a pair of old slippers, But robust enough to take a lot of hard work and be part of me when i dance. I never have to worry that they are going to slide, wobble or let me down, which allows me to get on and concentrate on my dancing. Thank you to my dance coach for the advice. My only criticism: I like the option of a few more colours / patterns.”
“I always like but this time survive was really poor and untrusted , I was asking to change direction then they said ok ! But when I replay only 1-2 day later , they told me already shipped … I really can not believe how they work like that a client who buy more than 10years from them. And after I needed to pay tax for extra 40€ because they made mistake. I’m really shocked”
Dear Yuko,
Thanks for taking the time to leave a review with us and we're really sorry about this. Upon investigating it looks like a simple error in communication where a 'change of address' note wasn't added to the order quick enough and the shoes were made faster than they usually would have been made, so they were booked out and shipped before that note was added.
We're very sorry for the inconvenience and we'll send an email directly to you too.
Many thanks,
International Dance Shoes
“I recently purchased a pair of ballroom shoes made to order. I am very impressed with the quality and craftsmanship of the shoe they look like they will last a long time. They are comfortable to wear and so far I would say are worth every penny but only time will tell. Service from the company is very good with no problems at all. Would highly recommend this company”
“I have recently purchased two pairs of shoes, an off the shelf ballroom pair (ICS round toe single strap) and a bespoke vegan pair of Latin shoes (Mia T bar). I love them both and I really appreciate the support from the IDS team. They were so helpful responding to my sizing queries and letting me order three pairs to ensure I got the perfect size. Delivery was quick, even for the bespoke shoes and the website is very informative and easy to use. I’ve been recommending IDS to my dance friends!”
Hi Pamela,
Sad to receive two-star review in the case of shoes not fitting :(
These shoes are returnable providing they're unworn and returned within 28 days, and available in smaller/larger sizes for exchange.
Many thanks,
International Dance Shoes
“International Dance Shoes has a wide selection of shoes in a variety of widths. I have a very wide foot and this is the only shoe company that makes a shoe that fits my foot properly. The quality is very high and the customer service is superb. I highly recommend them and give them 5 stars on everything.”
Hello,
Thanks for sharing this and we again apologise that this happened to your shoes. As mentioned when we met in Bournemouth at the UK Open, unfortunately this might have been a case of a little less glue than we'd have liked and/or/combination of getting that tip of suede caught and then beginning a bit of peeling. You'd done a great job re-gluing and as it was fixed, we sent over a discount code for a future order on 22nd Jan
Many thanks,
International Dance Shoes
