In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“Love it”

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Posted 1 year ago

Thank you, Patricia, for giving us a 5-star rating! We love that you love In The Light Urns and appreciate your feedback. Take care! Susan Fraser

Posted 1 year ago

“Very fast delivery. So many products. Great service. Very likely to refer friends and relatives.”

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Posted 1 year ago

Thank you Nancy for your glowing 5 star rating of In The Light Urns. We are delighted that you appreciated very fast delivery along with so many products and great service. We hope that you will be likely to refer friends and relatives to us in the future! Susan Fraser

Posted 1 year ago

“i recommend”

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Posted 1 year ago

Hi Jada, Thank you so much for the wonderful feedback on our In The Light Urns! We strive to make sure each and every customer is completely satisfied, so it means a lot to hear that we nailed it! Please let us know if there is anything on our side to make your experience better! If there's ever anything else we can do for you, from helping you find the perfect urn to answering any questions, please don't hesitate to reach out. Thanks again, Jada! Susan Fraser

Posted 1 year ago

“Website was buggy when I was ordering, I didn’t realize how small my urn was until after I purchased it, worried some of the pieces will fall off easily. It’s nice but I wish it could have been bigger and more secure”

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Posted 1 year ago

Hi, We apologize that your experience with our website was not ideal. We do want to hear about the buggy-ness on the so we can definitely get this fixed! We understand that you are concerned that the pieces of your urn may fall off easily, and we would like to assure you that all of our products are made with the highest quality materials to ensure durability. If you are dissatisfied with the size of the urn, we would be happy to work with you to find a replacement that better meets your needs. Please feel free to reach out to our customer service team at any time, and we will do our best to make this right. Thank you for taking the time to share your feedback. Susan Fraser cs@inthelighturns.com 1-800-757-3488

Posted 1 year ago

“I'm so beyond happy with the Keepsake Urn I got for my father. I looked forever for the perfect 1 to sum him up, as there was nothing he loved more than being a Dad and riding his Harley. When I found this site, I kept it as they had on there and when I received it, immediately brought tears to my eyes because it was just so perfect. Literally nothing bad to say at all. It is exactly what I wanted and he would've loved it also. Thank you In The Light Urns.”

In The Light Urns 5 star review on 11th March 2023

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Posted 1 year ago

Thank you so much Jamie! We are so glad to hear you found the perfect keepsake urn for your dad! It's always wonderful to hear that our customers have found a special way to remember their loved ones that combines the things they loved most. We are so glad to have been a part of your meaningful tribute to your dad, and we thank you for your kind words and 5-star rating! Susan Fraser

Posted 1 year ago

“Easy to order fast delivery excellent condition simply the best. Thank you.”

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Posted 1 year ago

Thank you so much, Terry, for your kind words. We're so glad you were satisfied with your order and delighted that you considered our urns to be simply the best. We truly appreciate your 5-star rating and your support! Susan Fraser

Posted 1 year ago

“Beautifully made and met my expectations”

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Posted 1 year ago

Hi, Thank you for sharing your experience. We are so happy to hear that our urns beautiful met your expectations! Your kind words mean a lot to us. Take care! Susan Fraser

Posted 1 year ago

“Fast service and the urn necklace is absolutely beautiful!”

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Posted 1 year ago

Hi Jessica, We are so glad that you found our service to be fast and the urn necklace to be absolutely beautiful! We truly appreciate you taking the time to leave us such a positive review. Take care! Susan Fraser

Posted 1 year ago

“Beautiful urn looks better than I expected. Fast service.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Nance! We are so pleased to hear that the urn is even lovelier than what you expected, and that you were impressed with the fast service. We appreciate you taking the time to provide us with such a glowing review! Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

“Our urs are beautiful! They are the perfect memorial for my boys father!”

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Posted 1 year ago

Hi Lisa, We really appreciate you taking the time to give us your feedback. We are honored to know that our urns are the perfect memorial for your loved one. We are grateful for your support in helping us make life everlasting for so many families. Take care! Susan Fraser

Posted 1 year ago

“The URN I ordered is beautiful. The customer service provided was exceptional! The 1st one I received was damaged but within 24 hours, it was replaced! Exceptional services, very high quality. I am so happy with the product and with the customer service I received.”

