In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a gift. Loved, perfect, reasonably-priced and fast delivery :)”

In The Light Urns 5 star review on 17th February 2023

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5 star rating of In The Light Urns! We are so glad to hear that it was a perfect gift that you loved and that it arrived quickly. It is always a pleasure to hear that our customers are happy with our reasonably-priced urns. Thank you again for your kind words! Take care! Susan Fraser

Posted 1 year ago

“They were very helpful and went above and beyond with my mailing situation. The urn is beautiful the entire family was very pleased with it and they loved the keepsakes also. It’s unfortunate when you need to use these services but this is the one to go to. I would definitely recommend and use them again just hopefully not too soon”

Helpful Report

Posted 1 year ago

Hi Robert, Thank you so much for the kind words! We appreciate your 5-star rating, and it's wonderful to hear that you had such a positive experience with us. We are delighted to hear that the urn and keepsakes were enjoyed by your entire family. We are sorry for your circumstances, but we are glad to have been able to help out in this difficult time. It truly means a lot to us that you would recommend and use us again, and we hope that it's not too soon! Susan Fraser

Posted 1 year ago

“The urn is absolutely beautiful. The family is very pleased 😊”

Helpful Report

Posted 1 year ago

Hi Sharon, Thank you for your kind words! We are so glad that you and the family are happy with the urn. Your feedback is greatly appreciated! Take care! Susan Fraser

Posted 1 year ago

“Was very timely Very nice Urn with the medallion on the frount of a drum set perfect for my Brother !”

Helpful Report

Posted 1 year ago

Hi Diane, Thank you so much for taking the time to share your experience! It's wonderful to hear that the urn was perfect for your brother. We appreciate your kind words and we hope that In The Light Urns was able to help provide you comfort during this difficult time. Susan Fraser

Posted 1 year ago

“Very well built & cared for Urn. Perfect resting place for my father.~ Recommend.”

Helpful Report

Posted 1 year ago

Hi William, Thank you so much for your 5-star review! We really appreciate it. Your kind words about In The Light Urns mean so much to us. We are glad that you found the urn to be a perfect resting place for your father and that you would recommend it. Take care! Susan Fraser

Posted 1 year ago

“It's been a great experience working with In The Light Urns, just as it was with my first order, the second one was great also. I would use them again. THEY ARE VERY FRIENDLY. Perry Williams.”

Helpful Report

Posted 1 year ago

Hi Perry, Thank you so much for taking the time to share your experience, We are delighted to hear that you are so pleased with your second order experience with In The Light Urns. We truly appreciate your 5 star rating, and it has been a great pleasure serving you. We strive to provide the best service and care to all of our customers, and we are thrilled to know you would use us again. Thank you for the kind words and for being such a wonderful customer! Susan Fraser

Posted 1 year ago

“I got what I ordered, on time and in good condition and for 2023 in America this is barely short of a miracle”

Helpful Report

Posted 1 year ago

Hi Sam, That's wonderful to hear! We strive to provide the best customer experience possible. We're glad that we were able to deliver on that promise. In this difficult time, it is important to us that we do not provide any further stress or inconvenience, and are glad we were able to make this as seamless as possible for you. Take care! Susan Fraser

Posted 1 year ago

“I was pleasantly surprised at the selection of urns. Light Urns perfectly personalized the urn and the custom text I provided. Having this level of choice and workmanship during a stressful time was a joy.”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for your kind review. We are committed to providing our customers with quality products and impeccable customer service. We are so glad that we could help you during this difficult time and that you were pleased with our selection of urns. We appreciate your feedback! Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“The urn is really nice. Hoping the football looks equally as good.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to share your experience, we are so happy to have been able to help in this difficult time. Please let me know if you have any questions or concerns regarding your order, take care! Susan Fraser

Posted 1 year ago

“I can not put into words the amazing job “In the light urns” did of my husbands urn. Thank you for giving my family this personalized memory of his legacy.”

