In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“I received my urn very quickly and all inscriptions were perfect. Would definitely recommend.”

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Posted 2 years ago

Hi Bill, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers! Susan Fraser

Posted 2 years ago

“This is the second urn I have purchased. The quality and art of the urns are incomparable. Thank you for the stunning quality and fast delivery.”

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Posted 2 years ago

Hi Jan, Thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life. Susan Fraser

Posted 2 years ago

“Beautiful! So pleased with the urn!”

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Posted 2 years ago

Hi, Thank you for leaving us a review! We are so happy you were pleased with your order. Thank you for taking the time to share your experience! Susan Fraser

Posted 2 years ago

“My husband's urn was so perfectly done and just perfect of whom my husband was. Thank you so much I've gottan so many compliments on it too. Even the mortuary was taking pictures of it and wants to display it in their mortuary home/office. It's well worth the money”

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Posted 2 years ago

Hi Alicia, Thank you for leaving us a review! We are so happy everyone likes the urn and glad that we were able to create you something that will be cherished forever. Susan Fraser

Posted 2 years ago

“It's beautiful. For a 22 year old young man passed due to the out of control drugs in the USA.Sooooooo sad for all. It was perfect for him. Thank you”

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Posted 2 years ago

Hi Jackie, We are so sorry for your loss. We are happy we were able to create something that will be cherished forever. Please let us know if you have any questions. Susan Fraser

Posted 2 years ago

“not what i expected and it arrived late”

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Posted 2 years ago

Hi, I do apologize for any confusion our website may have caused in ordering; however, I do see that you did opt for our Home Delivery shipping option. This is stated to take 1-5 business days for delivery, per your tracking I do see that this did deliver to you on your 3rd business day, which is within the requested delivery time frame. I have emailed you in regards to this matter, please refer to this email as we would like to rectify any issue there may be with your order in regards to its appearance. We do not like to see any of our customers unhappy, and would definitely like to rectify this situation. Susan Fraser (800)757-3488 cs@inthelighturns.com

Posted 2 years ago

“The staff is super professional. The urns are absolutely beautiful.”

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Posted 2 years ago

Hi Tanya, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Susan Fraser

Posted 2 years ago

“I got the perfect Urn. Personal to my Dad's love of the Virgin De Guadalupe. It is rich and so beautiful. Viewing online all the amazing selection of unique urns, it was hard to choose. Since Hospice started I have been preparing all the details for my Dad's funeral. This special Urn is here ready for him when it is his time. It is perfect, it is the representation of Dad and his faith, I didn't have to settle for something at the Mortuary. Great company and great service.”

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Posted 2 years ago

Hi Tina, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for and you will have something to cherish forever. Susan Fraser

Posted 2 years ago

“Very accommodating and efficient.”

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Posted 2 years ago

Hi Jessica, Thank you for leaving us a review! It was our absolute pleasure to assist you in bringing your custom design to life. Susan Fraser

Posted 2 years ago

“It is beautiful and I am sure that my Daddy would be proud.”

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Posted 2 years ago

Hi Kim, Thank you for taking the time to leave us a review! We are happy we were able to provide something that will be cherished forever. If you have any questions please let us know. Susan Fraser

Posted 2 years ago

“I love everything, the communication, the beautiful urn & crystal with the lights you guys did an amazing job.”

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Posted 2 years ago

Hi Jason, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We take pride in maintaining clear and detailed communication between us and our amazing customers such as yourself. Susan Fraser

Posted 2 years ago

“Thank you for making the perfect urn for my dad.The quality of the finished product had me speechless. It's so beautiful! The engraving is so precise! My dad was a locomotive engineer and he would have loved this!”

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Posted 2 years ago

Hi Brandy, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Susan Fraser

Posted 2 years ago

“The Navy Blue Angels Urn is absolutely beautiful. Thank you!”

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Posted 2 years ago

Hi Patricia, Thank you so much for taking the time to review your experience with our company, we are happy to have been able to help you find exactly what you were looking for in such a difficult time. Susan Fraser

Posted 2 years ago

“Beautiful piece”

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Posted 2 years ago

Hi Sharlene, Thank you for your review, we are happy to have been able to provide a piece you are fond of. Please let us know if there was an issue with your order, we would love to assist you if that is the case. Please contact us back at (800)757-3488 or cs@inthelighturns.com Susan Fraser

Posted 2 years ago

“The Urn is perfect and arrived in a timely manner. I do like that before they begin your order they will send a mock up picture that you will approve is correct.”

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Posted 2 years ago

Hi Erika, Thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life. Susan Fraser

Posted 2 years ago

“Loved it. Beautiful try”

In The Light Urns 5 star review on 18th November 2022

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Posted 2 years ago

Hi Lisa, Thank you for leaving us a review! We are glad that you like your order. Please let us know if you have any questions. Susan Fraser

Posted 2 years ago

“the urn got here within the week and was beautiful! It was also in time for his memorial”

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Posted 2 years ago

Hi Kathi, We are so grateful for your kind words. Thank you for sharing your review with us and others! Susan Fraser

Posted 2 years ago

“The urn turned out awesome. My husband died sooner than anticipated so we called to have the urn shipped sooner and they did. Would highly recommend this business.”

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Posted 2 years ago

Hi Belle, We are so sorry for your loss. I am glad we were able to make this a little less difficult in this time. Please let us know if you have any questions. Susan Fraser

Posted 2 years ago

“The urn we received was just a beautiful as it was on the web site. Thank You for your quick delivery we were able to have it for his service.”

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Posted 2 years ago

Hi Theodore, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers! Susan Fraser

Posted 2 years ago

“Beautiful urn!”

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Posted 2 years ago

Hi Cheryl, Thank you for leaving us a review! We are happy that you like it. Please let us know if you have any questions. Susan Fraser

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,979 reviews