In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“I just think the keepsakes could reflect how small they are and that the size chart is an option when ordering in case you weren’t expecting such a small urn. All the Urns keepsake included show be able to purchase in all designs and sizes; from tiny keepsake to largest jar”

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Posted 2 years ago

“Absolutely Beautiful quality and prompt customer service.”

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Posted 2 years ago

“A friend of ours sent the link to me several days after my husband passed. It was exactly what I was looking for!”

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Posted 2 years ago

“They helped me when I did not receive a bag for the ashes. Thank you in the light”

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Posted 2 years ago

Hello Maria, I am so sorry this happened. We can definitely get this bag out for you today! Please let me know if there is anything else we can do for you to revise this review to a higher star, or to take down. Thank you!

Posted 2 years ago

“They are all beautiful and unique. Thank you!”

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Posted 2 years ago

“Beautiful products. Fast shipping. Great customer service.”

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Posted 2 years ago

“Lovely urn, great quality, fast shipping! Great service!”

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Posted 2 years ago

“I've sadly had to purchase 2 urns in the past year, both came perfect and arrived on time.”

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Posted 2 years ago

“Urn came out beautifully, it was just as pictured online . I added engraving to it as well and the name came out nice in cursive .”

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Posted 2 years ago

“The urns are beautiful, and exceeded my expectations. I will send a photo after my family spends the first anniversary building a cairn, with a niche lfor the urns.”

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Posted 2 years ago

“Very friendly customer service. fast delivery times. Good quality products.”

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Posted 2 years ago

“The necklaces are beautiful! The pictures do not do them justice. The packaging really presented with much value and pride of the product. I was so thrilled to be able to find a unique personal touch to such sad circumstances”

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Posted 2 years ago

“I like the necklae for my urn it beautiful”

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Posted 2 years ago

“These are absolutely perfect, my husband of 25 years passed very unexpectedly and he was a truck driver his cb handle at one point was lone wolf so we got the blue moon with a lone wolf howling. Everyone thought they were perfect.”

In The Light Urns 5 star review on 4th September 2022

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Posted 2 years ago

“I was pleasantly surprised at the beauty of my piece and how quickly it arrived !”

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Posted 2 years ago

“The item was shipped promptly and arrived quickly. The packaging was tasteful and included a few cards with well-worded thoughts.”

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Posted 2 years ago

“Originally great communication customer funeral home and I were on the same page the item kept being pushed back further and further until they stated there was nothing to do. After talking to the bosses bosses boss the item was delivered within 2448 hrs. and it is absolutely beautiful for what it is they work really hard to resolve an issue”

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Posted 2 years ago

“We are so blessed to have found In The Light Urns. We lost 2 family members within 5 weeks of each other. They did a phenomenal job on what we chose for urns. The service was very prompt and professional. They were a god send for us. Would highly recommend.”

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Posted 2 years ago

“When it arrived it was the wrong urn. They did send the new one within 2 days and it looked good, thank you.”

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Posted 2 years ago

“I got a defective urn and they replaced it next day shipping, just in time for my son's funeral. One bad experience, I called at 5:15pm (chat was open till 6, thought the same hours applied for the phone line) and was berated by the rep who picked up because my phone shows a solicitor type caller ID. I can understand thinking it is a solicitor, but I was yelled at to change my called ID and yelled at that I called slightly after phone hours. I did not appreciate being yelled at and reprimanded for just trying to make sure my infant son's urn would arrive on time.”

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Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,979 reviews