Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

“The site was easy to navigate. The quality is good. The turn around time was fast. Over all a good experience.”

Posted 11 months ago

Hi Brenten, Thank you for taking the time to share your experience with us. We are delighted to hear that you had a positive experience from start to finish. Our team works diligently to make our website user-friendly, and we're pleased to know that you found it easy to navigate. Quality and timely service are of the utmost importance to us, and we're glad that you were satisfied with the quality of your urn and the fast turnaround time. Your feedback is greatly appreciated and motivates us to continue providing excellent service to our valued customers. If you ever have more needs or questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing In The Light Urns, and we hope that the urn you selected will serve as a meaningful tribute for years to come. Susan Fraser

Posted 11 months ago

“Thank you so much for making such a hard time as beautiful as it could be. We lost our daughter to a very rare condition before we could meet her. The urn you guys have made and her plaque is absolutely precious. It’s fulfilled having her home and loving her the way the universe has intended.”

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Posted 11 months ago

Hi Leanne, We are deeply moved by your heartfelt review, and our hearts go out to you and your family during this incredibly challenging time. Your words mean a lot to us, and we are honored to have played a small part in helping you create a beautiful tribute to your precious daughter. Losing a loved one, especially a child, is a profound and painful experience, and we are humbled to have been able to provide an urn and plaque that hold such significance for you. Your love and intention to honor her memory is truly touching. If there is ever anything more we can do to support you or if you have any further needs or questions, please don't hesitate to reach out. Your daughter's memory is cherished, and we are here to assist you in any way we can. Thank you for choosing us to help you bring her home and honor her memory. May her presence bring you comfort and peace as you continue to love her in the way the universe intended. Susan Fraser

Posted 11 months ago

“Exactly what we were hoping for! With the expedited shipping, we were able to honor our loved one the right way and in this hard time, we could not have asked for a better experience.”

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Posted 11 months ago

Hi Angela, Thank you so much for taking the time to share your experience with us. We are truly humbled and honored to have been able to assist you during this difficult time. We're delighted to hear that the urn was exactly what you were hoping for and that the expedited shipping option allowed you to honor your loved one in the way you wanted. Providing a smooth and meaningful experience for our customers during such moments is our top priority, and we're grateful that you had a positive experience with us. If there's anything more we can do for you or if you have any further needs or questions, please don't hesitate to reach out. We are here to support you in any way we can. Thank you for choosing us to help you honor your loved one, and may their memory be a source of comfort and love in the days ahead. Susan Fraser

Posted 11 months ago

“They were beautiful and I think they will honor my brothers memory perfectly.”

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Posted 11 months ago

Hi Sarah, Thank you for sharing your thoughts with us, and we are deeply touched by your review. We are honored to have played a part in creating a beautiful tribute to honor your brother's memory. Your sentiment that the urns will perfectly honor his memory warms our hearts. It's our utmost goal to provide products that bring comfort and serve as a lasting reminder of your loved one. If there is ever anything more we can do to support you or if you have any additional needs or questions in the future, please don't hesitate to reach out. Your satisfaction and your brother's memory are of the utmost importance to us. Thank you for choosing In The Light Urns, and may the beauty of the urns serve as a heartfelt tribute to your brother's memory for years to come. Susan Fraser

Posted 11 months ago

“Urn was beautiful and was a great experience at the time when families are stressed easy online site and ordering process.”

