In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my necklace. I ordered it because I lost my son. Now I can always have a little bit of him with me where ever I go. Thank you.”

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Posted 2 years ago

Hi Kathy, We are so happy you were pleased with your order of our cremation jewelry! Thank you for taking the time to share your experience!

Posted 2 years ago

“Very happy with my order.”

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Posted 2 years ago

Hi Vanessa, Thank you for the 5 star review! We are happy you like your order. We will share this with the team to let them know to keep up the amazing work.

Posted 2 years ago

“It’s beautiful”

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Posted 2 years ago

Hi Betty, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 2 years ago

“Fabulous product! The Urn was made to a very high standard. Great communication and quickly shipped. FrankE.”

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Posted 2 years ago

Hi Frank, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers!

Posted 2 years ago

“I had such a short amount of time to get my Dad's urn. I had contacted numerous companies online trying to get engraving and have it shipped in time for the graveside services ~ not one company could do this. THE LIGHT URNS met that challenge with a stunning pewter urn beautifully engraved and it was delivered to me, from California to Canada, on the third night after I placed the order! Customer Service was Sterling, the best I've experienced, and I purchase a lot online. Thank you is not enough for what you achieved, you're the best at what you do!!”

In The Light Urns 5 star review on 23rd October 2022

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Posted 2 years ago

Hi Patricia, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for, and delivering to you in the time frame you were needing. Take care!

Posted 2 years ago

“Thank you for the beautiful urn for my momma, and for being so quick with getting it delivered.”

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Posted 2 years ago

Hi Jonni, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order!

Posted 2 years ago

“The Urn I ordered was perfect. It was much more beautiful in person then what I saw on line.”

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Posted 2 years ago

Hi Tammie, thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life.

Posted 2 years ago

“The necklace is beautiful. The first one I received had a top that couldn’t be remove. This was very quickly removed with hassle”

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Posted 2 years ago

Hi Hans, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 2 years ago

“Beautiful urn excellent quality and absolutely beautiful Thank You”

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Posted 2 years ago

Hi Lisamarie, Thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life.

Posted 2 years ago

“Beautiful!”

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Posted 2 years ago

Hi Nancy, Thank you for taking the time to leave us a review! We appreciate it very much! We are glad you are happy with your order. Take care.

Posted 2 years ago

“Urn arrived damaged; however, upon contacting Customer Services, In The Light Urns staff were very kind and helpful. Immediately received a replacement Urn. Thank you”

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Posted 2 years ago

Hi, Thank you so much for your kind words, we are so sorry the original urn arrived damaged, but are happy to have been able to help make it right! Please let us know if you have any questions or concerns, take care!

Posted 2 years ago

“Thank you for quick shipping, great service and quality.”

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Posted 2 years ago

Hi Joe, Thank you for the review, we greatly appreciate it! We are happy to have been able to help provide this service and high quality product for you in this time, take care!

Posted 2 years ago

“Very quick polite service. Packaged perfectly. The urn was exactly what I wanted. Thank You”

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Posted 2 years ago

Hi, Thank you for taking the time to leave this wonderful review, we are so happy to have been able to help in this difficult time, take care!

Posted 2 years ago

“Very happy with the unique urn I purchased”

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Posted 2 years ago

Hi Diane, We are so happy you were pleased with your order! Thank you for taking the time to share your experience! Take care.

Posted 2 years ago

“I am truly sorry for the long delay in the survey. Things have been crazy and my gmail account was behind. A total delight with the urn. Hopefully no time soon, but when needed, I absolutely will be a return customer.”

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Posted 2 years ago

Hi Jerry, No worries at all, we greatly appreciate you taking the time to review your experience with our company, take care!

Posted 2 years ago

“Very satisfied. Thank you.”

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Posted 2 years ago

Hi Rich, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 2 years ago

“I had an issue with 1 eco urn but I was pleased and satisfied with the care and concern to correct the issue quickly. Very good communication. Thank you.”

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Posted 2 years ago

Hi Alice, I am so sorry that this happened, in this industry, we do not like to see any of our customers upset or unhappy. I have sent you an email in regards to this, please reply directly to that email or Please contact us at (800)757-3488 or cs@inthelighturns.com we would definitely like to resolve this issue for you.

Posted 2 years ago

“My daughter loved the urn that we picked out for my grandbaby. It is really nice ❤️”

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Posted 2 years ago

Hi Stephanie, We are so happy to hear this. Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 2 years ago

“So pleased with the service provided, the URN chosen and delivered. Thank you so much!”

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Posted 2 years ago

Hi Migdala, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order!

Posted 2 years ago

“It was on time and it wasn't broken, the person I talked to was helpful thank you”

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Posted 2 years ago

Hi Cathy, Thank you so much for taking the time to leave this review, we do greatly appreciate it and are happy to hear we were able to provide a quality product and caring customer service, take care!

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,979 reviews