In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“The urn I ordered is beautiful. I am very pleased.”

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Posted 1 year ago

Thank you, Edna, for your 5 star rating of In The Light Urns. I'm so pleased to hear that you like the urn you ordered. It's very rewarding to create something that someone appreciates so much. Thank you! Susan Fraser

Posted 1 year ago

“Amazing work on my sweet baby’s urn. I got so many compliments. The customer service was also excellent. Thank you!”

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Posted 1 year ago

Thanks so much for your kind words and 5 star rating, Breanna! We appreciate you letting us be part of commemorating your sweet baby's life with an amazing urn. We're so pleased that it was appreciated and that our customer service was able to up to par. Thanks again! Susan Fraser

Posted 1 year ago

“Just what we wanted.”

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Posted 1 year ago

Thanks so much Tony! We're so glad that you found the urn to be just what you wanted! We really appreciate Your kind words. Thank you for your 5 star rating! Take care! Susan Fraser

Posted 1 year ago

“My sister came across your website while googling a search for urns as we weren't quite satisfied with the options that the funeral home had to offer. She saw this lovely engraved wooden urn box with a heart-shaped glass figure on top with a loved ones photo etched inside the glass. She showed me this urn on your website and I thought it was the most beautiful urn I had ever seen, and I knew that was the one I wanted for my loved one from the moment I saw it.”

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Posted 1 year ago

Hi Heidi, Thank you for your kind review! We are so glad your sister was able to find the perfect urn for your loved one. We truly appreciate your appreciation for our engraved wooden urn boxes and heart-shaped glass figures and their power to honor the memories of a beloved family member. Thank you for choosing In The Light Urns! Take care! Susan Fraser

Posted 1 year ago

“I love it recommended it to everyone!!!”

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Posted 1 year ago

Hi Janiah, Thank you so much for your kind words we greatly appreciate it and are so happy to have been able to help in such a difficult time, take care! Susan Fraser

Posted 1 year ago

“Was exactly what I was looking for”

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Posted 1 year ago

Hi, Thank you so much for your 5 star rating of In The Light Urns - we really appreciate it! We're delighted you found exactly what you were looking for. Thank you again for your review! Take care!

Posted 1 year ago

“The boot charm is beautiful and fitting for my mother. The only complaint I have is that my moms ashes were difficult to get into the charm with little funnel and small opening at top of charm. I dont think you can do anything about it though.”

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Posted 1 year ago

Thank you so much, Robert, for the 5-star rating of In The Light Urns! We are so glad to hear that you found the boot charm to be beautiful and fitting for your mother. We apologize for any difficulty you faced getting your mother's ashes into the charm. We really appreciate you and thank you for the feedback! Take care! Susan Fraser

Posted 1 year ago

“You over exceeded my expectations. Thankyou”

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Posted 1 year ago

Hi Rhonda, Thank you so much for taking the time to give us a 5 star rating - it means the world to us! We are so glad that we exceeded your expectations! If you have any questions, please let us know. Take care! Susan Fraser

Posted 1 year ago

“I lost my dad and found this website for the urn necklace. I made a mistake on his birthyear but no worries, In the light urns fixed it with no issues. Even with the correction they were fast with delivery. I LOVE the necklace and I recommend them for your memorial needs!”

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Posted 1 year ago

Thank you so much for such a glowing review, Christian! We are so glad that you found our website and that we were able to help you with the birthyear issue. We are honored that you are so pleased with your In the Light Urns experience and that you would recommend others to us for their memorial needs. Thank you again for your 5-star rating! Take care! Susan Fraser

Posted 1 year ago

“This was so perfectly made and met my expectations above and beyond . Very nice quality and exactly what I asked for :)”

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Posted 1 year ago

Hi Sarah, We are so pleased to hear that the product met your expectations above and beyond. We appreciate your kind words, take care! Susan Fraser

Posted 1 year ago

“Selection was excellent and ordering process was super easy. Urn arrived quickly and we are very pleased with it.”

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Posted 1 year ago

Thank you so much for your five star rating of In the Light Urns, Patricia! We are glad that you had such a great experience from selecting your urn to receiving it. We are happy to hear that you are pleased with your purchase. Take care! Susan Fraser

Posted 1 year ago

“Beautiful urn and arrived very quick”

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Posted 1 year ago

Thank you so much Melissa for the 5 star rating! We are glad that you are happy with your beautiful urn and the quick delivery. Take care! Susan Fraser

Posted 1 year ago

“Time from ordering to receiving was superb. I like the urn, would've liked the engraving to be a little darker.”

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Posted 1 year ago

Thank you so much, Alana, for your 4 star rating of In The Light Urns! We really appreciate your feedback and are happy to hear that the time from ordering to receiving was superb. We're sorry to hear that you feel the engraving could have been darker, and we'll take your feedback into consideration for future products. Thank you again! Susan Fraser

Posted 1 year ago

“Great Product. Exactly how i wanted.. Thank you.”

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Posted 1 year ago

Hi Jamie, We are delighted to hear that you are satisfied with your purchase. Thank you for taking the time to share your experience, take care! Susan Fraser

Posted 1 year ago

“Everything about my experience was exceptional. From the customer service to the prompt delivery but, above all, the exquisite craftmanship of the urn. It fills my heart to know that "In the Light Urns" created a beautiful resting place for my loved one.”

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Posted 1 year ago

Hi Marianne, We are truly humbled that you found our customer service, delivery, and craftsmanship exceptional; it's so heart-warming to know that our urns create a beautiful and meaningful resting place for your loved one. Take care! Susan Fraser

Posted 1 year ago

“The Light Urns did an amazing job. From ordering all the way through delivery was very easy. The craftsmanship is outstanding and the Urn will be always treasured. Thank You!”

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Posted 1 year ago

Hi Andrew, We are so pleased to hear that our services, from ordering to delivery, were top-notch and that our craftsmanship was outstanding! We are delighted that the Urn will be treasured and truly appreciate you taking the time to leave such a lovely review! Thank You! Susan Fraser

Posted 1 year ago

“The urn was even better then on line Thank you so much”

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Posted 1 year ago

Hi Sandra, I'm so glad you were pleased with the urn and that it was even better than it looked online. We are so grateful for your feedback, take care! Susan Fraser

Posted 1 year ago

“🙏🙏🙏🙏🙏🙏🙏😇😇😇😇😇😇✊🏿✊🏿✊🏿✊🏿✊🏿✊🏿✊🏿”

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Posted 1 year ago

Hi William, Thank you for taking the time to share your experience, we greatly appreciate it, take care! Susan Fraser

Posted 1 year ago

“These were amazing thank you so much and made with such care and love ❤️”

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Posted 1 year ago

Thank you so much Kirsten for your 5 star rating of In The Light Urns! We are so grateful that you were pleased with your purchase. We appreciate your generous feedback. Thank you! Susan Fraser

Posted 1 year ago

“Beautiful product, prompt delivery, good communication throughout. Thank you”

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Posted 1 year ago

Hi John, It means the world to me to hear that you had a great experience with In The Light Urns. Your 5 star rating really means a lot! We're thrilled that you found us to have a beautiful product, prompt delivery and good communication throughout. Thank you, take care! Susan Fraser

Posted 1 year ago

In The Light Urns is rated 4.7 based on 4,979 reviews