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Posted 11 months ago

Hi Scott, We truly appreciate your heartfelt review and are honored to have been a part of making a challenging time a little easier for you and your family. We're thrilled to hear that you found the urn beautiful and that you had a great experience using our online site and ordering process. Ensuring a seamless and stress-free experience for our customers during such a sensitive time is one of our top priorities, and your kind words mean the world to us. If there is ever anything more we can do to assist you or if you have any further feedback or requests, please don't hesitate to reach out. We are here to support you and your family in any way we can. Thank you for choosing us to honor your loved one's memory, and may the beauty of the urn serve as a fitting tribute for generations to come. Susan Fraser

Posted 11 months ago

“Easy ordering.luv the urn”

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Posted 11 months ago

Hi Bob, Thank you so much for your kind review! We're delighted to hear that you found the ordering process easy and that you love the urn you received. At In The Light Urns, we aim to make a difficult time as smooth as possible, and it's wonderful to know that your experience met your expectations. Your satisfaction and appreciation mean a lot to us. If there's anything more we can do to assist you in the future or if you have any additional feedback to share, please don't hesitate to reach out. We're here to support you and ensure that your loved one's memory is honored beautifully. Once again, thank you for choosing us, and we hope that the urn you selected will be a cherished tribute for years to come. Susan Fraser

Posted 11 months ago

“Beautifully designed urn well packaged for shipping.”

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Posted 11 months ago

Hi, Thank you so much for your wonderful review. We are thrilled to hear that you found our urn beautifully designed and well-packaged for shipping. Ensuring that our products arrive in perfect condition is of the utmost importance to us, and we're pleased to know that your order was delivered safely and securely. Your feedback means a lot to us, and it reinforces our commitment to delivering high-quality urns and exceptional service to our customers. If there's anything more we can do to assist you in the future or if you have any additional thoughts to share, please don't hesitate to reach out. Thank you for choosing In The Light Urns. We hope that the urn you selected will serve as a beautiful and lasting tribute to your loved one's memory. Susan Fraser

Posted 11 months ago

“My father in law was the biggest Dallas Cowboy fan around it was perfect for him. My urn was better in person than it showed on the website. It is beautiful!!”

In The Light Urns 5 star review on 24th December 2023

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Posted 11 months ago

Hi, We are truly honored to have been a part of creating a fitting tribute to your father-in-law, especially for someone as dedicated to the Dallas Cowboys as he was. It's heartwarming to know that our urn exceeded your expectations and that you found it even more beautiful in person than on our website. Your kind words inspire us to continue delivering high-quality products that truly resonate with our customers and their loved ones' unique passions and memories. If you ever have more requests or need assistance in the future, please don't hesitate to get in touch. We are here to support you and your family during this time and beyond. Thank you for choosing us to commemorate your father-in-law's memory, and may his love for the Dallas Cowboys live on through the beautiful urn you've selected. Susan Fraser

Posted 11 months ago

“My husband and I love the urn you made for our son. We highly recommend you're services to anyone who lost a loved one.”

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Posted 11 months ago

Hi Chrystal, We are deeply touched by your review and the trust you placed in us during such a difficult time. It means the world to us to hear that you and your husband love the urn we crafted for your son. Losing a loved one is one of the most challenging experiences, and it's our mission to provide meaningful and beautiful tributes to honor their memory. Your recommendation of our services to others is a testament to our dedication, and we truly appreciate your kind words. If there is ever anything more we can do for you or if you have any questions or requests in the future, please don't hesitate to reach out. Your satisfaction and peace of mind are of utmost importance to us. Thank you again for choosing us to help commemorate your son's memory. Our thoughts are with you and your family during this time. Susan Fraser

Posted 11 months ago

“I AM SO GLAD I FOUND YOUR COMPANY YOU HAD JUST WHAT I WAS LOOKING FOR. THE HOUR GLASS URNS ARE BEAUTIFUL AND ALSO THE LITTLE KEEPSAKE URNS WERE PERFACT...THANK YOU VERY MUCH...”

