In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“The urn was very nice and my family loved it. The company representatives were very responsive and the turn around time was great.”

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Posted 1 year ago

Thank you so much for the amazing 5 star rating, Ellen! We are also delighted to know that the urn was very nice and your family loved it, and that our company representatives were very responsive and the turn around time was great. We truly appreciate your support. Take care! Susan Fraser

Posted 1 year ago

“I love my new bracelet! I have purchased many things from there. Everyone is remarkable! The prices and quality are fantastic! I've touched many lives with your products.Thank you!”

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Posted 1 year ago

Thank you for your kind words and 5 star rating of In The Light Urns! We appreciate your loyalty and are thrilled to hear that you love your new bracelet and have had successful experiences with our products. Your comments about the quality and prices are very much appreciated. We are glad that our products have enabled you to touch many lives. Thank you for your support! Susan Fraser

Posted 1 year ago

“Honestly, I was skeptical about purchasing a piece from this company. But, after getting over my initial fear I got the opportunity to handpick, customize and make a safe purchase. I got all that I was looking for. I’m very much so a satisfied customer. I would 100% recommend In The Light Urns.”

In The Light Urns 5 star review on 19th July 2023

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Posted 1 year ago

Hi Lauren, Thank you so much for your kind review. We understand that making a purchase like this can be a significant decision, often filled with apprehension. We're delighted to hear that we could provide you with a sense of comfort and satisfaction during this process. Your experience is a testament to our commitment to offer not just quality products, but also a smooth, customizable and secure purchasing experience. We're very glad to know that you found exactly what you were looking for. Thank you for entrusting us with this meaningful task and for recommending In The Light Urns to others. It's the highest compliment we could receive. Please know we're here for you should you need any further assistance. Susan Fraser

Posted 1 year ago

“The urn is beautiful couldn't ask for a better earn for my mom”

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Posted 1 year ago

Hi Vincent, Thank you for taking the time to share your heartfelt review with us. We understand that the process of selecting an urn is an incredibly personal one, and we're deeply honored that you chose one of our designs to remember your beloved mom. We are truly touched to know that our urn met your expectations and has become a meaningful part of your tribute to her. Your words reaffirm our commitment to creating items that not only serve their practical purpose but also resonate emotionally. Please do not hesitate to reach out if you require any further assistance. Remember, we are here to support you during this difficult time. Susan Fraser

Posted 1 year ago

“I am very happy with the urn that I purchased it perfectly represented my memories of my husband. It is nice to see that there is so much of a variety of urns to choose from. Thank you”

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Posted 1 year ago

Hi Kimberly, Thank you so much for your kind words and the five-star review. We are sincerely touched to hear that the urn you selected is a beautiful representation of your memories with your husband. In times like these, it's the little things that can provide a sense of comfort and we're glad to have been a part of that for you. We indeed strive to offer a wide variety of urns to allow everyone to find something that resonates with their feelings and memories. We believe each individual is unique and their memory should be honored in a special way. Your appreciation motivates us to continue our work with even greater dedication. Please know that we are here for you should you need any further assistance or if there's anything else we can do for you. Thank you once again for choosing us during this difficult time. Your feedback is greatly appreciated and means a lot to us. Take care! Susan Fraser

Posted 1 year ago

“The yen turned out great. Thank you”

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Posted 1 year ago

Theresa" for the 5 star rating of In The Light Urns! We are glad to hear that you were so pleased with your order. We appreciate your kind words. If you have any questions, or concerns, please let us know! Susan Fraser

Posted 1 year ago

“PERFECT!!”

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Posted 1 year ago

Thank you, Maureen, for giving In The Light Urns 5 stars! We appreciate your feedback and are thrilled that you are so pleased with the urns. If you have any questions, or concerns, please let us know! Take care! Susan Fraser

Posted 1 year ago

“What a joy to have a company with so many options. They not only have a great variety but the quality of the product is phenomenal and the shipping time is fast. Thank you for helping me out.”

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Posted 1 year ago

Thank you so much for your kind words, Rachel. It truly is a joy to have so many options and I am so pleased to hear that you are satisfied with the quality and fast shipping time. Your 5-star rating means so much to us! If you have any questions or concerns, just let us know! Take care! Susan Fraser

Posted 1 year ago

“Soccer ball urn and Customized base is absolutely beautiful!”

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Posted 1 year ago

Hi Christine, We're absolutely delighted to hear that you found the soccer ball urn and customized base beautiful. It's our mission to create meaningful, personalized memorials that truly resonate with the lives they honor, and your feedback lets us know we're on the right track. Thank you for taking the time to share your experience. Your satisfaction is our top priority and we're glad we were able to meet your expectations. Should you need anything in the future, please don't hesitate to reach out. Thank you once again for your kind words. Susan Fraser

Posted 1 year ago

“I received my husband’s urn promptly and beautifully handcrafted. I would highly recommend In the Light Urns.”

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Posted 1 year ago

Hi Julia, Thank you very much for taking the time to share your positive experience. We're deeply honored that you chose our services during such a difficult time and we're truly touched that you were satisfied with the urn crafted for your husband. It brings us great comfort knowing we were able to meet your expectations and provide a fitting tribute for your loved one. Your recommendation means a lot to us and it's what inspires us to continue delivering quality and heartfelt service. Thank you once again for your kind words and please remember that we are here for you should you need any further assistance. Susan Fraser

Posted 1 year ago

“It was very nice”

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Posted 1 year ago

Hi Alec, Thank you for your positive review! We're delighted to hear that you found our urn to be to your liking. Our aim is to provide beautiful, high-quality products that can help honor and remember your loved ones, so your feedback is truly appreciated. If you ever need any further assistance, or if there's anything else we can do for you in the future, please don't hesitate to reach out. Susan Fraser

Posted 1 year ago

“I was having a hard time finding an Urn for our son, who had always been interested in space exploration since he was a young child. I happened onto your website. I found exactly what I was searching for. It was perfect. Thank you so much for offering unique Urns, for our loved one's interests.”