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Posted 1 year ago

Hi Cecile, We are very pleased to hear that you are happy with the product and with the customer service that was provided. We strive to offer our customers only the best quality urns and exceptional customer service, and are thankful that you are satisfied with your purchase. We are here to make sure our customers are taken care of to the best of our abilities! Take care! Susan Fraser

Posted 1 year ago

“I love my mother’s urn! My mother recently passed and I had her body cremated. This urn is beautiful and I love the way it lights up a picture of her! I would recommend this urn. The light does not come attached to the urn but I just set the light on top and it looks good.”

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Posted 1 year ago

Hi Essence, Thank you so much for your 5-star rating! I'm glad you love your mother's urn; it's a beautiful way to keep her memory alive! I'm truly grateful for your support. If you have any questions, please let us know. Take care! Susan Fraser

Posted 1 year ago

“Nice product. Didn't realize it was as small as it was for the ashes. Didn't get a confirmation on my order either, had to email them. I would likely purchase again but might call rather than use website.”

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Posted 1 year ago

Thanks for your 4 star rating, Pamela! We appreciate you taking the time to give us your feedback. We're glad to hear that you like the product, and apologize that you didn't get a confirmation on your order. We promise to do better in the future. The item that you purchase along with all of our items have the size an measurements right below the description. Please give us a call at 18007573488 or email us at cs@inthelighturns.com Susan Fraser

Posted 1 year ago

“My husband's urn is absolutely amazing. I will be recommending.”

In The Light Urns 5 star review on 9th March 2023

Helpful Report

Posted 1 year ago

Thank you so much, Angela, for your 5 star rating of In The Light Urns. Thank you so much for your kind words. We are so glad that you are satisfied with your husband's urn and we appreciate your recommendation. Thank you for choosing us! Take care! Susan Fraser

Posted 1 year ago

“My husband’s urn is beautiful. Thank you for the help I received from the representative that I spoke to.”

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Posted 1 year ago

Thank you so much for the 5 star rating, Maria! My husband's urn is absolutely beautiful, and I really appreciate the help I received from the representative that I spoke to. Thank you again for such a positive review! Take care! Susan Fraser

Posted 1 year ago

“Well made and exactly as described, A fitting resting place for my U.S. Marine Corps brother.”

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Posted 1 year ago

Hi Thomas, Thank you so much Thomas for your kind words! We are happy to have been able to help you find a fitting urn in this difficult time, and greatly appreciate your feedback. Take care! Susan Fraser

Posted 1 year ago

“A beautiful memorial to our beloved. Thank you so much for such prompt delivery and respectful service. Exceptional quality in every aspect.”

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Posted 1 year ago

Hi, We really appreciate your recognition of how much care and effort we put into providing a beautiful memorial to our beloved. We are delighted to hear that our prompt delivery and respectful service were up to your standards and that you found the quality of our products to be exceptional. Take care! Susan Fraser

Posted 1 year ago

“I couldn’t be more pleased with the urns I ordered. And the process was so professional and respectful. Thank you❣️”

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Posted 1 year ago

Thanks so much Joyce, I'm so happy to hear that you couldn't be more pleased with the urns you ordered! We strive to make our process both professional and respectful of your needs, and we're very glad to hear that consistently shows in your experience. Thank you for your kind words and 5-star rating! Take care! Susan Fraser

Posted 1 year ago

“Everyone luved it, it turned out beautiful”

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Posted 1 year ago

Thank you, Nan, for your 5-star rating of In The Light Urns! We are glad that everyone loved it and that it turned out beautiful! If you have any questions, please let us know. Take care! Susan Fraser

Posted 1 year ago

“Very nice urns. Satisfied customer”

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Posted 1 year ago

Thank you, Elsie, for your wonderful 5 star rating of In The Light Urns! We appreciate your kind words and are grateful that you are a satisfied customer. Please let us know if you have any questions. Take care! Susan Fraser

Posted 1 year ago

In The Light Urns is rated 4.7 based on 4,979 reviews