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Posted 11 months ago

Hi Tina, Your enthusiasm and kind words truly brightened our day! We are absolutely delighted to have had the opportunity to serve you during this important time, and we appreciate your heartfelt review. We're thrilled that you found exactly what you were looking for in our hourglass urns and little keepsake urns. Our goal is to provide a wide range of options to suit every individual's needs and preferences, and it brings us joy to know that our products met your expectations. Your gratitude means a lot to us, and we want to extend our heartfelt thanks to you for choosing our company. If you ever require any more assistance or have further questions, please feel free to reach out to us. We are here to support you in any way we can. Once again, thank you very much for your kind words and for entrusting us with this meaningful aspect of honoring your loved one's memory. Susan Fraser

Posted 11 months ago

“The piece I got is stunning. I like that it doesn't take much ash. My first piece of real turquoise is dedicated to my spouse. It's truly a lovely urn necklace. It arrived sooner than expected, and ordering was simple.”

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Posted 11 months ago

Hi Monica, We are deeply moved by your heartfelt review. Your words warm our hearts, and we're honored to have played a part in creating a special tribute to your spouse's memory. We're thrilled to hear that you found the urn necklace stunning and that it holds sentimental value as your first piece of real turquoise dedicated to your loved one. It's truly touching to know that our product has such a meaningful place in your heart. Providing a seamless and timely experience is essential to us, and we're delighted that your order arrived sooner than expected and that you found the ordering process simple. If you ever need another special piece or have any questions in the future, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're here to support you in any way we can. Thank you for entrusting us with this important keepsake. We hope that the urn necklace continues to bring you comfort and fond memories of your spouse. Susan Fraser

Posted 11 months ago

“The Urns are beautiful. Engraving very nice, overall 5*”

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Posted 11 months ago

Hi Juliet, Thank you immensely for taking the time to share your positive feedback with us! We're thrilled to hear that you found our urns beautiful and that you were pleased with the engraving. Receiving a 5-star rating from you means the world to us, as it reflects our commitment to delivering products and services that honor the memory of your loved one in a special way. If there's anything more we can do to assist you in the future or if you have any additional thoughts or needs, please don't hesitate to get in touch. Your satisfaction is our top priority, and we're here to support you. Once again, thank you for choosing In The Light Urns. We hope that the urns and engraving you selected will serve as a lasting tribute to your loved one's memory. Susan Fraser

Posted 11 months ago

“Absolutely beautiful and perfectly sized”

In The Light Urns 5 star review on 22nd December 2023

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Posted 11 months ago

Hi, Thank you so much for your wonderful review! We are delighted to hear that you found our urn "absolutely beautiful" and that it was "perfectly sized" for your needs. Creating a beautiful and meaningful final resting place for your loved one is of the utmost importance to us, and we are thrilled that our urn met your expectations in both aesthetics and size. Your feedback is incredibly valuable to us, and it reaffirms our commitment to providing high-quality products and service to our customers during such a sensitive time. If there is anything more we can do to assist you or if you ever have any questions or concerns, please don't hesitate to reach out to us. Thank you for choosing In The Light Urns to help commemorate your loved one's memory. We hope that the urn you selected will be a cherished tribute for years to come. Susan Fraser

Posted 11 months ago

“Absolutely beautiful. Good communication. Fast service.”

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Posted 11 months ago

Hi Katherine, We are truly grateful for your heartfelt review. It warms our hearts to hear that you found our urn to be absolutely beautiful and that you had a positive experience with our services. At In The Light Urns, we strive to provide not only high-quality products but also excellent customer service. Your kind words about our communication and fast service reinforce our commitment to delivering a seamless experience during this sensitive time. Your feedback means the world to us, and it serves as a reminder of why we do what we do. If you ever need anything in the future or have any more feedback to share, please don't hesitate to reach out to us. We're here to support you in any way we can. Thank you once again for choosing In The Light Urns, Take care! Susan Fraser

Posted 11 months ago

“Had to fill it myself. Hardly holds any ashes.”