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Posted 1 year ago

Thank you Lori for your kind words and 5 star rating! I'm so glad we could provide you with an Urn that matched your son's interests. Hearing your story and how we were able to provide a meaningful tribute to him gave me such a sense of gratification. Thank you again for giving us an opportunity to serve you and your son. Take care! Susan Fraser

Posted 1 year ago

“The farming Urn was exactly as pictured and we love it. Customer service was easy and great to work with as well with a shipping error.”

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Posted 1 year ago

Hi Jamie, Thank you so much for your generous feedback! We're delighted to know that the farming urn met your expectations and that you love it. Our aim is always to provide accurate product images and descriptions so that our customers know exactly what they're getting. We also appreciate your understanding regarding the shipping error and are glad that we could resolve the issue to your satisfaction. We strive for seamless customer service, and your kind words truly validate our efforts. Should you need any further assistance or have any more feedback for us, please don't hesitate to get in touch. Susan Fraser

Posted 1 year ago

“Very satisfied with your ern and excellent service 👍❤️😎”

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Posted 1 year ago

Hi William, We can't thank you enough for your kind words! It truly warms our hearts to hear that you're satisfied with both our urn and the service you received. Your feedback serves as a great affirmation of the hard work our team puts into ensuring our customers have an excellent experience. Should you need any further assistance, please feel free to get in touch. Susan Fraser

Posted 1 year ago

“Well made and nice looking great value for reasonable price thank you”

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Posted 1 year ago

Hi Richard, Thank you for taking the time to share your positive feedback! We're thrilled to know that you found our urn to be well-made, attractive, and of great value. Our team puts a lot of care into crafting each product, and it's incredibly rewarding to hear that our effort resonated with you. We are truly grateful for your support and your kind words. If there's anything more you need, now or in the future, please don't hesitate to reach out to us. Susan Fraser

Posted 1 year ago

“Great product and great service!”

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Posted 1 year ago

Hi Mike, We're so glad to hear that you had a great experience with both our product and service. We strive to provide the best quality and service for our customers, and your positive feedback means the world to us. Thank you for taking the time to share your thoughts! Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Susan Fraser

Posted 1 year ago

“Amazing customer service! I had 1 tiny issue with a part and they sent me a replacement in 4days! They communicated with me through the whole process even after I made the purchase! Thank y’all for such a unique urn. My father was a truck driver for 22years and we went with the Peterbilt” 18 wheeler truck. It’s bigger than we thought but we love it! Once again thank you all for giving the best service ever and making this a smooth transaction! Might sound a little weird but I love y’all lol”

In The Light Urns 5 star review on 12th July 2023

Helpful Report

Posted 1 year ago

Thank you so much for your heartwarming review. We're really touched by your words and are delighted to hear about your positive experience with our team. Customer satisfaction is our highest priority and your feedback reaffirms the hard work we put in every day. We're glad that we could help resolve the issue promptly and keep you updated throughout the process. Our aim is always to provide a seamless experience for our valued customers, especially during such sensitive times. We're especially moved to hear about the significance of the Peterbilt 18 wheeler truck urn. Your father's legacy as a truck driver is truly honored with this unique piece. We understand these details matter and we're glad you loved it, even if it was bigger than expected! Your message brought smiles to our faces, and we want you to know we feel the love! It's our privilege to have been able to assist you. Please don't hesitate to reach out if you need anything else in the future. Thank you once again for your kind words and for allowing us to serve you. Susan Fraser

Posted 1 year ago

“I just want to thank all of you for the very well-made urn. My Mother loved turtles, and I had lost hope of finding the right one until I came across your website. Once again Thank you!”

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Posted 1 year ago

Hi Deborah, Thank you very much for your heartfelt review. It means a great deal to us to hear that our turtle-themed urn was able to provide a unique and meaningful tribute to your mother. We understand how important it is to find just the right piece to honor the memory of a loved one, especially one that reflects their unique personality and passions. We're so glad you found us and that we could be a part of such a personal and important process. We appreciate your feedback and want you to know that we're here if you need any further assistance. Susan Fraser

Posted 1 year ago

“The customer service is AMAZING. The product was lovely. Much nicer than I even expected.”

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Posted 1 year ago

Hi Barbara, We are incredibly grateful for your kind words and positive review. It's heartening to hear that our customer service team was able to meet and exceed your expectations, and that you found the urn to be even lovelier than anticipated. Our goal is to provide both exceptional service and beautiful, meaningful products, and we're thrilled to know we achieved this for you. Your feedback is greatly appreciated and will inspire our team to continue delivering the best possible service to all our valued customers. Please don't hesitate to reach out if there's anything else we can do for you. Susan Fraser

Posted 1 year ago

“Very beautiful Urn for my sweet Angel”

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Posted 1 year ago

Hi Shanika, Thank you so much for taking the time to share your thoughts. We are deeply touched to know that our urn was able to provide a small amount of solace during such a challenging time. We strive to create pieces that honor the beauty and individuality of each life, and it means a lot to hear that you found it a fitting tribute to your sweet angel. If there's anything more we can do to assist or support you, please don't hesitate to let us know. Susan Fraser

Posted 1 year ago

In The Light Urns is rated 4.7 based on 4,979 reviews