In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing thank you.”

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Posted 2 years ago

Hi Katlin, It looks like you purchased the Game Controller pendant with us, thank you so much for the kind words, take care!

Posted 2 years ago

“Products are beautiful and delivery was good”

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Posted 2 years ago

Hi Natalie, We are glad to hear you are happy with your order! Please let us know if you have any questions. Take care.

Posted 2 years ago

“I am extremely happy with my urn. It was absolutely amazing with the artwork on it. Very happy with my order.”

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Posted 2 years ago

Hi Sabrina, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Posted 2 years ago

“Very pleased”

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Posted 2 years ago

Hello Tracey, Thank you so much for taking the time to review your experience with our company, we are happy to have been able to help you find exactly what you were looking for in such a difficult time -David (In The Light Urns, Customer Service)

Posted 2 years ago

“Good Quality and Fast Shipping!”

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Posted 2 years ago

Hi Richard, We are so grateful for your kind words. Thank you for sharing your review with us and others!

Posted 2 years ago

“It is great and we’ll worth the money”

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Posted 2 years ago

Hi Elliott, Thank you so much for taking the time to give us your feedback on your experience, we are happy to have been able to help in this difficult time!

Posted 2 years ago

“It's not what I expected it to be”

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Posted 2 years ago

Hello Shania, I do apologize for your experience with this item. Please give me a call at 18007573488 and we can get this rectified! David (In The Light Urns)

Posted 2 years ago

“The Urn is nice looking. (Order was made for a friend living in the other side of the country).”

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Posted 2 years ago

Hi Paul, Thank you very much for your kind words, we are happy to have been able to help!

Posted 2 years ago

“Amazing communication, fast delivery and beautiful work!”

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Posted 2 years ago

Hi, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We take pride in maintaining clear and detailed communication between us and our amazing customers such as yourself.

Posted 2 years ago

“Wanted something personal and fitting for my husband's ashes and In The Light Urns were able to make the urn personal for us . Was apprehensive ordering from Abroad, but the ordering was quite straight forward and delivery was very good. Would certainly recomend.”

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Posted 2 years ago

Hello Gwyneth, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers!

Posted 2 years ago

“The light urn with team helmet is well thought out in that it's portable and the magnet helmet is easy to start up and start. While these urns may mostly stay in one place, our family wanted to take the urn to an event he would have loved. It was easy to take the urn out. He was there in remains and spirit. The urn is a shrine and it holds our loved one in his favorite team spirit. Thank you, Light Urns, for a great product so tastefully done.”

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Posted 2 years ago

Hi Kevin, Thank you so much for the awesome review and video, we are so happy to have been able to bring this design to fruition for you! Take care!

Posted 2 years ago

“Good, fast service and product quality. Easy to deal with and responded to queries immediately. Good thing I found them when we needed it. 🙏”

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Posted 2 years ago

Hi Jessica, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers, and we are happy to have been able to hit the mark with you take care!

Posted 2 years ago

“What a wonderful experience during a most painful, overwhelming and stressful time! In the Light Urns made it so easy and delivery was fast and my daughter's Urn is absolutely beautiful. I highly recommend this website to anyone looking for the perfect way to honor their Loved One.”

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Posted 2 years ago

Hi, I am so sorry for your loss, Thank you so much for taking the time to review your experience with our company, we are happy to have been able to help you find exactly what you were looking for in such a difficult time.

Posted 2 years ago

“The urn I Ordered for my brother's ashes is beautifully made .”

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Posted 2 years ago

Hi Lori, Thank you so much for the 5 star review, and entrusting us to create the perfect product for your loved one, take care!

Posted 2 years ago

“The quality of the Heart Shape Companion Urns is truly a 5/5 grade. The craftsmanship is outstanding. The turn around time for delivery is as stated/promised. However, this didn’t work in my favor. I stated the wrong date on my order and called 2 days after noticing my error, to be told, the Urns are ready for shipment. I appreciate the timeliness and the quality of the Urns. Thank you, In The Light Urns for a great product for my parents.”

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Posted 2 years ago

Hi, Thank you so much for the kind words, we would definitely be able to help you with any issues on your order, you can call us (800)757-3488 and a customer service rep would be happy to assist you.

Posted 2 years ago

“Nice selection. Beautiful quality. Fast delivery .”

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Posted 2 years ago

Hi, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 2 years ago

“Excelente servicio”

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Posted 2 years ago

Hi Alfonso, We greatly appreciate your feedback, thank you for taking the time to leave this review, take care!

Posted 2 years ago

“The bag I needed to put him in came with a hole other then that all's good”

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Posted 2 years ago

“The light urns is very reliable and their product is beautiful”

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Posted 2 years ago

Hi Ronda, We are so grateful for your kind words. Thank you for sharing your review with us and others!

Posted 2 years ago

“While online there were customer service Representatives ready to assist me and delivery of the urn was timely, I appreciate it.”

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Posted 2 years ago

Hello Perry, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,979 reviews