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Posted 11 months ago

Hi Allison, Thank you for taking the time to leave a review for our urn. We appreciate your feedback, and we're sorry to hear that you had some concerns about your purchase. We understand that filling the urn yourself may have been a challenging and emotional experience, and we apologize for any inconvenience this may have caused. Our goal is to provide a product that meets your expectations, and we take your feedback seriously. In terms of the capacity, we want to ensure that our customers have the right size urn to honor their loved ones appropriately. If you believe that the urn you received does not hold enough ashes, please don't hesitate to contact our customer support team. We are here to assist you and can explore potential solutions to address your needs. Once again, thank you for sharing your thoughts with us. Your feedback helps us improve our products and services, take care! Susan Fraser cs@inthelighturns.com (800)757-3488

Posted 11 months ago

“I RECEIVED MY TOOL BOX URN IN TIMELY MATTER THE TOOL BOX TURNED OUT SO NICE AND GOOD QUALITY EVERYONE LOVED THE URN .”

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Posted 11 months ago

Hi Jimmy, Thank you so much for your wonderful feedback! We're thrilled to hear that the Tool Box Urn arrived promptly and met your expectations in terms of quality and design. It's an honor to know that it was well-received by everyone. Our team puts a lot of effort into crafting each urn with care and attention to detail, and it's heartwarming to know that our work is appreciated. If you have any more thoughts or need further assistance, please don't hesitate to reach out to us. Susan Fraser

Posted 11 months ago

“The Urn I ordered is beautifully crafted and perfect. The engraving is so beautiful and everything was spelled correctly which is so important. Thank you for making this special for me and my family!”

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Posted 11 months ago

Hi Jessi-may, Thank you so much for taking the time to leave this lovely review. We are truly heartened to hear that the urn you ordered met your expectations in both craftsmanship and engraving. We understand how important every detail is, especially when it comes to honoring a loved one's memory. Your appreciation for the care we put into ensuring everything is perfect, from spelling to the overall design, means a great deal to us. It's an honor to know that we could contribute to making this time special for you and your family. If you ever need any more assistance or have any requests in the future, please don't hesitate to reach out. Susan Fraser

Posted 11 months ago

“I was very pleased with the product. Customer service was exceptional.”

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Posted 11 months ago

Hi David, We are truly grateful for your kind words and positive feedback. It's heartening to know that you were pleased with the urn and had an exceptional experience with our customer service team. Our goal is always to provide both high-quality products and attentive service, so it's rewarding to hear that we met this mark for you. Thank you for choosing us during this important time. If there's anything more we can assist you with, please feel free to reach out. Susan Fraser

Posted 11 months ago

“I was very impressed with the Urn I choose for my husband. Even the funeral home made a comment that they really loved the urn. Thank you.”

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Posted 11 months ago

Hi Laura, Thank you so much for taking the time to share your experience with us. We are deeply honored to have played a part in commemorating your husband's memory. Hearing that both you and the funeral home admired the urn brings us great satisfaction, as we strive to provide pieces that are not only beautiful but also meaningful. Please know that we are here for you and deeply appreciate your trust in us during such a significant time. If there's anything more we can do to support you, do not hesitate to reach out. Susan Fraser

Posted 11 months ago

“I really do love my daughter Chazzarena JelliiBean Moore 😇🙏🏾 urn it is so beautiful and exactly how it looks on the website it looks like in person”

In The Light Urns 5 star review on 21st December 2023

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Posted 11 months ago

Thank you so much for taking the time to leave us this wonderful 5-star review! We're absolutely thrilled to hear that you love the urn you purchased for your daughter, Chazzarena JelliiBean Moore. 😇🙏🏾 Our team takes great pride in ensuring that the products we offer not only meet but exceed our customers' expectations. We're delighted that the urn is just as beautiful in person as it appears on our website. We understand that choosing a memorial item is a deeply personal and meaningful decision, and we're honored to have been a part of this process for you. If you ever need anything else or have any questions in the future, please don't hesitate to reach out to us. Wishing you comfort and solace during this time. Your kind words mean the world to us. Take care! Susan Fraser

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns Reviews