In The Light Urns 5 star review on 15th February 2023

Helpful Report

Posted 1 year ago

Hi Beatrice, Thank you so much for your kind words. We are so grateful that we were able to help you create a meaningful and lasting memorial for your husband. We understand how important it is to have a physical reminder of the legacy of your loved one, and we are humbled that you chose us to be a part of that. From everyone at In the Light Urns, thank you. Take care! Susan Fraser

Posted 1 year ago

“Beautiful and well made.”

Helpful Report

Posted 1 year ago

Hi Cindy, Thank you for your 5 star review! We are so glad to hear that you think our product is well made and beautiful. We take great care and pride in the products we make, and it means a lot to us that you are a satisfied customer. Thank you for your support! Take care! Susan Fraser

Posted 1 year ago

“This is so beautiful even tho I wish he was still here I can rest easy he is safe in this beautiful urn”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you so much for your five-star review! We are so pleased that you were satisfied with the urn and its quality. Our urns are crafted from the finest materials and are designed to stand the test of time. Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“They answered my questions and nowadays that is appreciated”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your positive feedback about our customer service! We strive to provide the best service possible and to make sure that our customers have a positive experience. We know that customer service is a key factor in customer satisfaction, so we're glad to hear that you had a great experience. We appreciate your kind words and your loyalty. Thank you for taking the time to leave us a 5 star review. It means a lot to us! Take care! Susan Fraser

Posted 1 year ago

“Very please with quality, would definitely would recommend. Great Value.”

Helpful Report

Posted 1 year ago

Hi Jim, Thank you so much for the 5-star review! We are so pleased that you are happy with the quality and attention to detail in our product. We strive to make sure that every product is top-notch and we are glad that you are satisfied with your purchase. Thank you for your kind words. Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“Great customer service. Ordered and it shipped the same day. It's a very nice piece. 5 stars all around! Thank you”

Helpful Report

Posted 1 year ago

Hi Matthew, Thank you so much for taking the time to leave us a 5-star review! We strive to offer the best quality products and top-notch customer service and we are so glad to hear that you had a great experience with us. We truly appreciate your kind words and are happy to know that you were satisfied with our products and service. We take pride in our products and services and we will continue to strive to provide the best experience for our customers. Thank you again for your review! Take care! Susan Fraser

Posted 1 year ago

“Very nice product and very helpful and friendly people”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you so much for your kind words! We strive to provide the best quality products and excellent service to all of our customers. We appreciate your support and are glad that you are satisfied with your purchase. Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“This is the fifth 3D Ultra light box that I have ordered in the past two years. Each one was delivered carefully packaged and met my expectations. The response time was very timely from the processing the order through confirmation of the proof. Great customer service!”

Helpful Report

Posted 1 year ago

Hi Glynis, We greatly appreciate you taking the time to share your experience. We are so happy to have been able to help in this difficult time in creating your custom piece. We pride ourselves on our products and our great customer service and are so glad you were able to experience that first hand! Take care! Susan Fraser

Posted 1 year ago

“Great product, very responsive and helpful sales people and fast shipping.”

Helpful Report

Posted 1 year ago

Hi Linda, We are so thrilled to hear that you had a positive experience with our urns, our service and shipping! Your feedback is valuable to us, and we strive to provide the best quality products and service to our amazing customers such as yourself. We are so grateful that you chose us and thank you so much for your positive review! Take care! Susan Fraser

Posted 1 year ago

“Perfect. Thank you so much.”

In The Light Urns 5 star review on 13th February 2023

Helpful Report

Posted 1 year ago

Hi Denise, I am so sorry for your loss, and hope we were able to provide some comfort in such a difficult time. Thank you so much for taking the time to share your experience, and please let us know if you have any questions or concerns. Take care! Susan Fraser

Posted 1 year ago

“Very helpful staff, excellent product, great service. The urn arrived quickly and is perfect!”

Helpful Report

Posted 1 year ago

Hi Jessie, Thank you for you for taking the time to share your experience! We are so pleased to hear about your experience with our urns and customer service. We strive to provide the best quality products and service to our customers, and your feedback is greatly appreciated. Thank you for choosing us, take care! Susan Fraser

Posted 1 year ago

In The Light Urns is rated 4.7 based on 4,979 reviews